Used 2018 Volkswagen Tiguan SE 4Motion 4dr SUV AWD (2.0L 4cyl Turbo 8A) Consumer Reviews
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Nice to look at, a chore to drive and maintain
We purchased the Tiquan based upon its interior comfort and room, the layout and ease of use of the electronics and overall appealing appearance. After owning it for 13 months we are extremely disappointed in oil consumption (yes, this is a new car!), jerky performance from a stop in any kind of acceleration and the VW dealership (s) attitude when it comes to addressing these issues. We shopped several other SUVs in this class but liked the overall roominess and comfort afforded by the Tiquan relative to others. During the test drive, we did not notice the sales person had disabled the automatic engine turn off switch (yes, I know this is standard on many autos as a gas saver) so didn't notice this feature during the test drive. I did notice the car seemed to accelerate unevenly when taking off from a stop using moderate to heavy acceleration but having owned a VW CC with the same 2.0 liter turbo charged motor (or so I thought) I figured it would be a matter of getting used to it. After 15k miles, if anything it is more uneven in acceleration than before to the point neither of us can make it accelerate in a smooth manner and its very noticable to riders without us mentioning the issue. Just before the first maintenance service at 10K miles, the amber oil light came on. I checked the oil and sure enough, it was slightly more than a quart low. I brought it in for service (after adding the recommended 0-10 weight oil at $9 per quart) and was told that either the car was low on oil when we took delivery or it would correct itself now that it was broken in. When we mentioned the uneven acceleration they indicated no messages indicating issues with the engine or transmission so likewise indicated we would get used to it recommending we turn off the engine shut off switch manually (no automated way of doing this) each time we drove the car which we were already doing. We drove the car and at 12K miles the amber engine oil light came on, after checking the oil (after only 2000 miles! since the oil change!) I added another quart of expensive oil and again at 14K miles. THIS IS A NEW CAR! The response from the dealer was pretty much that the 0 weight oil is so light the car is burning it and there is nothing to do about it. The acceleration issue is related to the turbo charger set up on this motor and again, nothing can be done.
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I love my new Tiguan but
I have owned my Tiguan for a few days and these are my feelings: first what is not so great. Yes there is a slight turbo lag, sometimes when you need that half second to cross a busy intersection or if you are switching lanes in heavy traffic you may notice it. Also this is a minor grip but there is no adjustable arm rest and if you drive with your right arm it can get uncomfortable. Another minor grip is the flat area at the bottom of the steering wheel I don't see the upside to this, in my Jetta I could use my knee to steer for a few seconds now I can't because the bottom of the steering wheel is flat. Back on the acceleration: On the upside there is a "custom mode" which you can change settings to your liking. I think given enough time to test I could tune the car to my driving style. I think this is what the engineers at VW had in mind for this mode (or maybe not) the car handles really well, it rides very smoothly and once it gets going it has plenty of power. The sound system sounds amazing! and the infotainment system is very good the only suggestion I have is that it needs a wheel or joystick next to the shift stick like many other car manufactures have. Touching the screen while driving is not ideal and also the screen gets dirty very quickly with finger prints. So far I have no had any of the rattling issues reported in other reviews and I love everything else about the Tiguan.
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- SE 4dr SUVMSRP: $15,99020 mi away
- S 4dr SUVMSRP: $13,77247 mi away
- SEL 4Motion 4dr SUVMSRP: $12,895In-stock online
Less than 700 miles- stranded twice
This car has been issue after issue. Purchased car on July 8 First issue occurred Tuesday, July 10 - info tainmemt center went out. Only 75 miles on it. Second issue Saturday, July 21 - EPC light came on. 470 miles Third issue Sunday, July 22 - Notification car can't go above 4000 RPM. Car shuts off and leaves us stranded on the road 480 miles. Towed the car to the service shop. Car was returned Thursday, August 9 Forth issue Thursday, August 16. Car shuts off and leaves us stranded on the road again. 697 miles. Car has been in the shop ever since.
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6,600 Miles of Fun
This is an impressive vehicle. Mine is a 2 row version mostly because I don't want nor need 3 rows of seating. I started my lease in February of this year on a 15k mile/year for 3 years. I have had it now for 7+ months and love to drive it. The engine sounds growly and aggressive and pulls well when needed. During its learning stage or break-in period, the transmission seemed a bit jerky in 1st gear - it would sometimes lag as it tried to learn how I typically drive. But, once I got past 5,000 miles on the odometer, everything has smoothed way out. This little CUV pulls and is super smooth all thru the RPM range. Now, for a turbocharged engine with 221 torques at 1,600 rpm, you'd thing the MPG would be fairly pedestrian. WRONG! My wife and I are seeing 28+ mpg city and nearly 36 mpg on extended freeway drives. I have even seen well over 40 mpg on some shorter drives on the freeway. And that's in Utah, with mountains and hills and rough roads. This Tig is frugal. The seats in both rows offer tons of space for occupants and cupholders abound. Cargo space is also generous. USB ports, satellite radio, Carplay/Android auto and an awesome bluetooth system moving thru crystal-clear speakers make for enjoyable roadtrips in the car. 5 stars. GET ONE!!!
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So far, STILL so good.
I am coming from a 2013 VW CC, so I was a little hesitant to get a Mexican VW (although I'd had 2 in the mid to late-1990s and didn't have any trouble with them, the quality difference between Mexican- and German-made VWs is noticeable). The 6 year/72K warranty (and the metallic dark moss green and oak brown seats!) were enough to make me take the plunge. Overall, though, I think it seems well put together and while there are plenty of cheap flimsy bits and the cost cutting is evident throughout, I think it is generally a smart purchase. I got the 7 passenger model, just because that's what they had in the colors I wanted. I don't personally know anyone who would fit back there--it says in the manual they shouldn't be over 5'3" and even some kids in booster seats wouldn't fit back there, as they would be too high up and hit the ceiling. So I'll just leave them folded down until I meet someone who will actually fit back there. The extra seats cause the floor to be a little higher than normal in the back, but there is still lots of room to haul stuff back there. I've only had it a couple weeks, but I've already put over 1000 miles on it. Gas mileage has been great. Not hard to get low 30s at all. The automatic start/stop works well, although I learned not to take my seatbelt off at a light. You will have to restart it with the button. I mostly use economy mode. (I'm never in such a hurry that I would need anything else.) Back (middle) seat is especially capacious. My elderly parents much prefer riding in this than the CC, and my mother says it is easier to get in & out of than their minivan. For some reason, the 7-seat AWD SE model doesn't come with fog lights. (But the 5 seat does.) I don't usually use fog lights, so not a big deal, but it is more black plastic on the front, which I despise. 7-seat also does not come with cargo cover, so I bought one off of Amazon for about 1/3 of the dealer price that works just fine. There is no compass, but using my phone with the Apple CarPlay will tell you where you're going. The infotainment touchscreen works well (hope it holds up), although I hate all the finger prints. I'm just going to keep a tiny bottle of water and a microfiber cloth in the console to clean it fairly often. Safety features abound, and my insurance actually went down, which surprised the heck out of me. All in all, it seems like an awfully lot of bang for the buck. UPDATE: I've had it a full year, and still there is little to complain about. At this point my only real complaint would be throttle response. It does seem rather sluggish in that regard, but I understand there is a way to reprogram that to get a more instant response. I do keep it mostly in sport mode now and haven't noticed a decrease in MPG.
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