Used 2018 Volkswagen Tiguan Consumer Reviews
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More time in shop then on road
I leased the car and first few months enjoyed it. Two months later the remote starter failed, and check engine light came on. Later that day the passenger seat airbg light came on, no passenger in the seat. Then in the rain, the front sensors shut down disabling the cruise control. Brought car to dealer, car was there almost a month. The air bag was due to a water leak. They said they reset all faults and all should be good. Its now 7 months since i've had the car, its been in shop 5 times, most of fuel system has been replaced and remote starter still doesnt work right and car is sluggish. Dealer returned it to me yesterday and light came on again. Car would be great if theses problems didnt exist
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6,600 Miles of Fun
This is an impressive vehicle. Mine is a 2 row version mostly because I don't want nor need 3 rows of seating. I started my lease in February of this year on a 15k mile/year for 3 years. I have had it now for 7+ months and love to drive it. The engine sounds growly and aggressive and pulls well when needed. During its learning stage or break-in period, the transmission seemed a bit jerky in 1st gear - it would sometimes lag as it tried to learn how I typically drive. But, once I got past 5,000 miles on the odometer, everything has smoothed way out. This little CUV pulls and is super smooth all thru the RPM range. Now, for a turbocharged engine with 221 torques at 1,600 rpm, you'd thing the MPG would be fairly pedestrian. WRONG! My wife and I are seeing 28+ mpg city and nearly 36 mpg on extended freeway drives. I have even seen well over 40 mpg on some shorter drives on the freeway. And that's in Utah, with mountains and hills and rough roads. This Tig is frugal. The seats in both rows offer tons of space for occupants and cupholders abound. Cargo space is also generous. USB ports, satellite radio, Carplay/Android auto and an awesome bluetooth system moving thru crystal-clear speakers make for enjoyable roadtrips in the car. 5 stars. GET ONE!!!
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- SE 4Motion 4dr SUVMSRP: $16,145In-stock online
- SEL 4Motion 4dr SUVMSRP: $13,170In-stock online
- SE 4Motion 4dr SUVMSRP: $14,588In-stock online
AC problem from the start
I bought my blue SE in March or April of last year, within two weeks we noticed that periodically the driver’s side AC vent would start blowing hot air, and I mean straight off the engine HOT. Even with the system turned to max AC the driver’s side would blow hot for 20 or thirty seconds and then go back to cooling. Took it in and dealer diagnose a bad sensor which they had to order. Took the car back two weeks later to discover they had sent the wrong sensor. Ordered new sensor and contacted corporate. In July they installed the new sensor , on the way home it did the same thing. Took the car back and they kept it for three or four days, finally saying they found a bad wire. The car has been fine until late November when the AC did it’s thing once while my wife was driving and twice while I was driving. I took it in yesterday and haven’t heard anything yet. This is my third VW and may be my last.
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good if you ignore lag, transmission and noise
Update - Ive now owned this vehicle for 23k miles, and my impressions remain the same. poor acceleration, poor transmission, poor noise control. Windows still dont intermittently work. B pillar still rattles on occasion. and i gave up on all these issues after 5 trips to the dealer didn't fix it. The car does drive nice at speed, the utility is good, it handles nicely, brakes are good, there are no major mechanical issues. Definitely would not buy another one. So buyer beware. ------------------------------------------ Traded a 2015 Tig for the 2018. wow, has quality gone downhill. I traded because i need more room and the new Tig has the right amount of space and features for the price. Drove the car 1000 miles in the first week. Overall it was an ok experience. Acceleration is weak but the car is drivable. Didn't feel unsafe. Just needs the GTI tune so that it feels how it should. the 1.4 Liter Jetta has twice the get up and go. The biggest issue is the quality. Its been at the dealer since due to a rattle in the b-pillar. the one touch power windows are hit or miss if they work. the b-pillar issue is a good reason to not buy this car. I mean who doesnt put enough welds in the roll cage to the extent that there is enough body flex to that you get a clicking/rattle noise in normal non- stressed driving? Id take my 2015 Tig back as my 2018 has been at the dealer more than its been on the road.
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So far, STILL so good.
I am coming from a 2013 VW CC, so I was a little hesitant to get a Mexican VW (although I'd had 2 in the mid to late-1990s and didn't have any trouble with them, the quality difference between Mexican- and German-made VWs is noticeable). The 6 year/72K warranty (and the metallic dark moss green and oak brown seats!) were enough to make me take the plunge. Overall, though, I think it seems well put together and while there are plenty of cheap flimsy bits and the cost cutting is evident throughout, I think it is generally a smart purchase. I got the 7 passenger model, just because that's what they had in the colors I wanted. I don't personally know anyone who would fit back there--it says in the manual they shouldn't be over 5'3" and even some kids in booster seats wouldn't fit back there, as they would be too high up and hit the ceiling. So I'll just leave them folded down until I meet someone who will actually fit back there. The extra seats cause the floor to be a little higher than normal in the back, but there is still lots of room to haul stuff back there. I've only had it a couple weeks, but I've already put over 1000 miles on it. Gas mileage has been great. Not hard to get low 30s at all. The automatic start/stop works well, although I learned not to take my seatbelt off at a light. You will have to restart it with the button. I mostly use economy mode. (I'm never in such a hurry that I would need anything else.) Back (middle) seat is especially capacious. My elderly parents much prefer riding in this than the CC, and my mother says it is easier to get in & out of than their minivan. For some reason, the 7-seat AWD SE model doesn't come with fog lights. (But the 5 seat does.) I don't usually use fog lights, so not a big deal, but it is more black plastic on the front, which I despise. 7-seat also does not come with cargo cover, so I bought one off of Amazon for about 1/3 of the dealer price that works just fine. There is no compass, but using my phone with the Apple CarPlay will tell you where you're going. The infotainment touchscreen works well (hope it holds up), although I hate all the finger prints. I'm just going to keep a tiny bottle of water and a microfiber cloth in the console to clean it fairly often. Safety features abound, and my insurance actually went down, which surprised the heck out of me. All in all, it seems like an awfully lot of bang for the buck. UPDATE: I've had it a full year, and still there is little to complain about. At this point my only real complaint would be throttle response. It does seem rather sluggish in that regard, but I understand there is a way to reprogram that to get a more instant response. I do keep it mostly in sport mode now and haven't noticed a decrease in MPG.
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