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Used 2018 Volkswagen Tiguan Consumer Reviews

3.7 out of 5 stars
154 reviews

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4 out of 5 stars

Updated Review. 26,000 Miles and all is well.

Adam Knox, 06/20/2018
updated 11/08/2019
2018 Volkswagen Tiguan SEL Premium 4Motion 4dr SUV AWD (2.0L 4cyl Turbo 8A)
12 of 13 people found this review helpful

I have recently crossed the 26k mark, after about 17 months of ownership, and I'm still loving my purchase. I've still not had the infamous B-Pillar rattles I've read a lot about. It has developed a couple of other rattles that I've been able to engineer out of the car...LOL. Another complaint I have read about is the lack of power. Yes, it could use a little more, but it's fine for my needs (mixed highway/city commuting). I really only notice it being a problem at highway speeds if you go to pass someone. You have to plan ahead a little bit. But as far as any serious lag, I haven't experienced that. In sport mode it scoots along just fine, and I disable the auto start/stop if I'm in a position where I don't want the engine to shut down. Now I will say this......under light acceleration from a stop, the transition from 1st to 2nd gear is a little jerky. It's clearly geared more for efficiency than performance, but it takes a little getting used to. If it's more moderate acceleration off the line, I don't notice it. I'm not sure if the tranmission adapts to my driving habits, or if I've adapted to the transmisson, but it's not a HUGE deal, just a minor annoyance. Fuel economy continues to be around 24-25 with mixed driving. Strictly highway trips have been getting me about 30-31 (it's rated at 27 highway). I saw a review about someone getting 40mpg.....I've not gotten anywhere near this number. Keep in mind the highway rating is 27mpg. It's had 2 trips back to the dealier for a recall of the LED light ring (around the moonroof). And recently it had a service campaign to replace a defective coolant overflow bottle. I've always loved VW interiors, and the Tiguan's is nice. Seats are super comfortable and supportive, and all the switchgear makes sense. The Fender audio system sounds awesome, and the Apply CarPlay is a nice touch. I was hoping VW would get with the times and upgrade the semi-useless CarNet App to include remote start. I hear that starting next year with the new Atlas Cross Sport, they will offer that feature, but they have no plans (at this time) to offer software upgrades to prior models with the App to include the remote start. So, to sum it up again.......no vehicle out there is perfect, but for me, the Tiguan ticked all the necessary boxes to be a good choice for me. It's a comfortable riding vehicle that makes my 60 mile daily round trip commute a little less annoying. It has enough space for me and the dogs, and any other gear I need to take along. It has great option content, and the 6 year / 72k mile warranty was a definite plus. I hear VW is reducing that starting with the 2020 model year though. It's definitely worth putting it on your test drive list.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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* Starting MSRP of $28,880 for a 2024 Volkswagen Tiguan S with 8-speed automatic transmission. Price excludes destination, taxes, title, other options, and dealer charges. Dealer sets actual price.

1 out of 5 stars

Less than 700 miles- stranded twice

Jln, 08/31/2018
2018 Volkswagen Tiguan SE 4Motion 4dr SUV AWD (2.0L 4cyl Turbo 8A)
29 of 34 people found this review helpful

This car has been issue after issue. Purchased car on July 8 First issue occurred Tuesday, July 10 - info tainmemt center went out. Only 75 miles on it. Second issue Saturday, July 21 - EPC light came on. 470 miles Third issue Sunday, July 22 - Notification car can't go above 4000 RPM. Car shuts off and leaves us stranded on the road 480 miles. Towed the car to the service shop. Car was returned Thursday, August 9 Forth issue Thursday, August 16. Car shuts off and leaves us stranded on the road again. 697 miles. Car has been in the shop ever since.

Performance
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Love Our Silk Blue Tiguan S 4 Motion

Michael, 07/19/2018
2018 Volkswagen Tiguan S 4Motion 4dr SUV AWD (2.0L 4cyl Turbo 8A)
15 of 17 people found this review helpful

Well, we've had our Tiguan only a few days, however, both my wife and I are in love with our vehicle! Let me begin by saying it is superior in nearly every way over the previous generation (we owned a 2017 Tiguan S that was totaled in a crash). The new Tiguan is much more refined, and I love the layout of the dash, particularly the vents (never did like the round, directional vents in the old Tiguan), and the instrumentation and controls are not unlike what exists in all other VW products, which is to say they are superior! We love the comfort of the seats (I've even sat in the back seat and found comfort there even though I'm 6'6" tall) that have a much more supportive thigh cushion than the previous model. Fit and finish are what one would expect from VW, which in my view, is just as good as anything else that has German roots. We opted for the S model because that was what we were willing to spend and for $24,000, I think we purchased a lot of value. Having recently ridden in my father's Honda CRV, which I was not overly impressed with ride, comfort, or fit and finish, the Tiguan blows it away. For those expecting a race car, you'll want to look elsewhere. But if you want something that can keep up with traffic, drive close to speed limits, and a comfortable highway cruiser, the Tiguan is great. Fuel economy so far has exceeded EPA estimates and if the Tiguan is like my 2017 Golf S, will exceed EPA highway figures substantially. I honestly cannot find any fault with the vehicle and I gotta say, I like driving an SUV that doesn't look like every other SUV on the road. It's design is timeless, it has a clean, fresh appearance, and avoids all the swoopiness of those Japanese, Korean, and some American models, of which some are just downright homely. And we took delivery of our vehicle just in time - my wife had to prepare for an art show this week and the items we needed to fit into the cargo area, including a large tent, fit just fine in this model and wouldn't have fit in the previous generation. The Tiguan was the right choice for us and we look forward to many years of happy driving.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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* Starting MSRP of $28,880 for a 2024 Volkswagen Tiguan S with 8-speed automatic transmission. Price excludes destination, taxes, title, other options, and dealer charges. Dealer sets actual price.

1 out of 5 stars

Do NOT purchase a 2018 Tiguan in any trim

Steve M, 09/28/2018
2018 Volkswagen Tiguan SEL 4Motion 4dr SUV AWD (2.0L 4cyl Turbo 8A)
31 of 37 people found this review helpful

I purchased my 2018 Tiguan SEL 4-Motion in January of 2018. The car test-drove well, and I was happy with my purchase. Within a few months, however, I started to notice a problem with the way the transmission of the car operated. From a stop, and at low speed, the car hesitates very badly. At times, with the gas pedal to the floor, the car does nothing for 2-3 seconds, and then very sluggishly starts to move forward. Other times, pressing the gas pedal leads to the transmission finding NO gear, resulting in the engine revving to high RPM, before finally finding a gear, and causing a jerky start. These are all common and repeatable occurrences, and have led to multiple near-misses with respect to potential accidents. When attempting to making a left turn against traffic, or when pulling into traffic upon making a right-hand turn, the unreliable transmission leaves you taking your life into your hands, and hoping that the car will actually move forward when you need it to. The car has spent 3+ weeks at the dealership for diagnostics and repairs, including representatives from VW Corporate. The service department confirmed and acknowledged the problem. The loaner Tiguan I was given during this period has the exact same problems. However, after many weeks of "repair", and apparent discussion among VW engineers, I was told that "this is a feature of the vehicle", and that nothing would be done to address the problem. This is absolutely unacceptable. The car is unsafe, and is most certainly NOT what I test-drove. VW's indifference is stunning; apparently they're waiting for a serious injury or fatality before they take the matter seriously. RUN AWAY--Do not buy this vehicle, in any trim, at any price.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

RUN RUN RUN!!!!!!!!!

Meika B, 02/18/2018
2018 Volkswagen Tiguan SEL 4dr SUV (2.0L 4cyl Turbo 8A)
22 of 26 people found this review helpful

I have had VW for four years. I recently leased the new 2018 Tiguan. Mine rattles terribly, it's very loud. While I am driving I can feel the steering wheel vibrate in my hand. I have not had mine for thirty days. One day while driving on the freeway, it broke down leaving me stranded on the side of the road. After awhile (about twenty minutes) I was able to get it started, but all the orange lights were on. I drove it directly to the dealer and they kept the car for a day. They called me and told me they had to order some parts for it. They also told me that it would ride better now that the problem was fixed. The moment I picked the car up, I knew the problem was not fixed. They told me to drive it through the weekend and if still does not drive right to bring it back in. So I have two more days to drive it. Yesterday I was going to the pharmacy to pick up medicine for my daughter, and the car cut off on me. After about ten minutes it came back on and we were able to get home. I am so upset with this, I don't know what to do. It has no pick up at all. When taking off from a stop it's no better than being on a tricycle. It's actually really embarrassing. I don't know how they can say it has a quiet ride, because mine sounds like i'm driving a 20 year old car that has never been serviced.

Safety
2 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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