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Used 2018 Volkswagen Tiguan Consumer Reviews

3.7 out of 5 stars
154 reviews

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Pros
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5 out of 5 stars

Owned the car for about a month - no regrets

St. Paul, MN, 11/20/2017
updated 05/20/2019
2018 Volkswagen Tiguan SEL 4Motion 4dr SUV AWD (2.0L 4cyl Turbo 8A)
20 of 22 people found this review helpful

Bought a Habanero Orange SEL 4Motion w/ third row seating. This is my wife's car and she says it is the best car she's ever had. We have bought VW for years, but also have owned a Dodge minivan and Mercury Villager minivan. We are nearly empty nesters, but being able to haul adult kids and their significant others' for dinner (in a pinch) w/ the third row is great. The engine has enough power to move the vehicle, but it defaults to "ECO" mode which results in what many would consider inadequate performance. Shift points and acceleration can be adjusted. My wife likes to optimize for fuel economy and doesn't mind the quirks. The engine is somewhat loud during acceleration but the vehicle is ridiculously silent when cruising. We owned a Jetta TDI (diesel) and I would compare the noise to a diesel. The interior is beautiful and well laid out (German). The car works great and we love it. Lots of compliments on the color. Much better MPG than what the EPA says. UPDATE: Have owned for about 18 months and are still very happy. Zero mechanical issues or concerns. No creaks or rattles. Wonderful handling and excellent highway ride. Excellent highway mileage. EPA estimates of mixed driving are accurate. We paid to have the VW approved trailer wiring installed at time of delivery. We've experienced some intermittent electrical issues with that module and VW is working with us to resolve. This is not a significant problem however.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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* Starting MSRP of $28,880 for a 2024 Volkswagen Tiguan S with 8-speed automatic transmission. Price excludes destination, taxes, title, other options, and dealer charges. Dealer sets actual price.

1 out of 5 stars

Don’t buy

Al say no to VW, 09/20/2018
updated 09/20/2019
2018 Volkswagen Tiguan SEL 4Motion 4dr SUV AWD (2.0L 4cyl Turbo 8A)
20 of 22 people found this review helpful

Owned this Tiguan 3 months been back to dealer 6 times and after last visit car was there 2weeks for 1 part then find out they said there is a recall for sunroof lighting so they disconnnected feature which at that time I never received a recall. This is the first and last VW been 2 months and no cure for the lighting which we all paid for they knew about this problem but still sold them. Filled out a survey from VW and still have not heard from them after they ask if I wanted to be contacted from VW. They should buy them back with all the problems with this vehicle. BUYER BEWARE DONT BUY.UP DATE I got rid of this vw traded it off bought a Honda with no problems can actually hit the gas and it goes not like the Tiguan hit the gas it would fall down on it’s face it has a serious safety issue when pulling out better give yourself a mile before pulling out in front of anyone

Safety
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Nice to look at, a chore to drive and maintain

Joe Newman, 09/28/2018
2018 Volkswagen Tiguan SE 4Motion 4dr SUV AWD (2.0L 4cyl Turbo 8A)
25 of 28 people found this review helpful

We purchased the Tiquan based upon its interior comfort and room, the layout and ease of use of the electronics and overall appealing appearance. After owning it for 13 months we are extremely disappointed in oil consumption (yes, this is a new car!), jerky performance from a stop in any kind of acceleration and the VW dealership (s) attitude when it comes to addressing these issues. We shopped several other SUVs in this class but liked the overall roominess and comfort afforded by the Tiquan relative to others. During the test drive, we did not notice the sales person had disabled the automatic engine turn off switch (yes, I know this is standard on many autos as a gas saver) so didn't notice this feature during the test drive. I did notice the car seemed to accelerate unevenly when taking off from a stop using moderate to heavy acceleration but having owned a VW CC with the same 2.0 liter turbo charged motor (or so I thought) I figured it would be a matter of getting used to it. After 15k miles, if anything it is more uneven in acceleration than before to the point neither of us can make it accelerate in a smooth manner and its very noticable to riders without us mentioning the issue. Just before the first maintenance service at 10K miles, the amber oil light came on. I checked the oil and sure enough, it was slightly more than a quart low. I brought it in for service (after adding the recommended 0-10 weight oil at $9 per quart) and was told that either the car was low on oil when we took delivery or it would correct itself now that it was broken in. When we mentioned the uneven acceleration they indicated no messages indicating issues with the engine or transmission so likewise indicated we would get used to it recommending we turn off the engine shut off switch manually (no automated way of doing this) each time we drove the car which we were already doing. We drove the car and at 12K miles the amber engine oil light came on, after checking the oil (after only 2000 miles! since the oil change!) I added another quart of expensive oil and again at 14K miles. THIS IS A NEW CAR! The response from the dealer was pretty much that the 0 weight oil is so light the car is burning it and there is nothing to do about it. The acceleration issue is related to the turbo charger set up on this motor and again, nothing can be done.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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* Starting MSRP of $28,880 for a 2024 Volkswagen Tiguan S with 8-speed automatic transmission. Price excludes destination, taxes, title, other options, and dealer charges. Dealer sets actual price.

5 out of 5 stars

I love my new Tiguan but

Gia Gianni, 05/02/2018
2018 Volkswagen Tiguan SE 4Motion 4dr SUV AWD (2.0L 4cyl Turbo 8A)
8 of 8 people found this review helpful

I have owned my Tiguan for a few days and these are my feelings: first what is not so great. Yes there is a slight turbo lag, sometimes when you need that half second to cross a busy intersection or if you are switching lanes in heavy traffic you may notice it. Also this is a minor grip but there is no adjustable arm rest and if you drive with your right arm it can get uncomfortable. Another minor grip is the flat area at the bottom of the steering wheel I don't see the upside to this, in my Jetta I could use my knee to steer for a few seconds now I can't because the bottom of the steering wheel is flat. Back on the acceleration: On the upside there is a "custom mode" which you can change settings to your liking. I think given enough time to test I could tune the car to my driving style. I think this is what the engineers at VW had in mind for this mode (or maybe not) the car handles really well, it rides very smoothly and once it gets going it has plenty of power. The sound system sounds amazing! and the infotainment system is very good the only suggestion I have is that it needs a wheel or joystick next to the shift stick like many other car manufactures have. Touching the screen while driving is not ideal and also the screen gets dirty very quickly with finger prints. So far I have no had any of the rattling issues reported in other reviews and I love everything else about the Tiguan.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Five stars, but not during the first few weeks

R M Mathew, 10/19/2018
2018 Volkswagen Tiguan SE 4dr SUV (2.0L 4cyl Turbo 8A)
13 of 14 people found this review helpful

If you are looking for an affordable SUV, with peppy acceleration, good handling, good finish, and German styling, then the Tiguan is for you. This is week six with my 2018 Tiguan SE, and I really love driving it. I get a lot of questions and very positive comments about the look and style of the vehicle. Let me start with the one draw back with this SUV - Turbo lag and 8 gears. During the first few weeks, the lag you feel when you start to move after a stop is very disconcerting. At times, I felt that the truck was going to stall, and I had to floor the accelerator to get the truck moving. However, after a few weeks of very aggressive (and scary for passengers) driving, the system seems to learned my style. Now, I have no problems with the stop and go process. VW needs to address this issue. Now that this issue is addressed, the truck is fun to drive. The entertainment system is functional and striking. I also find the diving aids (e.g, warning of car in next lane) to be very helpful. The driver's seat is comfortable and the heating and lumbar support are very useful and helpful. The automatic shut down of engine at stops is an interesting feature; it was initially a bit annoying, but I am used to it now. I haven't used the third row, but the trunk space is spacious and functional. All of the standard automated features - keyless entry, automatic lights and others are helpful. I have owned two VW Jettas and an Audi A4, and I will say that the quality of the materials and drive are improving. I recently saw the JD Power rankings and the Tiguan had the second highest score for performance in mid-side SUV category; most of the scores, except one, were 10 out of 10. I think the high rating is justified. Tiguan is a great SUV, but it has a break in period. I would recommend it without reservation.

Interior
5 out of 5 stars
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