Used 2018 Volkswagen Tiguan Consumer Reviews
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Disappointed
Tanya Roberts, 10/21/2017
2018 Volkswagen Tiguan SEL Premium 4Motion 4dr SUV AWD (2.0L 4cyl Turbo 8A)
42 of 46 people found this review helpful
Three times in shop already. Gear box and passenger side window broken when car was purchased. Learned no key to unlock lug nuts was provided after having flat tire. Took 3 times in shop to get right window piece. Horrible grinding sound when backing off incline. Dealership couldn't recreate the sound, so nothing fixed. Advised grooves already in rotors, but nothing they can fix until it has more miles. Picked up brand new from lot on 9/8/17. First and last vw. Everything reported to vw, but still had to drive away from dealer service today, hugely disappointed
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Developed love (quitely)
S Jana, 09/28/2018
updated 12/13/2018
2018 Volkswagen Tiguan SE 4dr SUV (2.0L 4cyl Turbo 8A)
19 of 20 people found this review helpful
I purchased this car hurriedly in July 2018 after my 2011 2.4L Hyundai Tucson got totaled in an accident. My budget was really tight (25K ish) like my time was. Just took test drives on CRV 2.5L and Outback 2.5L. Finally I ended up with the handsome grey colored Tiguan SE front wheel (third row seats standard). It was almost love at first sight, particularly the straight forward design and very neat interior layout where a third row was kind of a bonus. But, let me tell the truth, I really didn't feel any power under the hood while taking only half a mile of test drive in city. I was kind of mesmerized with the interior feel. Now I really lament that both the other cars I test-drove before have much, much better acceleration than this handsome VW. The purchase was smooth, I got a decent deal considering 72000 miles btb transferrable warranty that comes with all tiguan. May be it was another very strong reason for me like many others behind the purchase of my first German car. The VW credit is a spoiler, as they gave me @4.99 % although I have a score hovering around 800 ! So, planning to pay off in full within six months J. Now the second part... After taking the delivery I and my wife literally enjoyed the interior, took few short trips with my little son around DC area. The good thing is this Tiguan gives a nice fuel economy on highways around 30-31 mpg, which is much better than the EPA estimate. Although, I don't have any idea whether it's tricking with any software like before, J. But, city driving, it hardly gives 20 mpg even without AC !! But at the end of almost two months, when the 'love at first sight' phase is over I am getting sick and tired of its slow acceleration and a loooong turbo lag. Thanks to its 2.0 L turbo charged engine, J. I don't know what technology they used in this car, but as a research scientist by profession I understand that when you are paranoid about gas mileage, you consider sacrificing the power, but when you go for a powerful engine then you're just prepared to put more gas. Surprisingly, this car doesn't fit in any category and lags behind from all competitors of its class. As far as acceleration is concerned, only one good thing about this car is that VW somehow managed to provide a sport mode anticipating its sluggish acceleration, by which you can get relatively better feel on highways (but also pay more on gas!). The really big thing that SE trim comes loaded with industry leading safety features at a very decent price. VW deserves a full credit on that. My family loves the car because they only enjoy the comfort and safe ride. This is an update: The ride has become more smoother than before. Now I really enjoy the smoothness on both city and highway drives. Most importantly, I am getting used to the turbo lag, may be it's little more than most of its competitors, but I don't feel it annoying any more. The acceleration is plenty if you get used to the initial turbo lag. Now I am loving my Tiguan, and surprisingly with it's great fuel economy of 28-29 mpg for my daily 40+ miles drive comprising 60/40 highways vs city. Some recent reviews also mentioned this awesome numbers much above the EPA numbers. VW can make a huge, really huge difference in the American crossover segment if they can refine the engine to minimize the initial turbo lag and also recall all of their 2018 Tiguans they sold already to tune a little bit. I bet all the negative reviews will become very positive and help VW in long run.
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2018 Volkswagen Tiguan for sale near you
3 of 66 listings
- S 4dr SUVMSRP: $12,99122 mi away
- S 4dr SUVMSRP: $12,99122 mi away
- SE 4Motion 4dr SUVMSRP: $15,99913 mi away
See all 66 listings
Tiguan has hits & misses
Twin1chrissy, 11/02/2017
2018 Volkswagen Tiguan SE 4dr SUV (2.0L 4cyl Turbo 8A)
38 of 42 people found this review helpful
I've been driving my 2018 SE Motion Tiguan now for two full months. I have a love-hate relationship with it thus far, I love to drive it on long road trips (500 miles plus) and hate driving it around town. It's very quiet and comfortable for long drives, the cruise control has smart technology, the back is very comfortable for the kids, and the gas mileage is awesome for the size vehicle. Unfortunately, most of my daily driving is around town and it's terrible! The acceleration of the vehicle is so weak, the best way to describe it would be a sputtering from a complete stop. I've found a way around that, I know put it in Sport mode when I accelerate from a full stop and once I'm at a cruising speed I put it back in Drive mode. It's a bit extra work, but I have more confidence pulling into traffic when doing that. One of the biggest issues I have with the car that I did not notice during the test drive and of course the salesperson didn't mention was was there is NO hatch release in the car or on the key fob and there is no button to automatically close the hatch, which is very heavy! How can an MSRP $32K vehicle (I didn't pay that) in a competitive market not have a hatch release?!?!? When I discovered this I brought the vehicle back to the dealer and asked them to show me where the release was, they couldn't find it and stated, "oh wow, that's a big miss for VW. They'll definitely be fixing that on next years model!" Really, what am I to do then?! I've already reached out to VW with my complaints and customer care associate was surprised too! I'm waiting for an aftermarket product to come out and will have it installed. One last issue I had was the car completely died on me in a parking lot while waiting for space. It went into the energy mode (which I had activated) but when I went to accelerate I just floated. I had to put my foot on brake put the car in Park and restart the car. I called dealer immediately and went there the following day, they ran their tests and couldn't find anything wrong. I got corporate involved, went back to the dealer and still haven't found the problem. It's been two weeks since the incident and hasn't happened again, so not sure what caused it.
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Love my Tiguan but...
MelissaC, 08/29/2018
updated 09/07/2021
2018 Volkswagen Tiguan SE 4Motion 4dr SUV AWD (2.0L 4cyl Turbo 8A)
17 of 18 people found this review helpful
I bought my 2018 VW Tiguan SE 4-Motion in February this year. Here is what I love about it: 1. The all wheel drive (4 motion) is awesome. I drove 47 miles each way to work and I always felt safe on snow and ice. 2. The interior features are really nice i.e. panoramic sunroof, leatherette, smart play, USB ports, cargo is spacious, adult leg room is plenty even for tall people. 3. The MPG’s are awesome! Again my drive used to be 47 miles one way to work. I averaged from 32 to 36 mpgs. Here are the downfalls: 1. I received a recall notice on the panoramic sunroof. The LED lights can cause a fire. 🤦🏻♀️ 2. Here is the biggest downfall...I took my Tiguan in on August 18th for my first oil change and I tell them about the recall and how my car when I try to accelerate it almost feels as if it stalls. It doesn’t do it all the time. As a matter of fact, it is quite peppy when it’s working properly. VW Findlay tells me that it is a safety concern and that they are putting me in a rental car until they find out what is wrong. I called yesterday and the update was that they do not know what is wrong and the 34 Tiguans they have, including mine, are on another lot until they know what to do. They said to expect a call from headquarters to tell what to do next. I’m super frustrated and want my car back. Update: never got my car back. I upgraded to an Atlas. Love this car! But VW USA made it right and gave me three choices to fix the situation. Now I want the AtlasSport. Waiting until 2022.
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SEL FWD: Outstanding Value In Class
Don, 06/10/2018
2018 Volkswagen Tiguan SEL 4dr SUV (2.0L 4cyl Turbo 8A)
10 of 10 people found this review helpful
This review is based upon my purchase of a 2018 Tiguan SEL 3 weeks ago. It is also based upon the context of other compact/mid-size SUVs in it's class. Do I wish it had more power, yes (I also Own a Dodge Viper, so I know what power feels like). But it's awfully nice when you compare it in class and consider the price. I say mid-size, because the new Tiguan is 185 inches long and provides 3rd row seating (although I never intend to use the 3rd row). That puts the Tiguan somewhat in between some other 5-seat and 7-seat SUVs. I bought the car for the immediate impression it gives of high build quality, high quality materials, and extremely high technology. Before purchasing, I compared it to the Hyundai Santa Fe (much more expensive for like features), the Hyundai Tucson (also more expensive, and smaller), and the Ford Escape (good value, but too 'upright' in its exterior presence, no matter how juiced the engine that they offered with it). I also considered, but quickly dismissed the Toyota Rav4 and Mazda CX5, the former for its juvenile styling and the latter for it's perceived lower build quality and 'plasticy' feel inside. I wanted a crisp and handsome but efficient SUV, with a sporty edge, without paying $35K. The Tiguan SEL is that for me. The car feels German the minute you start to drive it, with intuitive steering. The technology and sound system are awesome. The full panorama moon roof is impressive. The leatherette interior feels like leather, but I like that it will be easier to clean. I bough my SEL FWD in the high $20s but well under $30K. Nothing else comes close in it's class. You could pay more with 4Motion and/or SEL Premium, but I think I found the value sweet spot.
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