Used 2018 Volkswagen Tiguan Consumer Reviews
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Many Features for this Price Point
I was between the Tiguan and the CX-5. I chose the Tiguan because of the roomier interior & comfort, the infotainment & safety features, and panoramic roof, which is all provided at the midlevel trim level. Its slow on the pick up, but adequate enough to get you around town and while entering ramps on the highway while in sport mode. A little noisy during acceleration, as to be expected with some 4 cylinders, but handles well on the road. I don't regret my choice one bit.
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Worth more than a look
First of all I don't know how this SUV is rated small or compact. I have had many cars and SUV's over the years and I would rate it at least a mid size. It's going in for its annual oil change and multi point inspection next week , without any serious issues, however it only has 4K on the clock so its not had a major test. The fact that its made in Mexico should not raise any quality issues as from accounts I have read their plant there is the most technically advanced operation in North America. I have had several VW vehicles and they have all performed well, however none of them had a 6 year warranty, this does, so I will have no out of pocket surprises, if at all, as I don't keep my cars that long. But what a great resale feature, being able to pass on the remainder of your warranty to the next owner. I have the SEL 4motion,the upcharge for the premium was just not worth the extra money, although some of the features I would have liked. My real beef with the Tiguan is the way VW market the features in the various trims. Features with marginal value are often included and features which are must haves are only available if you bundle the package at significant cost, much like Cable TV which is a continual irritation. For instance my last VW was an SE model however it had more useable and useful features than my current SEL, which you would have thought should be the other way around. To get all the feature that were on my SE, I would have to buy the SEL premium. The full safety package needs to be available on all models, at extra cost if need be. Are the leather seats worth the extra cost, is the Fender audio worth the extra cost. I don't think so. I had the Fender audio system on my SE and you can't justify the difference in additional cost, that's unless you live in the car, which I don't. Other features like remote start have little to no utility to me, although for some it might be important if you leave your car outside in the cold or excessive heat, which I don't. I have used remote start once to see if it worked, it does, but for me its a useless addition. Park Pilot is very useful, it was on my SE but not on my SEL. So I have features I would pass on and some I would like. I also have the question of technical redundancy, as an example the navigation system which is built in to the SEL. However, it also has Android auto and Apples rendition. I don't use the built in navigation, only Android which I find operates in real time and have had several for instances where this has helped me. The built in navigation is an historical system that needs updating at extra cost. Android with Google maps changes and updates to actual conditions and I have had several unexpected routing instructions only to be pleasantly surprised once realizing the reason. So I have an extra navigation system I don't need. What I would like to see is a menu of choices, not infinite, as it would be a logistical nightmare. Each model trim should have a list of basic features with the expensive upgrades itemized as optional, I don't want to have to buy leather seats and Fender audio to get Park Pilot. Overall the Tiguan works very well for me, right size, better than stated fuel economy, comfortable ride and well equipped. You won't be doing burn outs in this vehicle but power is perfectly adequate.
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- SEL 4Motion 4dr SUVMSRP: $12,810In-stock online
- SE 4Motion 4dr SUVMSRP: $14,588In-stock online
- SE 4dr SUVMSRP: $13,695In-stock online
Quick Overview Based on Test Drive
I test drove an SEL Premium AWD model (5 seat). It has a lot of interior room. I love how the back seat can be adjusted - tilt and backwards and forwards. The driver's seat was quite comfortable and I had copious legroom. The trunk space is quite large and looks like it can handle long items without even putting down the rear seats. The VW "cockpit" display was a pleasure to use. The vehicle handled reasonably well at all speeds. Unlike some others, I found the acceleration perfectly fine, even in Normal mode. There is an occasional odd momentary hesitation when accelerating from a stop - not sure if this is turbo lag or how the transmission is programmed. It felt almost like a dual clutch transmission. Other than that, acceleration was perfectly adequate at around town speeds and on the highway. It's not a sports car, but it's perfectly fine in the handling and acceleration department for a family vehicle. The interior looked very practical, with several useful cubbies. The fit and finish was OK, but not perfect. I've rented or test driven almost all the compact SUVs on the market. Up until the Tiguan, I had felt the 2017 CRV was the best (with the 1.5L turbo). The 2018 Tiguan is not perfect, but it's the only compact family SUV that I would buy over the CRV.
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One year and loving it.
This car is a great value. I leased my SE with no money down tax and tags for 289.00 per month with not one penny out of pocket. I turned in my BMW X1 and wanted something with great handling. This car handles really well, and is pretty peppy. The X1 was cramped and I needed more space. The car strengths is the touch screen infotainment. I have had no problems what so ever. I took the car on an eight hour trip and the seats are great (on the firm side) but no aches driver fatigue or restlessness. Good thigh support and lumbar. It amazed me how I could pass from 60 to 90. I never feel the car is underpowered. I am aggressive driver and this car was on par with the x1 even though on paper its not. I did have some turbo lag in the first six months, putting the car in sport mode eliminates that completely. I have the car for almost a year and just floor it and no sport mode no turbo lag. I guess it was the break in period. I have read the other reviews and people concerns but sport mode eliminates that completely so it really is a nonissue. The blind spot monitoring works great and you can adjust its sensitivity in settings. The hd rearview camera with rear traffic works flawlessly. I back out and if their is car coming in any direction it sounds a warning sound. I did not think I could live with a lower trim but I am glad I chose the se. I do miss a heated steering wheel. That is the only con for me. I never had a car without auto wipers and that was a big concern but the car has an extra set of adjustment so it works great. I definitely plan on getting another one after this lease is up barring any mechanical issues but one year down and two to go I have total confidence in this car and am extremely happy with this lease. I waited one year to post a review. I read all the reviews in my car leasing decision so I feel obligated to post one.
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Poor ride quality
I did three short test drives, and a full day loan of the car which was a 2018 Tiguan S 4Motion, I drove on washboard roads in addition to the street. This was the base S 4MOTION version with cloth seats (I hate sitting on vinyl) I tested in "sport" mode which shifts a little more aggressively and has a little less steering boost. I found the acceleration to be OK, it really isn't as bad as many the reviews make it out to be. It is faster than a Forester, or a base CR-V, it can keep up with traffic. I wonder if some reviewers had their cars in "ECO" mode? For me the Tiguan shifted very well with very little turbo lag. My complaints are that the front seats are uncomfortable, and the suspension does not have much compliance. Every rough spot in the road transferred right into my butt. I reduced the tire pressure from the recommended 41PSI to 36PSI and it improved the situation somewhat, but that is probably not a recommended solution. I expected the seats and ride quality to be as good as my 2015 Passat S manual and it was not. This is critical to me as I have a herniated disk and cannot tolerate rough riding cars for long trips. I am a VW fanboy and wanted to like the Tiguan especially at the current price and warranty. I think that the tiguan suspension is not calibrated very well. It is fine if you just drive it on smooth roads, but my Passat does much better on dirt washboard roads and general street driving. the Tiguan is 800 LBS heavier than the Passat, so it should have driven smother, but it doesn't. The suspension seems to me to be calibrated as if it is a big GTI on stilts. I am looking for something that will do well on rough roads. I don't think that is the tiguan.
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