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Used 2020 Volkswagen Passat Consumer Reviews

3.7 out of 5 stars
38 reviews

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We have a limited number of reviews for the 2020 Passat, so we've included reviews for other years of the Passat since its last redesign.

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Pros
Cons
5 out of 5 stars

Yes, but.....

David Emrich, 09/27/2020
2020 Volkswagen Passat S 4dr Sedan (2.0L 4cyl Turbo 6A)
16 of 19 people found this review helpful

I had a 2014 Passat that I hated when I first drove it. But then I adjusted the steering wheel, and seat, and thought, oh. When I bought it, I felt terrible driving it home. I thought I’d made a mistake. It felt like a cheap rental car. But then I got used to it, and I loved it. Ditto this one. I love the motor. So much fun to drive. But it does shake when it warms up. Misses. Salesman says his Jetta does the same thing. 1,100 rpm, then 600 once it’s warmed up. Smooth. You can nit pick this car, but the gestalt of the experience supplants that for me. The sum is greater than the individual pieces.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great Car, I have absolutely no complains

Stephan, 10/22/2019
2019 Volkswagen Passat Wolfsburg Edition 4dr Sedan (2.0L 4cyl Turbo 6A)
11 of 13 people found this review helpful

I love my 2019 Passat Wolfsburg Edition. It drives and handles prefect. On the Highway, I don’t have loud noises. It’s a very pleased ride. Why don’t you see a VW Dealer and take him on the highway. Maybe something wrong with the door gaskets .... ? If I compare the ride on the highway with the 2017 Subaru Outback from my Wife, that’s a lot more wind noise, engine noise. Don’t get me wrong, I like the Subaru, I just what to mention it. Test ride the car and see for yourself. I would buy one anytime again and would recommend it to friends and family.

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2 out of 5 stars

Buyer beware

Remorseful, 09/15/2020
2020 Volkswagen Passat SE 4dr Sedan (2.0L 4cyl Turbo 6A)
34 of 45 people found this review helpful

I have owned the car for just over 3 weeks. I now have 2400 miles on it, having taken a trip to Florida last week. There are some pluses. The air conditioning is ice cold. The gas mileage on the highway is better than the ratings. The standard radio is impressive for its sound quality. The car does have long legs, and highway miles go by easily. But had I known of the issues I have encountered, I never would have purchased the car. The alignment is off, pulling the car to the right. I had already driven another Passat at a different dealer, and honestly did not think I would have any issues, so I did not test drive this car. I wanted to have the alignment looked into when I was in Florida, but the dealer told me that all costs would have to be covered by me. Needless to say, I did not go that route. Once back home, I had to call VW Cares to set up an appointment at the selling dealer to have it looked at. This is to be done tomorrow. The grille is not aligned properly. The gaps between it and the hood and headlights differ from side to side. Yet relative to the bumper, things look okay. The passenger side rear door is not aligned flush with the fender or the front door, standing proud of the fender, and set a bit deeper than the front door. The driver's side is fine. The car does not have a sunroof. Yet it was built with the control wheel in the headliner, which operates the sunroof. Sealant applications under the hood and in the trunk area are sloppy and clearly not applied in a controlled manner. Dash creaks have surfaced. The driver's door and trunk sound like an old screen door hinge that has not been lubricated in years when they are opened and closed. In short, I have to believe that quality controls or tooling on the assembly line in Chattanooga are sadly lacking. Oh, and this car was built shortly after the factory re-opened following the pandemic shutdown. So, I consider mine to be a Covid vehicle. I worked in a production environment, and I know how factories were re-started, with smaller crews, putting operators in positions that they were not familiar with. My guess is that a car built earlier in the model run would have been superior.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Disappointed! German cars are better?

FrankD, 01/02/2022
2020 Volkswagen Passat SE 4dr Sedan (2.0L 4cyl Turbo 6A)
4 of 4 people found this review helpful

I purchased this vehicle new. The vehicle is down on power. The engine is extremely noisy. Does VW know what sound insulation is? Lots of road noise from the tires. The best part of the vehicle is the interior space for tall people and the interior seating material is durable. Buy a Toyota Camry I've had two with no issues. German cars are better? Not the Passat! VW needs to improve this vehicle. This vehicle has a place in the market with some engineering changes. Now that all manufacturers are playing follow the leader to E car land. VW will not spend a nickel to improve an internal combustible model.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Great midsize sedan

Gokhan.Kamber, 05/08/2021
2020 Volkswagen Passat S 4dr Sedan (2.0L 4cyl Turbo 6A)
4 of 4 people found this review helpful

I purchased my 2020 Passat S model in October 2020 for only $17,500. Great value for this midsize sedan. It drives very well. It has enhanced torgue with 2.0 Turbo engine. It is very roomy and has good standard safety feautures. I drove it with 120 mph on the highway without hearing any noise and vibration. I also love it's super size roomy trunk. It has 4 years 50,000 warranty which has more than competitors except Hyundai Sonata. It also has good gas milage.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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