Used 2020 Volkswagen Jetta Consumer Reviews
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We have a limited number of reviews for the 2020 Jetta, so we've included reviews for other years of the Jetta since its last redesign.
Jetta SE
Isabella R, 05/27/2022
2020 Volkswagen Jetta SE ULEV 4dr Sedan (1.4L 4cyl Turbo 8A)
1 of 1 people found this review helpful
I definitely feel that this car is the best in its class. It’s a joy to drive and very comfortable, and it has a good amount of features. I’m very satisfied with this car and so happy!
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2019 Jetta
Patrick Leis, 08/04/2020
2019 Volkswagen Jetta 1.4T S 4dr Sedan (1.4L 4cyl Turbo 8A)
2 of 6 people found this review helpful
I have 11,000 miles on this 2019 Jetta. Purchased in Nov. 2019. Engine leaked oil, tires go flat (cheaply made tires). Warning lights come on frequently. The rear warning thing doesn't work and that warning light stays on. Worst of all there is no Warranty on a brand new car! I will never buy another VW!
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2020 Volkswagen Jetta for sale near you
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2019 jetta manual shift
TF, 01/13/2019
2019 Volkswagen Jetta 1.4T S 4dr Sedan (1.4L 4cyl Turbo 6M)
1 of 2 people found this review helpful
Really fun car to drive with great milage
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Perfect Commuter Car
Jeff S, 01/15/2019
updated 01/25/2021
2019 Volkswagen Jetta 1.4T SEL Premium 4dr Sedan (1.4L 4cyl Turbo 8A)
1 of 2 people found this review helpful
I purchased this car in December 2018. The new Jetta is perfectly designed for my 100 mile round trip commute. The car is comfortable, quiet, and very economical. With the technology that comes with the SEL Premium, the car looks and feels like a much more expensive car. One (very minor) issue I have is with the vented seat option. It is hard to tell that it is on at all even with it at its highest setting. If you pay attention and feel around, you can kind of feel the air coming through the seat cushion but not the back at all. It’s a minor thing over all but an option I was looking forward to in the heat of the summer here in the Deep South.
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Back in the VW family, love this Jetta R-Line
Paul, 04/30/2020
updated 06/22/2022
2019 Volkswagen Jetta 1.4T R-Line ULEV 4dr Sedan (1.4L 4cyl Turbo 8A)
1 of 2 people found this review helpful
This is my 5th VW, 2 Passats and 3 Jetta’s. Then after owning several Mercedes-Benz vehicles I purchased my 2019 Jetta R-Line CPO and could not be happier. I always find value is the most important thing for me when I make a purchase. This car meets this attribute. The ride is incredibly more comfortable than the MB C250 Sport it replaced. The Jetta has very good passenger space and storage space. The 1.4 Turbo has great power and superior fuel economy using regular 87 octane fuel. The Jetta R-Line has the sporty look I like and makes me a safer driver. I cruise relaxed and comfortable with economy. The Jetta takes me back and forth to work and around my town delivering 40-47 mpg. I couldn't be happier in my CPO 2019 Jetta R-Line ($9,000 below MRSP for a new one). Plus, 7 yr/84000 mile factory bumper to bumper warranty. The car is less than 3000 lbs and not fun to drive in high winds.
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Two (2) year review
Teddy, 09/19/2020
2019 Volkswagen Jetta 1.4T SE 4dr Sedan (1.4L 4cyl Turbo 8A)
1 of 2 people found this review helpful
Before I bought my 2019 jetta I did test drive other vehicles in the market and none came close to the Jetta’s design and comfort. The extra options like rear seat heat, steering wheel/front seat heater, leatherette and ((turbo)) was offered for thousands under other competitors.Therefore, i went ahead and bought a jetta, for a compact daily driver vehicle it is a great car. Exterior design is very conservative and it looks good. I personally would have stretched the front end just a little bit more but that’s me. I love a vehicle with a longer front end and I love the look of the wheel well to be farther away from the front door. That's just me…… I would bring back the side mirror-turn-signals but that’s all.Rear seat: are very comfortable the heated seat system is definitely useful for winter. One thing the rear seat is lacking is the air vents that are a must for hotter locations. My kids hate getting into my jetta because they don't get much air circulation unless you blast the air up to 100%. Having the climate system clowning air at 100% is very annoying it defeats the purpose of comfort. Air should flow quietly and be able to keep all passengers comfortable no matter where that person is sitting. Driver seat: this is by far the best comfort i had in awhile i am not skinny nor can i say im in great shape. With multiple deployments to the middle east my best friend is pain medication and when i drive my other vehicle i usually have to stop and stretch. I just recently drove 13 hours to a base and let me tell you I didn't complain at all. I enjoyed driving this vehicle, at no point during my trip did I have to stop and stretch. ((I drove 13 hours at 65mph)).Front passenger seat: same comfort as others. Infotainment: it is an amazing system very easy to navigate, it connects quickly as soon i enter the vehicle. Once in a while it will disconnect completely where i have to re enter the bluetooth PIN but no big deal. It is a great system but it should be 8 to 10 inches all around the models. The google drive should be updated; i rather be connected to bluetooth because the sound is better/louder and crispier, if connected by USB the sound is muffled. Sound meaning music from your phone or any other electronic device. The AUX input is highly recommended that should never be taken away from any vehicle. Sound: sound SUCKS it is flat, the speakers rattle on my vehicle mainly the passenger side speaker and i don’t even listen to music at a high level. Climate system: is another negative, we get temperatures of up to 119 on some days, and the AC system takes up to 10 minutes to cool. Weak AC. Steering wheel controls: love the flat bottom, controls are easy to use. Door panels: everything is where it should be, all auto-windows should be in all vehicles. I don't know why other manufacturers haven't made this a must. Acceleration: is really bad, too much lag which is a bad combination when trying to merge into traffic.Braking: no complaints about braking.Fuel/MPG: on my 13 hour trip at 65mph max i was left with a little less than a quarter tank when i arrived at my final destination. Turbo: The turbo is loud when I initially turn the vehicle on. It sounds like a lawn mower. It is very embarrassing, it sometimes kicks in quickly other times not so much. The U.S. is responsible for this because of all the restrictions we have.Interior sound dampening: this vehicle is very weird, sometimes it can be extremely quiet, other times i feel like driving a farm truck everything rattles. Keep in mind, all vehicle manufacturers are walking away from real leather, they use different types of plastic and materials that feel cheaper. For example i just drove a BMW 440 gran-coupe and i was a bit disappointed. But that’s how things are now unless you spend 100k on a vehicle you won’t see very good materials. My point is the 2019 Jetta has great material for the price tag, it just needs to be tighter so it doesn't rattle like a farm truck. So we covered the following need-improvement: acceleration lag; lawn-mower turbo; weak AC; crappy speakers; no AUX input; google drive update; no rear vents; side-mirror-turn signals;I honestly don’t have much complaint about it, the price was just right and it’s been a good car. Those items that i complain about might relate to you but then again it is on a car to car basis. Will I keep my 2019 Jetta? Probably not. Maybe i’ll lease an Audi unless it feels too much like a VW. I’m not quite sure what I will get next, but I've been looking for a small manual transmission Jeep ((not wrangler)). Keeping it simple.
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The Machine The Legend
Rebecca R, 10/04/2020
2019 Volkswagen Jetta 1.4T S 4dr Sedan (1.4L 4cyl Turbo 8A)
1 of 2 people found this review helpful
This car has had it issues with the front sensor and USB, but What car hasn’t had it issues. The car is nice to be taking family trips in. Very rooming and my dog loves it. The car is beautiful inside and out. I absolutely love my Jetta hasn’t failed me yet. I will continue getting Volkswagen for now on.
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Problem after problem...
JStephen , 01/01/2023
2019 Volkswagen Jetta 1.4T SEL Premium 4dr Sedan (1.4L 4cyl Turbo 8A)
1 of 3 people found this review helpful
When I purchased the vehicle with 11k miles on it, I heard the famous grinding noise while driving the car between 30-40mph. After 30k miles on the car, I've had numerous problems. Other than that. Oil pressure actuator sensor (?) Is faulty, illuminating the check engine light on my dash. Plastic hose that connects to the turbo blew apart, had to buy a new one. Oil doesn't last in this vehicle, after 10k miles I've noticed my car running EMPTY On oil. Volkswagen is claiming I can go 15k miles between changes. I call bullcrap. My last Volkswagen Passat 2015 was flawless, however with this car I've been nothing more than disappointed.
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Seventeen versus sixteen inch wheels.
Roger K, 12/10/2020
2020 Volkswagen Jetta SEL SULEV 4dr Sedan (1.4L 4cyl Turbo 8A)
1 of 7 people found this review helpful
12/9/2020 - Great technology. A year ago, test drove a 2019 Jetta SEL with 16" wheels; going into an exit ramp at 50, the car leaned, and plowed. Killed the deal. My previous 2 VW's could take the same ramp at the same speed with no issues. This year, while getting my 2017 Jetta SEL repaired, had a 2020 SEL service loaner; 2020 Jetta SEL has 17" wheels and took the same ramp at the same speed with no issues. However, after driving the 2020 SEL back to back with my 2017 MK6 Jetta, found the 2017 to have a smoother ride, and slightly quieter ride. The 2017 SEL felt more solid and planted on the road. The MK7 Jettas are too softly sprung; compared to the 2017 SEL, the 2020 felt bouncy, not as firmly planted.
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Computer glitchy
Whitney , 11/08/2020
2020 Volkswagen Jetta SE ULEV 4dr Sedan (1.4L 4cyl Turbo 8A)
1 of 9 people found this review helpful
My 2020 Jetta has currently locked me out for no reason. I have the keys in hand and carnet app. It is unresponsive I am beyond annoyed.
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Jetta No-Getta
Honda Guy, 01/14/2020
2019 Volkswagen Jetta 1.4T S 4dr Sedan (1.4L 4cyl Turbo 8A)
1 of 10 people found this review helpful
Disappointed with the overall quality of this vehicle. Comparing it to other vehicles I've test driven, I feel that the Jetta fell quite short of my expectations.
Worst vehicle I've ever been in.
Bigman419, 10/29/2020
2020 Volkswagen Jetta SEL Premium ULEV 4dr Sedan (1.4L 4cyl Turbo 8A)
7 of 67 people found this review helpful
Had to get a rental car this week. Ended up with a 2020 vw jetta. The style it looks ok. However I'm 6'3 my wife is 5'2. As a passenger with the seat all the way back and tilted back I managed to get inside. The interior is nothing but hard boring plastic. There is only 1 power outlet and 2 usb c plugs. So without a adapter couldn't charge our Samsung phones. The radio is junk, the back up camera is very fuzzy, looks like it is a camera quality of 5 years ago. The bluetooth is a pain to use and call quality is crap. I will say the heat was the only nice thing about the interior. My wife was driving at first and at her height with her seat up was almost hitting her head on the roof only a few inches to spare. I was beating my legs against the door and the bulky but empty center console. Again all hard play plastic. And the 2 cup holders don't get 2 large drinks from any where they both won't fit as the cup holders are so close. When I went to drive the car became a 3 seater for me to fit behind the wheel. The ignition uses the old flip open key from the late 90s. The ignition is a pain as the steering wheel has to be in just the right spot for the key to turn. I will say it had some pep enough that the tires tried breaking lose in the lobby rain making a turn. The breaks were very strong but very sensitive. The best part of the car was the head lights. They are actually good. Drive it 100 miles in 1 day and only used $5 in gas so that wasn't bad Overall though this is the worst vehicle I've been in in my 40 years. Even worse then my chevy citation or my moms ford pinto. I will never drive or get in another VW again after this trip. I literally hurt for hours after getting out of the car because of the size and cheap hard interior.
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Super Jetta
Jorge Sanchez, 03/16/2021
2019 Volkswagen Jetta 1.4T S 4dr Sedan (1.4L 4cyl Turbo 8A)
0 of 0 people found this review helpful
Very nice ride powerful and well made .
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Brakes
Evangeline Wood, 04/20/2021
2019 Volkswagen Jetta 1.4T S 4dr Sedan (1.4L 4cyl Turbo 8A)
0 of 0 people found this review helpful
Did not expect to buy new front brakes for my car under 36000 miles no recall will not buy another volkswagon again this is my 2nd Jetta so disappointed that this happen.
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Just say NO !!
Kendra Johnson , 09/24/2022
2019 Volkswagen Jetta 1.4T SE 4dr Sedan (1.4L 4cyl Turbo 8A)
0 of 0 people found this review helpful
My VW has 53000 miles on it 22000 miles starts grinding noise Lagging transmission and turns off mid driving when you slow to stop The automatic breaking system will automatically slam on your breaks mid driving The MPG is also waaay off and the car goes through tons of gas and oil 48000 miles required a new transmission 53000 miles Engine light on as well as ESG light on goes into limp mode required to drive no more than 5 mph took over an hour to drive 5 miles at the dealership for the upteenth time now as I write this This car is junk and with transmission and engine problems it should be recalled Stay away far away from this trash
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If you like being able to brake safely, stay away
Alyssa, 10/26/2022
2019 Volkswagen Jetta 1.4T R-Line 4dr Sedan (1.4L 4cyl Turbo 8A)
0 of 0 people found this review helpful
My first jetta was a 2010 unlimited. I had it for 9 years with no real problems. I took great care of it and it took great care of me back. Fast forward to buying my new 2019 R-Line Jetta, it’s been in the shop 6 times since purchasing a year ago. 2 days ago the car would not let me brake. Out of nowhere while trying to park, the wheel and brakes locked. I almost couldn’t stop and rolled into oncoming traffic & pedestrians crossing the street. I am extremely scared to drive it. The dealership cannot “find anything wrong with it”. I’m never buying a jetta again, and neither should you. If you do want to buy one-buy a 2010 or older version. The new ones are unreliable and dangerous.
Love The Car - HATE The Seats
AmyK33, 03/12/2024
2019 Volkswagen Jetta 1.4T SEL 4dr Sedan (1.4L 4cyl Turbo 8A)
0 of 0 people found this review helpful
The 2019 Jetta is sleek and lovely to look at, with many electronic parts and accessories. It's a nice drive, quick and smooth for being so low to the ground. Its almost a delicate car but pretty inside and out. However, the seats are incredibly uncomfortable and according to the dealership, they can do nothing to fix the problem. I now understand the lack of comfort is a problem many people have with the 2019 Jetta. The seats are pitched upward and not adjustable because they are manual. You cannot change the pitch and if you have sciatica or any back problem, your vertebra are scrunched up because you sit lower than your knees. I love the car but hate to drive it.
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5 yrs later and counting.
T Chattanooga TN, 08/19/2024
2019 Volkswagen Jetta 1.4T R-Line 4dr Sedan (1.4L 4cyl Turbo 8A)
0 of 0 people found this review helpful
Love the space, pleather, android auto, mpg, price. No major repairs to date. Just a new battery. Con's- none. Liked it so much after 5 years, we bought a 2nd one.
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Thunderegg
Scott M, 03/31/2022
2020 Volkswagen Jetta S SULEV 4dr Sedan (1.4L 4cyl Turbo 6M)
0 of 0 people found this review helpful
Nice car for a good price 😎
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Fun to drive, great hiway mileage
Wes u, 06/28/2022
2020 Volkswagen Jetta SE ULEV 4dr Sedan (1.4L 4cyl Turbo 8A)
0 of 0 people found this review helpful
Like the torque,power delivery. Smooth ride..better mileage than some hybrids
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The Volkswagen Jetta
Matthew Gerety, 02/29/2024
2020 Volkswagen Jetta S SULEV 4dr Sedan (1.4L 4cyl Turbo 6M)
0 of 0 people found this review helpful
This car gets really good gas mileage approximately 38 mpg and it saves you money. It was not built for speed, but the doors are made good. A very well insulated car with very little to no wind noise. The seats are not very comfortable, but the back seat sits better for those that have small children. I have not had any problems with the car just the occasional oil changes. If you like German engineering and affordability then a Volkswagen is for you.
Jetta Reliability, Performance, and Personal touch
Elneno, 11/08/2024
2020 Volkswagen Jetta R-Line SULEV 4dr Sedan (1.4L 4cyl Turbo 8A)
0 of 0 people found this review helpful
I've always been a fan of Volkswagen, especially from my high school days. My journey with the brand began when I bought my first VW, a 2012 Jetta base model. It was fantastic on gas and never let me down. In 2019, I decided to lease a redesigned Jetta to see how the new model felt. I got the automatic SE model, and while I wasn’t immediately sold on the styling, it gradually grew on me. That said, there were a few things that annoyed me about the car. First, the horn was surprisingly weak, and second, the sound system left a lot to be desired—it didn’t pack enough punch. Third, the turbo lag was noticeable on a straight road, although it seemed to kick in more quickly when making turns. I found myself thinking how much better the car would be with a manual transmission. However, due to a deployment to Iraq, I had to end my lease early. Eventually, I ended up buying a 2020 Jetta R-Line with a manual transmission, and that really changed the driving experience for me. I made a few upgrades to personalize it: I swapped out the horn, upgraded the door speakers, added a subwoofer, and also installed a performance air filter and a full cat-back exhaust. Now, driving the car is a real pleasure. I can often manage to get a full 40 mpg on the freeway, and my overall average is around 36.5 mpg. In conclusion, I find the VW Jetta to be a highly reliable, fuel-efficient, and spacious car. It’s well-balanced, offers excellent warranty coverage, and is a great option for those on a budget who still want a solid driving experience. I’m definitely happy with my purchase.
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Sleek Jetta
Ashleyworks, 05/22/2025
2020 Volkswagen Jetta R-Line SULEV 4dr Sedan (1.4L 4cyl Turbo 8A)
0 of 0 people found this review helpful
Never disappoints on the freeway. Plenty of get up and go. Reliable, serviceable but mostly it always tells me what she needs. Love her.
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Love my Jetta from Gene Messer Volkswagen!!
Michelle Midtbø, 06/15/2019
2019 Volkswagen Jetta 1.4T S 4dr Sedan (1.4L 4cyl Turbo 6M)
0 of 5 people found this review helpful
We have had a family friend as our go-to car salesman in Albuquerque for years. Now that he has retired we were a bit lost on how to handle our next car purchase. Joshua Miller at Gene Messer Volkswagen is now our go-to guy. He went way above and beyond any salesman we've ever dealt with, ever. If you want someone who will go that extra mile just to make you leave happy, see him. Thank you for making our trip to Lubbock well worth it!
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Great car
Penny john, 12/19/2019
2019 Volkswagen Jetta 1.4T SEL Premium 4dr Sedan (1.4L 4cyl Turbo 8A)
0 of 1 people found this review helpful
Love my new car
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Great cat for every day commute
Srini, 02/15/2020
2019 Volkswagen Jetta 1.4T SEL ULEV 4dr Sedan (1.4L 4cyl Turbo 8A)
0 of 1 people found this review helpful
Great cat for every day commute, interior and exterior make quality is great with awesome features. Drives excellent.
First Week with Volkswagen Jetta SEL
Kristie , 02/19/2020
2019 Volkswagen Jetta 1.4T SEL Premium w/CWP 4dr Sedan (1.4L 4cyl Turbo 8A)
0 of 1 people found this review helpful
I bought a 2019 volkswagen jetta SEL used with 19,900 miles on it. So far the gas mileage has been amazing I have traveled over 300 miles already and I am still sitting at half a tank. I have only had the car for a week and have had zero problems so far, it drives nice, no engine noise, and again the gas mileage is amazing. This is a great car for someone who is straight of college looking for a fancy car for a great price. I recommend this car to someone who is looking for great mileage and a great price.
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Fun and guts for the bucks
Joy Rider, 01/06/2022
updated 01/12/2023
2019 Volkswagen Jetta 1.4T SEL 4dr Sedan (1.4L 4cyl Turbo 8A)
0 of 1 people found this review helpful
Exceptional turbo with a 6 speed transmission makes this thing fun to drive.
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Jetta SEL 2020
Rae, 07/07/2021
2020 Volkswagen Jetta SEL Premium SULEV 4dr Sedan (1.4L 4cyl Turbo 8A)
0 of 1 people found this review helpful
I love my Jetta so much! Ever since I test drive my car I knew I was going to buy it. If you’re not sure just do it I promise!
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Not the same
Robert, 11/29/2019
2019 Volkswagen Jetta 1.4T S 4dr Sedan (1.4L 4cyl Turbo 8A)
0 of 6 people found this review helpful
I loved the sporty body style of the previous jetta years. A sporty mid-sized compact. Why on earth was it changed into a full size geezer mobile is a great dissapointment. It is a cheap KIA twin with nothing of the German VW quality seen in German engineering. It is nothing but another sluggo ho hum full-size cheap enough to compete with every same size model category. BORING...
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Jetta No-Getta
Honda Guy, 01/14/2020
2019 Volkswagen Jetta 1.4T S 4dr Sedan (1.4L 4cyl Turbo 8A)
0 of 7 people found this review helpful
Disappointed with the overall quality of this vehicle. Comparing it to other vehicles I've test driven, I feel that the Jetta fell quite short of my expectations.
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