Well 700 characters is hard. here are excerpts: After years of owning Toyota┬ĺs and Honda┬ĺs I was ready to purchase a new car. Bought 2010 VW Tdi with 39,700 miles. After purchase found out with the original owner, it was in for repairs (not maintenance) at the following mileages: 1916, 12258, 14062, 21409, 23772, 33602, 35413, 39361, 39426, 39554. Note how soon after that last repair visit the previous owners sold it. I now have 59k on it and has been in the shop 6 times in 11 months. nav/radio replaced, heating/cooling control panel replaced, broke down with engine issues, seat heater replaced, etc etc etc.,
Do not buy this car or any VW-they refuse to stand by their product! In 7/13 my AC completely quit. VW said I needed a new AC compressor for $1700. VW of America helped-cost brought down to $700. AC worked until 5/14 where delayed/intermittent cooling started. 6/13 VW said AC had a leak. Problem continued. Had diagnostic done today and told I need a new AC unit. The AC compressor- new 7/13- is breaking down and sending debris thru system-cost to replace $2+K. VW of A will not help to replace AC system because 93K miles on car even though new AC comp was put in 7/13.. Warranty on 7/13 work was 12 month/12K miles-17K put on car in 10 months no warranty. Go read VW forums. Update 8/19/17- Car bought back by VW
Preface: I've owned a LOT of cars. I bought a very clean, used VW Jetta TDI (2010) thinking I'd get a reliable car with great mileage. Well, mileage: yes! Reliability: no. VW engineering is--and I say this honestly--very strange. I think they design with the idea that nothing should fail. Very idealistic. But stuff DOES fail! That's real life! And boy did things fail. I replaced sensors, a glow plug, an intake manifold, a radio, bulbs, a battery...all in just two years on a car with not many miles. The little diesel is great, don't get me wrong. But reliable this car is not. And very expensive to maintain. I don't say this lightly: I will never buy another VW.
TDI has great gas mileage, good power, heavy, road hugging solid car with good storage. Radio went out and that caused a parasitic drain on the battery for some reason. New radio cost $700 plus and while I could have lived without the radio the dead radio was actually draining the battery for some reason and this is a common issue. Fuse box went out and it should not have. The throttle box went out and it should not have. Those were all costly repairs. I had two glo plugs go out but I can live with that and understand that. I love it when it runs and it parks well in an urban area. Then there is the emissions issue which is by now well known and yes I feel deceived like everyone else. I was/am hope to get 300,000 miles out of the car given it is a diesel. I have 65,000 now but I do not know how the fix will affect the car. All in all.....I should have bought a Ford or perhaps a Mazda or Subarau
The car has had numerous issues and it is only 27 months old with 38k miles. Most recently and now 2k miles after warranty coverage ended, the turbo intercooler cracked which caused the particulate filter and EGR cooler to fail. My extended warranty covers the IC but the DPF and EGR c ooler not covered. Cost to repair is $2100. VW offering to contribute $1000. 2-year old car and I owe $1,100 for repair...POOR Quality and VW not standing behind there product. BEWARE this car and extended warranties purchased from VW