Well 700 characters is hard. here are excerpts: After years of owning Toyota┬ĺs and Honda┬ĺs I was ready to purchase a new car. Bought 2010 VW Tdi with 39,700 miles.
After purchase found out with the original owner, it was in for repairs (not maintenance) at the following mileages: 1916, 12258, 14062, 21409, 23772, 33602, 35413, 39361, 39426, 39554.
Note how soon after that last repair visit the previous owners sold it.
I now have 59k on it and has been in the shop 6 times in 11 months. nav/radio replaced, heating/cooling control panel replaced, broke down with engine issues, seat heater replaced, etc etc etc.,
Do not buy this car or any VW-they refuse to stand by their product!
In 7/13 my AC completely quit.
VW said I needed a new AC compressor for $1700.
VW of America helped-cost brought down to $700.
AC worked until 5/14 where delayed/intermittent cooling started.
6/13 VW said AC had a leak.
Had diagnostic done today and told I need a new AC unit.
The AC compressor- new 7/13- is breaking down and sending debris thru system-cost to replace $2+K.
VW of A will not help to replace AC system because 93K miles on car even though new AC comp was put in 7/13..
Warranty on 7/13 work was 12 month/12K miles-17K put on car in 10 months no warranty.
Go read VW forums.
Preface: I've owned a LOT of cars. I bought a very clean, used VW Jetta TDI (2010) thinking I'd get a reliable car with great mileage. Well, mileage: yes! Reliability: no. VW engineering is--and I say this honestly--very strange. I think they design with the idea that nothing should fail. Very idealistic. But stuff DOES fail! That's real life! And boy did things fail. I replaced sensors, a glow plug, an intake manifold, a radio, bulbs, a battery...all in just two years on a car with not many miles. The little diesel is great, don't get me wrong. But reliable this car is not. And very expensive to maintain. I don't say this lightly: I will never buy another VW.
The car has had numerous issues and it is only 27 months old with 38k miles.
Most recently and now 2k miles after warranty coverage ended, the turbo intercooler cracked which caused the particulate filter and EGR cooler to fail.
My extended warranty covers the IC but the DPF and EGR c ooler not covered.
Cost to repair is $2100.
VW offering to contribute $1000.
2-year old car and I owe $1,100 for repair...POOR Quality and VW not standing behind there product.
BEWARE this car and extended warranties purchased from VW
My 2010 VW Jetta TDI sportwagen was fine for the first 4 thousand miles then it has been nothing short of a nightmare.
In 2.5 years this TDI has been in the shop over 80 days for check engine and service now (glow plug flashing) at this point the car just quits when it feels like it.
Parts, parts and more parts has yet keep this VW on the road.
Driving down the road no warning..Quits!, make a turn and hit a pothole..Quits!
Trade-in value at VW dealers is 4 to 5 thousand dollars off bluebook because of the "issue" with this car.
Customer care would only offer 1 thousand dollars and refused to swap for a same year and milage VW.Make things right..guess not.
Hitler's dream is my nightmare