Used 2015 Toyota Sienna Consumer Reviews
Used Sienna for sale
Tire Destroyer
Jeff, 08/05/2016
2015 Toyota Sienna XLE 7-Passenger 4dr Minivan AWD (3.5L 6cyl 6A)
36 of 41 people found this review helpful
Don't by a AWD Sienna until Toyota figures out how to fix the problem with tire wear. I had to replace all four Run Flat Tires at 15,000 miles. My one year old vehicle wouldn't even pass inspection. The tire tread wear was uneven. The dealer said it was initially alignment issues, which was not the case. Bridgestone pro-rated the tires and helped me with the replacement cost, while Toyota did nothing. Bridgestone indicated that this is a manufacturing problem based on how the tires are wearing down. Additionally, they indicated that this is a big problem on the Sienna only. They have helped customers with pro rating tires, but Toyota is not helping. It's a family vehicle and to have a problem like this boils down to $$ and safety. The fact that Toyota has done nothing to fix this problem is a red flag for me. Each tire is about $260 to replace and to only get 15,000 miles out of the first set is a problem. At this rate, I will put 4 sets of tires on the van by the time my lease is up after only 3 years.
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Last Toyota I'll ever own
Gml, 10/24/2018
2015 Toyota Sienna SE 8-Passenger 4dr Minivan (3.5L 6cyl 6A)
8 of 8 people found this review helpful
After owning and liking 7 Toyota vehicles the 2015 Sienna SE and the consistently poor dealer service from multiple dealers have convinced me. I will never buy another one. A safety recall alerted owners to disconnect the automatic sliding doors due to a problem with them opening while the vehicle was underway. Nearly a year of waiting for a fix and once corrected they opened noticably slower than when the car was purchased. The car needed a full set of brakes at 14,000 miles. When I questioned how that could be possible I heard, the vehicle was heavy, lots of weight in the front, pretty normal, etc. At 30,000 miles another complete brake job. No attempt for the dealer to discover why this could be happening. Nope, just another $300 plus repair. As I approached 43,000 miles and another brake job I got rid of the car. So happy it's gone. I spoke with service managers at two different dealerships, Toyota was uninterested in finding what the problem was and couldn't care less how many times full brake jobs were required to keep the car on the road. Good riddance and good luck. Toyotas customer service today isn't what built their company. Too many other good cars out there to tolerate being taken advantage of.
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2015 Toyota Sienna for sale near you
Showing 3 of 36 listings
- LE 7-Passenger Passenger MinivanMSRP: $16,79524 mi away
- SE 8-Passenger Passenger MinivanMSRP: $17,2223 mi away
- Limited 7-Passenger Passenger MinivanMSRP: $28,998In-stock online
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Gave the Sienna another chance but now regret it.
Tonya in Michigan, 10/12/2017
2015 Toyota Sienna XLE 8-Passenger 4dr Minivan (3.5L 6cyl 6A)
8 of 8 people found this review helpful
We were pretty happy with our 2015 Toyota Sienna LE and drove it to almost 200,000 miles. Our only issue was with how fast the Sienna went through tires even with normal use. Rotated and balanced the tires as recommended and even used two different brand tires but would have to replace all the tires at 40,000 miles (purchased 65-80,000 Mile Warranty tires from Michelin and Yokohama). Was told by the Costco tire department that 2004-05 Sienna's had a known problem. When it was time for a new vehicle, we were torn between the Odyssey and Sienna. We ended up choosing the Sienna because we liked our local dealer and, of course, they would have fixed the tire issue over the course of 10 years, right? Nope! Just had to replace all 4 tires on the new Sienna (with 26,000 miles) due to excessive wear on outer ring of tire to the point they were legally bald. The middle and inner part of tire had normal use so we were told to have the alignment checked. Alignment came back fine but we were recommended to have the camber bolt replaced at the cost of $280 dollars. None of this is covered under warranty. We will be moving to a Honda Odyssey when our lease is up in a year.
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3rd Row cup holder issue
Kim, 12/09/2015
2015 Toyota Sienna XLE 8-Passenger 4dr Minivan (3.5L 6cyl 6A)
12 of 13 people found this review helpful
We just purchased this brand new 2015 Toyota Sienna XLE and we love it so far. The only issue we're having is the 3rd row right side cup holders get very very hot, to the point where my daughters drink gets hot within minutes. And it happens within minutes if cutting it on. We were told that there was a computer and it would get hot, but that's just crazy. Is anybody law experiencing this issue and what did you / they do about it!? I need help before I take it back to the dealership.
Would not buy it new again.
Dave, 09/08/2018
updated 10/11/2024
2015 Toyota Sienna XLE Premium 8-Passenger 4dr Minivan (3.5L 6cyl 6A)
12 of 13 people found this review helpful
I bought my Sienna new. It listed at almost $40,000 and I paid closer to $35,000 plus more for extras. It is ultimately a disappointment. I bought it because it was supposed to be quieter than the competitors. From day one it has leaked air through the sunroof/moonroof. This makes for a loud and annoying highway ride and is evidence of shoddy quality. I took it back to a Toyota dealership for repair after it also started leaking water into the cabin. They eliminated the leak but did not eliminate the wind noise from an improper fit or seal of the sunroof/moonroof, and just said "it is normal" (even though light shines through the gap between the sunroof/moonroof and body of the vehicle. This was a real disappointment because I had trusted the dealership before this experience. In sum, I would not buy it again and have lost confidence in Toyota, both in terms of quality and service. Other areas of disappointment with the van are (1) the navigation system is horrible, clumsy, and slow, and you cannot look things up while moving. This makes it virtually useless. We bought the vehicle for highway travel, yet we cannot make use of navigation while driving down the road. I just use my cellphone in my hand for navigation. The tires were completely bald by 30,000 miles. The middle-row seats are heavy and difficult to remove, and when removed, a large, lumpy bar is left on the floor so you do not have a flat surface for sleeping/camping or for hauling. The gas mileage is about 20 mpg, which is inferior to my experiences with competitor vehicles. The vehicle's looks are not a strong point, and I recently read that its safety ratings are inferior to competitors. Lastly, the interior is a light shade of leather that is dirtied easily by children, and there are gaps in the floor for sliding the center-row seats that collect trash and dirt, and the carpets have flopped/bent/folded where they should not. In sum, the vehicle has not left us stranded but it has not brought us joy, and for 40,000 dollars including tax and warranty one should get a better experience. The wind noise and lousy nav system are daily reminders that you paid a bunch of money for a flawed product that is also not backed up with thoughtful or capable service. Odysseys are better vans but are overpriced (and they cheapened materials too in 2011); the folding seats in the Chrysler products are superior. Leaky sunroofs are a disaster though and produce considerable regret. I am a married male of average size with tween/teen boys (2). UPDATE in 2024: We still own the Sienna. After seven years of leaking air, I was finally able to get the sunroof to stop leaking air in 2021. I paid for the repair (as my Toyota warranty was not honored) and eventually found the problem to be a bad rubber seal (manufacturing defect that caused seven years of frustration despite taking it multiple times to Toyota dealers for repair under warranty and extended warranty). The rear folding seat mechanism has failed and it failed early in the vehicle's life. My son says the cable stretched and causes the seat not to move down. With tools my son is able to get the seat to move; otherwise, it will not move down. It is an early failure of a part (or mechanism) that should not fail (we did not fold the rear seats frequently and they were treated with care). The driver's seat is not very comfortable on this vehicle. Having said all of the above, the vehicle has taken us 80,000 miles generally without problems other than the very frustrating problems mentioned in this review. I am increasing the rating from 2 to 3 stars. The Navigation continues to be worthless because of bad design; hopefully, this is better on newer vehicles.
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