2025 Toyota Grand Highlander Consumer Reviews
Pricing
Car is fine but Toyota is Disappointing
The vehicle is fine. No specific issues. Wife loves it after 4k miles. Lots of tech in the vehicle and I'm not sure it's all ready for prime-time. ***As of Feb 2024 you still will not get a second key fob when you purchase the car*** I've been waiting 5+ months as have most other owners. Toyota should be able to do better., The digital key on your phone is difficult to set up and when you do get it working its glitchy so I wouldn't rely it. Overall the Toyota app is poor. Owners manuals are huge and it can be hard to find what you're looking for in there. Outside of the tech the car works great and in hybrid trim gets good gas mileage for a vehicle this size. As of 2/2024 these cars are still hard to find and many dealers are marking up the hybrid models, sometimes significantly. So shop around to get a good deal but be prepared to wait to get exactly what you want.
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Do not buy. Wait until they work out the bugs
2024 Grand Highlander purchased Oct 2023 1- Replaced defective front axle within first 500 miles. 2- Still outstanding air bag recall. 3- As others have mentioned, check engine light with these messages at 14000 miles: system malfunction,drive start control malfunction, AWD malfunction 2WD Mode engaged…Visit your dealer. They updated the Engine Control Unit and issue went away. 4- Poorly fitted driver side carpet 5- After 9 months of broken promises of receiving the second key fob, they supposedly now have one on order. That was only after multiple complaints. Other than that, it’s a nice SUV. It’s our fourth Highlander. Slightly better gas mileage and performance than our 2019. But do not buy this year’s model!
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- XLE 4dr SUVMSRP: $47,28812 mi away
- XLE 4dr SUVMSRP: $45,93812 mi away
- XLE 4dr SUVMSRP: $47,00812 mi away
Full of recalls
Still 9 months after taking possession, I have not received the second key. Knocking sounds from the suspension when accelerating and turning at the same time. LCD display has crashed several times and is on recall without a fix. Proximity sensors keep malfunctioning and is on recall without a known fix. Skip this vehicle.
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New Grand Highlander, below the mark
I’ve owned a 2024 Grand Highlander for 3 months. Still no second key, digital key not reliable at times wanted key fob placed on start button. Single key fob temporally missing twice. Hood vibrates and worsens with road surface, needs a pressure crease to strengthen it, quite annoying. Brakes have too much travel and somewhat soft. Bottom of door card vibrates and worsens depending on road surface. Center display has a cloud across the top, needs to visit dealer. Fake wood trim is cheap. Use of technology, dash, infotainment, and mirror very difficult, still don't comprehend it all. Engine noise unlike my previous 3 Toyotas. Manuals lengthy and confusing, having to look at subject matter in more than one place. Struggled between a 2 and 3 star rating when I compare to my previous 3 Toyotas, which I would give a 4.. 2/26/24 I must update my first review written on 12/13/23. After accruing over 5600 miles, on this Platinum model, most all from trips, mpg is over 24 and bounces over 25 even 26 depending on circumstances. Ride is good, and handling is good but for a little sway in quick maneuvers, probably due to the weight/suspension. Lane tracing is very good takes a bit of getting use to. Heated, cooled seats are great. Performance is okay but not as good or smooth as my 2016 Highlander V6. The hood continues to vibrate. The assistive cruise can be a little too active, and can be cumbersome trying to get to and use “normal” cruise. The infotainment screen still has the top fog only in gps or directions mode. Technician investigated and said its like that on new GH and other models. Still no second key fob, numerous calls to Toyota, told must wait for them to notify me. Im sure there are other owners out there is same situation. Keep calling them, they sold this vehicle knowing about this deficit. Just dont get stuck without the key fob around. I wiil upgrade my rating to a 4, its not a 5 like my 2016 Highlander Limited
This is worst Toyota product of last decade plus
Well, after three recalls including one now that has even stopped production, the software remains a "blue screen of death" randomly, the hybrid battery is now on its third replacement and the check engine light is a daily companion. We were so happy with just getting one as they were impossible and we waited so long. During the wait we test drove four or five of the competitors and actually in hindsight should have bought either the Kia or the Pilot.
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