Used 2021 Tesla Model Y Consumer Reviews
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Redefined the automobile
Kevin M, 03/29/2021
2021 Tesla Model Y Long Range 4dr SUV AWD (electric DD)
71 of 82 people found this review helpful
This is an amazing car... top in performance, economy and safety. I have owned the car for a week and I am discovering more and more to love about the way it drives. It feels like it is attached to the road, so solid. The acceleration, even with my non-performance version, puts a smile on my face and gives me an incredible feeling of satisfaction when I leave every stop light. This is a 7-seat, family SUV that accelerates as fast as the 12 MPG BMW 840i M-Sport. The sound system is the best that I have experienced in a car... solid bass and immersive sensation from the multitude of speakers. There were no panel gaps or paint issues, the interior is perfect and not a rattle to be heard. The build quality is exceptional. The order and delivery process was such a refreshing experience, without one pushy dealer trying to sell me undercoating, credit life insurance, extended warranty or some other useless dealer add on. No oil changes, no brake jobs (for a long time) and most of all no more waiting in line to pump gas every week. I cannot wait to take a road trip and really give the Navigate on Autopilot a real test.
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Model Y versus Polestar 2
rrose, 10/21/2021
2021 Tesla Model Y Long Range 4dr SUV AWD (electric DD)
14 of 15 people found this review helpful
Chose a Model Y over a Polestar 2 after delays in the Polestar 2 rollout. Model Y was a much roomier car, with more range, but does not match the build quality of the Volvo factory. The purchase experience (ordering on website, then wait for a pickup date) was very impersonal, as was pickup during COVID, but it was still better than sitting in a conventional dealership for 3-4 hours while the car is detailed and the paperwork is written up. Things I love about Model Y: No routine maintenance during lease, excellent acceleration, spacious interior, ample cargo space, simplified driving experience (auto lock/unlock, ignition, parking brake), and Tesla App for pre-heating and checking status. Things I do not love: Noise from road, overly stiff suspension, occasional incorrect braking while in cruise control, misaligned body panels, sub-luxury interior build/material quality, iPhone key does not always work (requires BT reset), too many on screen controls, and service appointments can get automatically rescheduled. The Polestar has more physical controls for essential aspects of driving, which I consider more familiar and less distracting. The Model Y requires too much attention to the screen while performing basic tasks like adjusting wiper speed. Tesla should get over their minimalistic approach and improve safety by adding physical controls where most important. The Model Y sometimes gets confused about large trucks in adjacent lanes, and applies the adaptive braking feature even though my lane is not obstructed. This can be very alarming because it brakes very suddenly. Side note: I generally distrust what the Model Y "sees" through its cameras and sensors. If the on-screen representations of adjacent traffic are any indication, where the objects are popping on, off, and shifting around so much, I would never trust (or purchase) the autonomous driving option for this car. With that said, the adaptive cruise control generally works reliably 99.5% of the time. Tesla is clearly a software-driven company. While they are leaders in battery range and acceleration, the web-based purchase process and software-driven support make the company a bit "faceless" in my opinion. Human interaction with the company is greatly minimized, which is very different than most luxury car brands. The Tesla approach generally works, but some may prefer the customer-satisfaction approach that is common among luxury brands.
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2021 Tesla Model Y for sale near you
3 of 248 listings
- Long Range 4dr SUVMSRP: $26,8936 mi away
- Long Range 4dr SUVMSRP: $27,9909 mi away
- Standard Range 4dr SUVMSRP: $24,50016 mi away
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What a nice car
Tom, 05/23/2021
updated 11/27/2024
2021 Tesla Model Y Long Range 4dr SUV AWD (electric DD)
38 of 45 people found this review helpful
From a dud of a BMW X5 to a car that we both truly love to drive. Under a Cdn tax adjustment all-electric vehicles used for business purposes can be depreciated by $50,000 in the first year. We saved that in taxes right away. With premium gas going for over $1.50 a litre the fuel saving is huge. With a busy household, fridges and freezer, the added electricity use is invisible. The $600 Tesla charger was installed in about 3 hours by our electrician, no sweat, $750 including cable and breaker. We have an existing 200 amp panel. The car charges overnight when needed. The smartphones are the keys. The touch screen was gotten used to in minutes, without the 23 yr olds help. If I can do it anyone can. Bought in December we immediately got snow tires. Due to the crappy local roads we went with 18 inch rims for more cushioning, the ride is somewhat firm anyway so a bit smoother with more rubber. Fit and finish problems appear to be a thing of the past, our car is as well put together as the neighbours 2 Subarus, we havent bothered to nit pick as it doesnt seem to warrant the time. Its well laid out, we love the minimalist styling, the cargo space is huge, certainly enough for most real estate staging. Front and back seats have lots of room. 200 km in mid winter -25 with full load, 3 adults and their skiis, clothing, food, cat, etc, uses about 50% of a charge.. 88% to 38%. Lots left at the end to run around then hit the Supercharger at the grocery store. 40 minute charge is about what it takes to get around the market. Range drops in the cold no question but you shouldnt be driving if you cant figure that out. My Volvo goes from summer 500km to winter 350 km per tank range so its not unknown to vary. More acceleration than we will ever use. Nice smooth linear power delivery.. so much nicer than a fossil car. 8000 km and no services yet, I suppose it will tell us if needed. The previous x5 had been in the shop twice by then. We highly recommend this vehicle for a family. Two friends have Model 3s with similar experiences. May 2022 update. Now almost 30,000km. No services needed so we have saved a bunch of money there but the real saving is not having to put gas in the thing. Gas here is $1.90 to $2.09 a liter for regular, up to $2.40 for high test. To go 400 km about a tank of gas or one electric recharge at home.. gas $150.00, home charge, maybe $8.00. 400 km charging at the Supercharger would be about $35.00, still an incredible saving. Other than the observation that Elon is a jerk, the Tesla and the Supercharger network are genius. If Ford, GM, etc don't get their act together and build a proper Teslalike charging network to compete then they will never compete. Non Supercharger installations are poor 2nd class duds from what I have seen so far. Too bad as I would like to check out an electric Ioniq in the future. Go electric, its like going from dialup to 5G.
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Lots of upside, some major disappointments
EVFan, 03/26/2022
2021 Tesla Model Y Performance 4dr SUV AWD (electric DD)
11 of 13 people found this review helpful
The upside: This car is a blast to drive, especially on (nice surface) curvy mountain roads. So much power, instantaneous and addicting acceleration, no body roll, and fairly communicative steering. the infotainment system just works, is responsive, and has never crashed on me or had any software issues. For a car of this size, the interior room is very large and storage is plentiful. The fast charger network is just that, amazingly fast and it was one of the reasons I went with the Tesla and not another EV. The downside: A few things really bug me for a car at this price point: 1. When you buy a Mercedes AMG or BMW M series car (aka performance model), the interior is always different from the standard model, i.e. sportier seats, inlays, different steering wheel, etc. Other than aluminum pedals, you get the regular stock interior in the performance Y. Disappointing 2. The interior is nowhere near Audi or even BMW territory. It feels cheap, the materials are boring and pretty much just very plain. Kinda like Ikea... it works, but that's it. You look at the sticker price and can't reconcile. A $30k Mazda 3 has a nicer interior. The carpet is thin and flimsy, so are the floor mats. 3. The front seats are so bad, way too narrow to the point where my legs go numb after 20 min. in the seat. There are lots of ways to adjust, but to this day I have not been able to find a comfortable combination of settings. The seat in my old BMW fit like a glove. Tesla has much to learn in that regard 4. Come on Tesla, put in some electric sunshade for that amazing glass roof. Here you have to deal with some aftermarket sunshade you have to attach with little cheap plastic hooks. In California or any other super sunny state, that glass roof just fries you in the summer. Not premium at all. Not even close. 5. Rear visibility is non-existent. Period. Get used to only relying on cameras. The blind spot in this car is a mile long. 6. The last UI upgrade made the until then fairly usable screen the opposite of intuitive. So many steps needed to do anything, quite dangerous when driving. Yes, there are voice commands, but only half of the commands you give actually work. 7. The worst attribute: the phone key. Only 50% of the time does the car recognize my phone when I approach the car. Pull out your phone, find the app, open it, go to control screen, unlock the car. A huge pain especially when you have your hands full with shopping bags or in case it actually rains. I know this is supposed to be so advanced, but a regular remote key would be so much better. Sometimes, supposed advancement is actually a step or two back. 8. The performance suspension is way too stiff. I ended up putting 19" wheels on the performance Y to cushion the blow a little bit. Again, a lot to learn for Tesla....
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Customer Service is one of the worst
VG, 08/17/2021
2021 Tesla Model Y Long Range 4dr SUV AWD (electric DD)
42 of 58 people found this review helpful
As long as everything is working you are in good shape, but if you need any customer support, service, roadside assistance, etc., then you are on your own. 3+ Hrs for emergency roadside assistance towing, Next day at least for mobile service, $400+ for a single tire change. Tesla has option to void warranty if anything is done by a non dealer (even tire replacements) so many shops are refusing to do tire replacement. Even vehicle pickup expericence was the worst I had in purchasing a car over last may vehicles. It was over 2 hrs to pickup the vehicle. It is innovative but not a Luxury Vehicle.
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