Used 2022 Tesla Model X Consumer Reviews
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Good Car but Terrible terrible service
I leased Model X 2 month ago and suddenly one day driving back home it started showing sign to take it for service. When I called them they tried to do trouble shoot over the phone but guy could not figure out and asked me to take the car to their service center. My closest service center is Syosset, NY. When next day morning I planned to take the car I tried to call them so they can expect me and have a loaner for me ready. You can't get hold of anyone. It goes into circle press 1 -2-3 and back to zero. They want you to make appointment on the tesla app. I had already made one appointment on tesla app for my blue tooth repair few days ago as it was having echo and they were supposed to send me a mobile repair person to my house. Now the app does not have option to make 2 appointment. To make another you have to cancel the first. After spending an hour trying to get hold of someone in syosset service center I decided to just drive down without appointment. At that point I realized car is dead. It will not turn on. I called the emergency road service they send someone to get my car towed to service center. That place is depressing. There are only two people there who are busy talking to people who come in that's why they don't pick up the phone. I guess Tesla is over confident they won't have problem in their car so why to waste money on service centers. The guy finally took my info and tell me car will be here for few days for diagnostics, we don't have loaner car and will give you uber voucher. They send $300 uber voucher and told me that we will stay in touch with text. I was in shock. I am a Physician go to few different places in a day. I can't uber every where. Is there an option for renal car? NO!! Good Luck! I took my son's car and told him to use uber for his job. After 2 days I get a text form the guy who never even told me his name that car will take some time. It needs replacement of rear drive unit we have to order it I have sent you another Uber Voucher for $500. That was last text I have received from then. Two days alter uber voucher got canceled without any notification. I texted them but there is no response. No further notice what's happening with car. I gave them car on 08/06/20 and today is 08/14/20. Last heard from them was 08/09. No matter how good is the car what we need is a better service. I have always leased cars because we can't afford to wake up and the car is having problem. Sometimes I run to the ER in the night as well. We need a dependable car. I never spent more than an hour in Lexus, BMW, Audi service stations. There was always someone who will talk to you and keep things ready for you before you are there. Do we really have time for this crap?? What if you don't have another car can you take uber to go around, if you can then yes take this expensive car and ride uber. What if I am on a long drive and car is broken? They take forever to fix this non-sense system. This is a terrible buy if you depend on car. This is not a dependable car. Yes! it has nice features, self drive, electric car, good for fun but if it's not dependable car. I would prefer to return this car. I called there sales person and he is going to look into what's happening and get back to me because he is the only person I could get hold off to talk to. Tesla Cars have terrible service!! Stay away from this till they invest in their service. It's hit or miss system. Some have no problem and happy with it. But should we get this car depending on luck? Two of my friends who were excited to get this car after I got are thinking again and I doubt they will buy this car. Even after hearing all this you decided to get one don't forget to pray everyday that car don't give any problem
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Tesla Model x Cheating with offered mileage
My new Tesla model x is not getting more than 350 km with one full charge, Its battery is draining pretty fast, Tesla advertised like around 586km with one full charge, Some time forced to drive without A/C and Music , Need to charge every 300 km Run, They will not respond anything yet about our concern,Still waiting for the reply!! Really disappointed my new purchase...
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- Base 4dr SUVMSRP: $50,93264 mi away
- Plaid 4dr SUVMSRP: $59,99590 mi away
- Plaid 4dr SUVMSRP: $63,98950 mi away
Biggest $ waste on a car in my life
Bought this for my wife. $125K so not a cheap investment. Top to bottom bad Doors inexplicantly close on your head, garage door closes on the car as you drive into garage, Wing doors rub against panels causing paint to chip, cruise control malfunctions and slams brakes on for no reason, auto drive has mistaken thruway overpass shadows as a solid wall causing the breaks to pump at 70 mph and so on and so on and so on. After 20,000 strenuous models, I traded it in and took a bath and bought a new Audi Q7 which is MILES ahead of Tesla in quality and conveniences.
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Too many issues to count!!
Here is my list after 3 months of having the model x (in shop for two weeks, after only having in for three weeks) *Came with two broken wheel well plastic frames *Middle seats malfunctioned and had to be replaced *screen malfunctioned and chip had to be replaced Since we got it back from that service *Seats no longer respond to preset setting for each driver *passenger seatbelt tightens no mater the situation and does not release only keeps getting tighter to the point you are pinned to the seat. *Smart summons has only worked well 2 times *rubber around the window bent and creased *rubber looks unfinished on both front doors *driver side window rolls up and down very slowly and rubs the window on the way up, you can notice on the window we’re it’s rubbing *I have to manually connect my phone each time I get in because it no longer does it automatically even though it’s set to priority phone *Regenerative braking works whenever it wants to, never consistent *paid an extra $10,000 for self driving premium package, Full self driving capability. Every time we have used it it nearly crashed and definitely would if our hands were not on the wheel. It’s doesn’t gradually loose control it’s a jerk reaction. Each time we have tried it it jerked toward the divider on the highway. It speeds up when going to an off ramp for an exit. When highway has turns or curves doesn’t recognize to slow down. *back truck closed on me and doors don’t respond if a child is under it; only in front of it. Additional functionality annoyances. *middle seat do not reclin enough to feel like you are laying back *front console can not fit two coffee cups next to each other. I absolutely do not feel safe in this car. Looking into a refund.
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Don’t buy a Tesla, they LIE
The car is ok, unless you have to drive out of town. The service is more than extremely poor. No one ever knows what is going on, no one ever follows up, and no one ever calls you back. EVER. I had to drive my car from Charleston to Savannah (2.5 hours each way) for service. When I bought the car I was promised it would be picked up by them and brought back. That’s a blatant lie. As if that wasn’t enough, with a full charge, my model X claims that I can drive it 370 miles. I’m getting 245. Another lie. Delivery Process was the worst ever.
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