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Used 2020 Tesla Model S Consumer Reviews

3.9 out of 5 stars
34 reviews

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We have a limited number of reviews for the 2020 Model S, so we've included reviews for other years of the Model S since its last redesign.

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Pros
Cons
2 out of 5 stars

Quality??

truthhurts, 08/06/2021
2020 Tesla Model S Long Range Plus 4dr Sedan AWD (electric DD)
13 of 19 people found this review helpful

Of course I bought it cuz it looks great, and you know the other + things (no gas!). BUT, the ANNOYING sound the center armrests make when constantly squeaking against the seats!? The web browser that works 1% of the time, the programmable garage door opener function that seems to get amnesia.. at this point I haven't reprogrammed it cuz, whats the point, I'm going to have to do it again in a month!! Last week my rear D side window fell down after hearing a loud POP sound, guess it's the regulator? The seat are uncomfortable if your driving for over an hour. The Nav. doesn't automatically orient to "North is up" (shouldn't this be a given?) seems like i have some headlights going out also. Seems to have a lot of issues for a car that has LESS moving parts & less heat issues that a gas vehicle! my trim along the sunroof is falling in, Tesla wanted $400 to fix ( F.U.Tesla!) at this point, I'd NEVER buy another!! I'd checkout what BMW, mercedes, Lexus, Volvo have to offer! #NoLongeraFan

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1 out of 5 stars

Electric short - 1 star

Dan Schaffrin, 07/19/2020
2020 Tesla Model S Performance 4dr Sedan AWD (electric DD)
56 of 93 people found this review helpful

We tested a Tesla model S performance vehicle after we had our Alfa Romeo Stelvio for a year. The Tesla was quicker than our Alfa, and that's all I can say about it. However being a drag racer back in the 70's, I will say that performance would scare the life out of any daily driver. My wife is 5 ft tall, and the seat would not raise high enough for her to test drive it. Very disappointing. It was 91 degrees outside and the a/c never did perform adequately. All we can positively say about the Tesla is it was quiet. The dash is so lack luster, and the 100% information flat screen is too much to deal with when driving the vehicle. We had a hard time trying to find anything we were looking for even sitting in the parked car. Also the passenger door had to be slammed to get it to shut. Tesla does not have any quality control.Reading the complaints online, this has been a problem from the start. Tesla has not addressed, or corrected the fit and finish problems. The ride is hard and noisy when the road is anything but smooth. Tesla guarantees a buyer can return the vehicle within 7 days for a full refund. But they don't tell you that the refund of your money may take months. All people need to do is look at all the complaints online. That is a terrible way to run a business!

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5 out of 5 stars

On our 3rd model S

T. Donavan, 11/20/2020
2020 Tesla Model S Long Range 4dr Sedan AWD w/Prod. End 05/20 (electric DD)
17 of 29 people found this review helpful

We have owned 3 Models S's since 2013 and plan on getting another when they finally refresh the exterior. We have driven the cars on long road trips many times and have put combined over 100k miles without any problems. It is so fast, fun to drive, and has huge interior space. Fits more gear than our Cayenne. It costs about 10$ to go 300miles, and is one of the safest cars you can drive. It could use a better interior but other than that it is the best car ever made. Ignore the 1 star reviews from these morons who have no idea what they are talking about.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Should there be a person to answer questions ....

Sam, 05/13/2019
2019 Tesla Model S P100D 4dr Sedan AWD w/Prod. End 1/19 (electric DD)
58 of 106 people found this review helpful

Tesla offers zero customer support and has designed a dealership where they want no live interaction with their customer. If you have a question, want to schedule service, need a part, be prepared to be shuttled to a web site. I returned the car within the 7 day 1000 mile time period as the gas mileage on the highway was 25% under the 300 miles promised. There is no documentation when you return the car and it is not possible to get someone on the phone to answer a question.

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5 out of 5 stars

Best car I’ve ever driven (and I’m 62!)

GM, 08/16/2020
2019 Tesla Model S Long Range 4dr Sedan AWD (electric DD)
2 of 2 people found this review helpful

I love cars and spent a long time evaluating between high end cars. So glad I chose the long range model S. The Tesla is so fun to drive, Is comfortable, spacious, the infotainment system is intuitive to use, and it gets better each month with new features. And almost no maintenance!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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