Used 2020 Subaru Outback Touring XT 4dr SUV AWD (2.4L 4cyl Turbo CVT) Consumer Reviews
Used Outback for sale
Would be great if it wasn’t for all of the probs
Carole, 01/31/2021
Subaru Outback Touring XT 4dr SUV AWD (2.4L 4cyl Turbo CVT)
4 of 4 people found this review helpful
Less than 12000 km on my 2020 outback and already I have had a faulty battery that left me stranded on my way to work, a radio recall and now my drivers side power window is failing. The vehicle itself is comfortable and has great visibility for me being 5’ tall but all of these problems are making me thankful I leased and can ditch this car in 4 years and try a different brand.
2020 OBTouringXT-Mechanically Good - Software Poor
Scott, Olathe, KS, 03/10/2021
Subaru Outback Touring XT 4dr SUV AWD (2.4L 4cyl Turbo CVT)
4 of 4 people found this review helpful
I've owned an Outback for 10 years and bought this new one in June 2020. Several items to be aware of.... 1. Auto Start-Stop requires you toggle it off each time you start - not persistent setting. 2. Auto Vehicle Hold - same as 1 3. User Profiles only work with Driver Monitoring System on. This is important because I get tired of the system advising me, but when you turn off the DMS, then user profiles aren't recognized and the seats, mirrors, etc. won't be adjusted for the next driver. 4. My experience with the Auto Start Stop feature is that it saves about 1/4 gallon of gas per tank. That translates to about 6 miles of driving. There isn't a high enough return for the wear and tear on the starter system. Thus, the reason #1 is important. I'll add one more soft issue....the Lane Centering when the adaptive cruise control is on is rather annoying when it reminds you every 15 seconds to keep your hands on the wheel. While this is not billed as an autonomous vehicle, it's hard to see a lot of benefit with this limitation. It is well documented that it is not intended to act autonomously and thus just set your expectations accordingly. It may sound like I have nothing but complaints...not true! It's a mechanically great vehicle. But in today's world, having a great vehicle means that the user experience plays a much larger role. I would say our comfort has improved over our previous Outback experience, but our driving satisfaction is not better, and in some cases, worse due to the software choices offered. I am in hopes that Subaru will do like many manufacturers of my other devices and continue to hear from the consumer and improve the users experience with timely software upgrades!
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A driving experience that'll drive you nuts!
Johniege, Edgartown, MA, 07/09/2020
Subaru Outback Touring XT 4dr SUV AWD (2.4L 4cyl Turbo CVT)
15 of 20 people found this review helpful
I believed an all new Suburu Outback would be great both inside and out. And actually, the outside is fine. It looks like an updated Outback. It's the inside, the actual driving experience that will drive you crazy, literally! The touch controls for the ac/heater and related functions are just plain awful. Forget about quick access to simple functions. Then there's the annoying assortment of bright LED lights and buzzers that await you any time the vehicle wonders ever so slightly to the right or left. There are better ways of handling these driving situations with the available technologies that are available to car manufacturers. And then there's the voice command technology. It's just plain awful. It's infuriating! Instead of being an improvement over my 2018 Suburu, this version of the software is worse! How can that be?! And the Boxster engine?! Guys (and gals!), enough already. It's time for an all new, more powerful, quieter Suburu engine!! Don't get me wrong, I love Subarus. I've owned 6 Suburus over the last six years. But I'm seriously thinking of pulling the plug on this version of the Outback and trading it in!
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Excellent all around car!5
ABCanada, 09/10/2020
Subaru Outback Touring XT 4dr SUV AWD (2.4L 4cyl Turbo CVT)
3 of 3 people found this review helpful
We have had our Touring XT for about a month now and we are very pleased! The interior is beautiful and the seats are very comfortable, especially with the seat extender, even though I am 6’5” tall. The turbo engine is smooth, powerful and quiet and we are averaging about 30 mpg so far in mixed driving. The fact that the car runs perfectly on regular grade gas is fantastic! The ride rivals many luxury cars! I see that some people are complaining about the infotainment system. The good news is that the large maps are great to use and the audio system is very good but the Screen fingerprints are awful and having several of the hvac system functions incorporated in sub-menus Is not very safe or user friendly. Despite all the good things, our two pet peeves are the terrible start/stop system that cannot be permanently shut off and the shortage of cabin bins/ storage in the front seats. Our advice, definitely buy the Outback but do find a work around to keep the annoying stop/start system turned off! Don’t Subaru engineers know that boxer engines are not designed for a stop/start engines!
Love my Outback Touring XT except for the display
The Mighty Quinn, Westwood, MA, 07/21/2020
updated 07/25/2022
Subaru Outback Touring XT 4dr SUV AWD (2.4L 4cyl Turbo CVT)
3 of 3 people found this review helpful
many improvements over my 2014. Excellent acceleration. Quiet. Comfortable. Great roof rack system with tie downs. However, the center console display has blacked out a few times. Back to the dealer and they cannot duplicate the fault. Long term issue? Who knows. Just sold it and bought a Rivian R1T truck.
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- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value