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Used 2018 Subaru Outback Consumer Reviews

4.0 out of 5 stars
212 reviews

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2 out of 5 stars

Infotainment disaster; dealership inept

Beach dog, 06/11/2019
updated 06/17/2024
2018 Subaru Outback 3.6R Touring 4dr SUV AWD (3.6L 6cyl CVT)
3 of 3 people found this review helpful

The 2018 Subaru Outback 3.6R Touring offers mediocre electronics and performance for a premium price ($40K). The "infotainment" system and electronic fuel gauge failures (and subsequent dealership run around) aren't worth the multiple dealership visits and aggravation. In addition, any actual mention of these issues at a Subaru dealership earns you a dismissive shoulder shrug and an orange sticker on your bill. The sticker tells you to call customer service to vent, rather than give the car and dealership the unfavorable rating they deserve. Since customer service is astonishingly patronizing in face-to-face interactions, there's really no reason to get this same treatment by phone. And nothing has changed since I originally posted this review. Except that the car battery and electronics are now acting up. That's a lot of aggravation for $40K.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Excellent Value and Quality !!

Rod Macleod, 01/15/2019
updated 07/16/2020
2018 Subaru Outback 3.6R Touring 4dr SUV AWD (3.6L 6cyl CVT)
3 of 3 people found this review helpful

The 2018 Subaru Outback Touring 3.6R is an impressive vehicle to drive. The 3.6 engine has the right amount of power for smooth acceleration and highway cruising, as well as providing nimble performance for city driving. All that with a respectable MPG fuel usage, and "regular" gasoline. The infotainment system is clear and easy to use, for navigation, vehicle information, and radio / CD, etc... I also own a 2000 Subaru Outback Limited, which still looks and runs beautifully. Needless to say, the Subaru All-Wheel-Drive system is incredible, and my almost 20 years of experience with my 2000 Outback Limited convinced me to purchase my new 2018 Outback Touring 3.6R, which is of course the latest generation of Outbacks, and takes the Outback to a level of ride, performance, safety, and technology that is truly a pleasure to own and drive. I am retired now, and won't be putting as many miles on my new Outback as when I was in the world of work. Therefore, I anticipate having this vehicle for the rest of my days. It's the perfect vehicle for both an active family with children, as well as a couple of "empty nest" retirees...

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Love my Suby

Chester Robinson, 12/06/2018
2018 Subaru Outback 3.6R Limited 4dr SUV AWD (3.6L 6cyl CVT)
3 of 3 people found this review helpful

I am a long time Subaru fan and now enjoying driving my 2018 Outback. I love AWD and Subaru is the best - I can definitely tell the difference between FWD and AWD. I feel very secure driving in all road conditions. Usually put snow tires on for the winter as I travel long distances occasionally in inclement weather. Plenty of power from the flat 6 so acceleration overtaking is never a problem. The CVT transmission works well. Gas mileage is not great but that's the tradeoff isn't it. I'm 6' 2" tall and have enough leg room to be comfortable. Driver seat could have more thigh support but is not bad. Lots of cargo space and with the rear seats folded is humungous. The Harmon Kardon sound system is great. No problems with the Head unit as others have (yet). The Eyesight safety system is extremely good and well worth having. I like the touch screen because it's simple and logical to use. My phone connected instantly and is very clear on speaker but still have not solved the issue of transferring the phone directory- a minor work in progress when I think about it. I use the dealer for warranty issues only. Tired of the continual upsell of unnecessary maintenance non issues. So I use a trusted shop and keep good records. Very happy with my choice.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Luv my ruby subaru

Debbie, 03/10/2018
2018 Subaru Outback 2.5i Premium 4dr SUV AWD (2.5L 4cyl CVT)
3 of 3 people found this review helpful

Great car to own. Would like a little more padding in the seats. My 13 year old caravan seats are more comfortable.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
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5 out of 5 stars

Superior Subaru

Mr C, 02/02/2018
2018 Subaru Outback 2.5i Premium 4dr SUV AWD (2.5L 4cyl CVT)
4 of 5 people found this review helpful

Research before you buy. Front seat could be more supportive. Eyesight cant handle very heavy rain especially when passing tractor trailers and buses. The trip computer be bipolar. It occasionally takes you off the highway onto country roads and once told me that a 192 mile trip was over 1 million miles away!!!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Ruby Suby

G. Nance, 06/16/2018
2018 Subaru Outback 3.6R Limited 4dr SUV AWD (3.6L 6cyl CVT)
4 of 5 people found this review helpful

My second Outback - been driving MB and BMW's will never go back - Will always own an Outback - my wife drives an X3 and while it out handles the Outback the overall performance, comfort and tech features are own by the Outback. May own two at some point. LOL Great car, SUV and/or station-wagon .

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

I love this car!

Patricia, 11/01/2017
updated 11/02/2018
2018 Subaru Outback 3.6R Limited 4dr SUV AWD (3.6L 6cyl CVT)
8 of 12 people found this review helpful

This car is perfect for anyone wanting a zippy car with loads of features. Haven't found anything I don't like!

Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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5 out of 5 stars

Love our new Subaru

Bob Swing, 09/01/2017
2018 Subaru Outback 2.5i Limited 4dr SUV AWD (2.5L 4cyl CVT)
5 of 7 people found this review helpful

Get the Limited. Every option you want at a solid price.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Best I have ever owned

Padre Bill, 04/17/2018
updated 10/26/2023
2018 Subaru Outback 2.5i Limited 4dr SUV AWD (2.5L 4cyl CVT)
2 of 2 people found this review helpful

The acceleration is purposely slow so no Jack rabbit starts which is over all good for the car. Fuel mileage is great I am getting 35 city!! 60 hwy The only drawback is the entertainment center picking your music over the mix. But it could be me not use to it yet. The lighting is great and self start is nice. The tire pressure monitoring is a great way to keep your tires lasting! And last the lane assist will keep you in your lane and protects blind spots for you! If ever I had to buy another vehicle it would be a Subaru no doubt! I had two recalls that were to update maps and fuel warning. Both that didn’t really affect me personally or the ability to operate the vehicle. I had the software updates done and my car still runs well! Still a great car and fun to drive!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

nice car

Ike Griner, 09/12/2018
2018 Subaru Outback 3.6R Touring 4dr SUV AWD (3.6L 6cyl CVT)
2 of 2 people found this review helpful

nice ride. good space. Good acceleration. Unable to say result of safety collision and hopefully I will never have to find. Does not tell you in advance front collision.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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