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Used 2016 Ram 2500 Consumer Reviews

3.6 out of 5 stars
35 reviews

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Cons
3 out of 5 stars

Tranny sha and shudder

Chris, 06/06/2017
2016 Ram 2500 Laramie 4dr Crew Cab LB (5.7L 8cyl 6A)
7 of 8 people found this review helpful

This is my 9th Ram since the body style change in 02. A mix of 1500's, 2500's gas and diesel. From day one this truck has had a shudder or shake at start under throttle until it shifts out of first. It is a longbed diesel 2500 crew cab. Dealer one immediately replaced the drive shaft but I don't know if it was both sections or just one (and maybe none). DIdn't fix the issue and how can they give it back to me not realizing it's not fixed? Dealer two, and the one I purched the truck from, could find no repair although admitting it has a shudder. They said another new truck on the lot did the same thing. They blamed it on the long double drive shaft and wasn't anything to worry about. With 7k miles, it continues to shake and shudder at take off espcially obvious under accerlation. The dealer said not to worry because it's covered for 100K. What an ass. These trucks are supposed to good for a bunch more miles thatn 100K. I've spoken to a couple guys that have this issue and they said Ram can't fix it.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

2016 RAM 2500 6.4 HEMI

unsatisfied, 10/20/2016
2016 Ram 2500 Tradesman 4dr Crew Cab 4WD SB (5.7L 8cyl 6A)
17 of 22 people found this review helpful

DO NOT DO IT!!!!!!!!!!!!!!!!!!!!! At 550 miles the transmission failed. I was pulling a trailer weighing around 2500 pounds and a terrible slam sound came from the transmission as it was accelerating. The vehicle and trailer shuttered and awful noises could be heard under the hood and in the floorboard. So I took it to the dealership and they got negative codes. They replaced the shifting solenoid (didn't work) and now its being torn apart like a science experiment at the nut house. RAM customer service is as helpful as Hillary Clintons IT guy. I was told that it is kinda what it is. What? So do yourself a favor and leave these things alone. Tell your friends and family to stay clear. I am making a payment for a truck to sit at a dealership and who knows when this will get resolved.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2016 Ram 2500 for sale near you
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4 out of 5 stars

Were all the reviews written by real owners/

Jim, 08/16/2016
2016 Ram 2500 Tradesman 2dr Regular Cab 4WD LB (5.7L 8cyl 6A)
13 of 17 people found this review helpful

I own a 2016 dodge ram 2500, heavy duty 4x4. 5.7 . uses gas like you would'nt believe , even if you drive like an old lady ! when towing even light loads transmission shifts up and down , cant find a gear it likes. the brakes you have to stand on them to make it stop, dont think you could skid the tires if you had to. Looks good and will haul any thing you can load on it without any problems. I"ve owned plenty of Dodge trucks, non of them have been really good on gas. Changing to a power chip for better all around performance requires premium fuel, why waste the money. I can"t wait to get rid of it!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

MAJOR Transmission issues A6 66RFE!!

BK, 07/11/2017
updated 07/11/2018
2016 Ram 2500 SLT 4dr Mega Cab SB (5.7L 8cyl 6A)
13 of 17 people found this review helpful

MAJOR Dodge, Chrysler TRANSMISSION RECALL. If you own a JEEP, RAM pick up, or any other CHRYSLER/DODGE vehicle with an A6 66RFE transmission, your vehicle has been RECALLED. My 2016 Dodge Ram 2500 HEMI 6.4L (gas) truck has been in the shop several times in the past 12 months mostly because of MAJOR TRANSMISSION ISSUES and an entire list of other issues. My transmission locked up in fourth gear while I was driving down the road at 60 mph and I was almost killed as a result. Check to see if you have the A6 66RFE transmission in your vehicle and call your dealership immediately! The truck continued to have issues and was in the shop constantly, so I did a trade back and bought a Dodge 3500 Diesel with an AISEN transmission.

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

2017 Power Wagon Worst Vehicle I have ever owned.

Justin Embrey, 05/23/2018
2016 Ram 2500 Laramie Power Wagon 4dr Crew Cab 4WD SB (6.4L 8cyl 6A)
8 of 10 people found this review helpful

As most shoppers would be when I bought this truck I was very happy with the way it looked and drove when it was brand new. Soon after buying the truck i began having issue with the Electronic throttle control (Less than 5000 miles). It went to the dealership 3 times over about 3 months and still occasionally says it needs to be serviced. There has been 3 recalls on it to date one of which the parts are not currently available to repair it. The paint chips off of the truck with the slightest sign of something rubbing up against it besides a cotton cloth. The hood and body has rust all over it in various spots from small rocks and even was chipped once by my hand hitting the tailgate. I was asked if I bought the paint protection plan for the vehicle and I asked them if they were kidding me, they clearly were not. Dodge knows they are doing less than a good job on the paint and overall dependability of these trucks. On to the next item, During the winter of 2017, the driver side window decided that it was going to break and no longer roll up or down. It went to the dealership yet again, They fixed the little tiny plastic part that had broken but ever since the window makes a grinding noise when going up or down and they said they can not find the issue. The latest issue that happened today 5/23/2018 is going down the interstate at 65 mph it decided to slam itself into 4 wheel drive and downshifted into 3rd gear. The truck jerked like I had slammed on the brakes and then would not shift past 4th gear regardless of the speed. When I stopped at the next red light the truck did not want to go as it was stuck in fourth gear and in limp mode according to the dealership. I have been a Ram owner for over 13 years and I can say that this experience has completely ruined my high regard for Dodge primarily for their lack of interest in resolving the issue. I have now started the process of making a lemon law claim on this vehicle as it has been into the dealership for repair almost 10 times in barely over a year. I will never buy another Ram truck for anything.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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