Used 2016 Nissan Murano Consumer Reviews
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A 60k car for 40k
I'm a 29 y/o male roughly 6'3" and 275 pounds. I was driving a Infiniti 35 before this car. I was looking for something a little bit more roomy, sporty looking and capable of holding my friends of similar stature. I saw the Murano and immediately loved the look of it. I know it's a bold design but it's flawless in my eyes. Its sporty, the interior is great (I have the arctic blue exterior with black leather interior) and I LOVE IT! I would caution anyone with kids not to get the S or SV as it's cloth and don't get the cashmere because it is too light in color. I couldn't believe for the price I am paying the quality of the vehicle that I'm driving. I believe that the car is comparable to a Infiniti Q70 which I was looking into but was way too expensive for me. It has a lot of the same qualities just not the big budget name. The car handles smoothly at all speeds (I've gone 75 in it so far). Fuel efficeny has got me going 450 miles per tank. The viewing angles are great and the blind spot monitoring, 360 degree cameras, are very helpful as well. I believe that I am riding in style with this SUV with a lot of curb appeal. The cons of the SUV are few and far between but the USB'S aren't fast charging so that is unfortunate. The Nissan Connect doesn't allow any other apps except for Google Search so no Pandora, no I <3 Radio or others. (I hope they release an update for this). Also I don't like that I have to hit the lock button before the auto start on my remote. (I wake up at 4:30am for work and hate that it beeps and may wake the neighbors. (Again a small flaw but I'm considerate). Again the car is fantastic and I'm very happy with it. There are multiple tools to learn about the SUV. Overall I'd give it a 4.7-4.8 rating out of 5. I hope if your serious that this review is worth your while. The pros definitly outway the cons.
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Luxury for Less
We owned a 2016 Acura RDX. After 3 months, we traded it for a Murano Platinum SUV. We found a dealer willing to give us an even trade. It was a good move. The Murano has been designed with the user in mind; not necessarily for the computer geeks or engineers really into auto design. The Murano has a navigation system that is reliable, easy to use, and provides useful information because of the way it is combined with Sirius/XM. It provides real time traffic issues. It shows the weather in our current area or where we are going as a destination. It lists stocks that we have entered and wish to follow. Entering a waypoint on a trip is a cinch. The sound system is excellent. It has a number of speakers that delivers great sound from our SiriusXM radio or a CD or the HD FM stations available. There are various options in the dashboard display. A driver can find just about any display he or she finds useful. I prefer the one that shows the next turn in our trip and also displays the radio station current being used with the SiriusXM system. When the navigation system is not being used, I like the compass displaying the direction heading. The transmission is very smooth and acceleration is good. It isn't a race car but passing is easy and we can get extra power when needed. It also uses regular gas. The CVT transmission is much better than some other luxury brands. I cannot feel the car shifting as we accelerate. I have had some back issues. A primary reason for buying the Murano is the comfort of the front seats. They are very comfortable. It is a pleasure driving this car. It is a luxury vehicle for a few thousand less than others (such as our Acura) with easy to use features and superior comfort. No back pain with the seats in this car. Service has been good at the Nissan dealers we have used. I use synthetic oil and can drive 7500 miles or more between oil changes. The heating/ cooling system is easy to use and works well. No problem with this car at all. There is one thing I would change: there is a bend in the hood of the car that displays a piece of metal right in front of the window. We have a white car. The sunlight that reflects off of this metal is blinding. I will consider going to a body shop to add a different color and finish to this piece of metal that is uncomfortable because of the blinding sunlight. The car is comfortable, easy to drive, handling is excellent, the sound system is exceptional and reliability is superb. This is a great car. Nissan offering a Murano that is better than many other luxury cars at a cheaper price.
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- Platinum 4dr SUVMSRP: $15,911155 mi away
- SV 4dr SUVMSRP: $10,750107 mi away
- Platinum 4dr SUVMSRP: $9,995224 mi away
Luxury Features Without the Cost or Cachet
We purchased a 2016 Acura RDX. Within three months we traded in the Acura for a 2016 Murano. We sold a 2012 Murano to move up to a luxury SUV with the RDX model. With less than 8000 miles on the Acura in the first several months, we traded the Acura on a 2016 Murano. Despite the higher cost, the Acura did not come up to the features, comfort or performance of the new Murano. We traded the Acura with less than 8000 miles for $1.00 for a 2016 Murano Platinum model. The Murano is a good road car. It handles well. The technology of displaying an orange light is useful when there is a car passing or another car stays in the adjoining lane hidden from view due to a blind spot of our mirror. While the appears to be fairly heavy, and can be slow when leaving a stop light, there is good pick up when passing. The transmission handles the quick acceleration without any problem. The engine is smooth and quiet. The speed control took some adjustment but is a good feature. I like being able to set the speed for traveling. When getting close to another car in front of us, the deceleration is smooth and almost not noticeable. I have also experienced someone in front stopping quickly and unexpectedly. The Murano will slow as fast as necessary to avoid an accident. Our first trip was a 10 hour drive. The seats in the Murano are the most comfortable of any car we have owned—most of which were luxury brands. The lumbar support is excellent and the seat surrounds the body to keep the driver comfortable throughout a long trip. Acceleration is excellent, layout of the dashboard is easy to read. Mileage on the trip was 28.6 with most driving on interstate highways and using regular gas. The CVT transmission is smooth and puts the operation of some luxury models to shame. There is a good sound system that works well with the radio and also with compact disks. The navigation system on the Murano is fairly intuitive. On the interstate, the rest areas are tracked along with exits. The map shows a 3D view, 2D view with various options for showing the map view. Entering a new destination is quick and easy. The voice command system works well but, as usual, knowing the right phrases to use to accomplish new commands takes awhile. In fact, I gave up using voice command generally and just enter the commands using the touch screen. It also took awhile to learn how to enter a way point along the way. The search feature for locating nearby restaurants does not work as well as it should in locating restaurants in a nearby location. I have found the smart phone is more useful and often use it to provide directions to a stopping point rather than using the Nissan navigation system. The climate control system works very well. I like having a heated or ventilated seat. The heated steering wheel also feels great on a cold day. The back seats are easy to put up or down. This gives us a considerable amount of storage space on a long trip. The back seats also have a heating control and some passengers appreciate this feature. Our main complaint: The NissanConnect features do not work with an IPhone. The system is useless. Presumably, it works well with an android phone. The Nissan support line recommended only using an Apple cord to connect with the phone and the USB port. That seems unnecessary but even with the more expensive Apple cord, the NissanConnect system would not operate most of the programs. As it turns out, I do not want to check Facebook while driving anyway and do not use Google Search using the Nissan system. If it does anything else with an iPhone, I am not aware of it. We just ignored the system after getting used to the Murano and have never gone back to it. One other item that is distracting. There is a curve on the hood of the car that is just below the windshield. This curved metal catches the sun at times and is blinding. I have asked a dealer about putting matte decal on this curvature to eliminate the blinding light that can appear depending on the direction of the sun. So far, I have not received a favorable response on adding this adjustment. This is our second Murano. The technology has improved over the 2012 model we owned, the gas mileage is improved, and the seats are more comfortable. The first Murano went 90,000 without any problems. So far, the 2016 is even better. On my wish list, I wish that the bluetooth system would allow connecting more than one cell phone at a time. The system loves to connect to my wife's smartphone. That is not a phone that receives many phone calls. When the car is stopped, I have to reconnect my phone if my wife had been driving the car recently. Being able to connect both phones would be a big help. Another wish: I have used several dealers for routine maintenance or for a recall. The dealers do not have an interconnected computer system. It would be more convenient if all Nissan dealers used the same database.
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Suprono Murano
SV model AWD. This car is super comfy. Front seats are so comfortable I drove 8 hrs with no problem. Back seats recline. Just had 30 inches of snow and no problem getting around. Wife loves the remote start. High beams are very impressive you can see far down the road. I get alot of compliments on how sleek and good looking it is. I was test driving a Rav 4 but for $2000 more I went with the Murano and I am so glad I did.
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Murano Platinum vs Mazda CX-9 touring 4 year updat
I traded in the car about 3 years ago. Too bad I really love it but the electronic infotainment system had glitches and I was quoted about $3K to replace it. The biggest problem with Nissan are the dealers. I have 3 in my area and they all stink. Crooks, the lot of them.
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Its a 2016, not 2019. Stunning style and comfort.
Swapped a new Toyota Rav4 LTD for new 2016 Murano Ltd. Creme interior. Simply stunning. Most comfortable seats, ever. So impressed, bought another one for myself. 23 mpg city 28-34 hwy. Tons of room with back seats down which are manual release, electric retract. SUV just so comfortable it's amazing. Far better than our previous Mercedes ML350. If there were 6 stars, we'd award it. Get the light interior. Always lifts the spirit.
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2016 Nissan Murano Brake Failure after a month
Just purchased my 2016 Murano on September 2016. Had the car for about a month and 800 miles. Yesterday morning the brakes failed as my wife was pulling out of our driveway. Nearly backed into a light pole and crashed into our neighbors car. She had to place the car into drive while it was still backing up, then had to place the car into neutral when it started going forward. Brake pedal did not respond and was near the floor. Contacted Nissan consumer affairs about the issue and had the car towed to my dealer. Nissan consumer affair advised me that there wasn't any brake related recalls for my car. A quick internet search proved that to be incorrect. Nissan, not wise to lie to your customers. Luckily this happened near our driveway in a residential neighborhood, with no kids in the car because I dropped the kids off at school in my car this morning. Had this been at a busy intersection, thing could have turned out really bad. Any Nissan executives reading this post, take a moment and think, what if this was your family in your product. Get the issue resolved before it claims innocent lives. Feel free to reach out to me. Find my contact information on the Nissan Consumer Affairs case #24317348. I will be posting my story on every Nissan forum and consumer complaint site I can think of.
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2016 Mo Mo
If you're looking for a mid size suv or crossover and don't at least test out the Murano, you would be foolish. We can afford luxury brands, however went ahead and purchased a Nissan. This car is an Infiniti in disguise. First we looked at the Audi Q5 and BMW X3, both we liked, great handling and quality but 10g more and premium gas. We then looked at the Lexus RX which we almost bought at $60,000. The NX is cheaper but to cramped inside. Off to Acura, RDX was to small and we had no need for 3 row seating, so didn't really consider the MDX. We also really liked the new Mercedes GLC but at 60g fully loaded was just to much and I couldn't adjust to that screen plastered on the dashboard like an after thought. My wife saw a new Murano at her work and we decided to go test drive one. Let me tell you, this car has plenty of quick acceleration. I like that it still has a V6 when everyone else is going to 4 cylinder turbos that need premium gas. Out of all the cars we test drove, the Murano was definitely the most comfortable. Sure it doesn't handle like a German car but it rides very smooth and the seats are awesome. I actually love the CVT transmission, it will surprise you and shifts gears (without gears) very well. This car has every option compared to a 50,000 or more crossover/suv. Its not to big but definitely bigger then the NX, RAV4 and Santa Fe. I'm not a fan of the Nissan Connect, but Spotify and Pandora work great. Navigation is very well done and the all around view cameras are awesome. My android phone works flawlessly with the system and text display. I hear Apple though, not as well and needs to be plugged into the usb port to use the apps. However my wife's IPhone works great with Bluetooth for music and hands free phone but not for the apps. We definitely wanted a crossover that had remote smart phone starting but the key fob remote start surprised me on how well it works through buildings and up to almost a football field away line of site. I do wish it had Apple car play or Android auto, but overall were very satisfied. The Murano will surprise you on what you get for 40,000 loaded out the door. Seriously if you're shopping for a crossover or suv, at least take a look at the Murano, Nissan really surprised us.
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Very impressed. A real luxury suv.
Just leased about 2 weeks ago, but I have to say that I am real happy with my decision. I got the SL with the technology package and I'm impressed with all the upgrades included in the suv that are included for less than $40k. You'll feel like you are driving a luxury car when riding this one. I'm coming from a lease of the Ford Edge and I felt that it was a big upgrade, thinking mostly of all the features that are included in the Murano. The ride is just as smooth as the Edge, even though not as fast acceleration and a bit less cargo room, but nevertheless, the trade off is worthwhile. If you are looking for cross overs without the need for a 3rd row, I'd recommend to at least take a look at the Murano.
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Love this car
This is our 2nd new Murano. We had a used one prior and it had over 170,000 miles before we decided to sell it. We traded it in for a 2015 SL front wheel drive with all the extras. We loved it, but unfortunately my wife had someone make a left turn directly in front of her, in a Ford Expedition, causing major damage. Our new loved car was totaled. Luckily the Murano had an over abundant amount of airbags, which covered my wife all around the vehicle, all the way back to the side rear windows. As well as an airbag covering her feet and legs, amazing. Our insurance did it's job but we had to locate another vehicle. Well we loved our 15 Murano so well, we started looking at the 2016 Murano. We located and then purchased a 2016 Murano. The Premium model had AWD, and many new added features. And you know it, we got it at a better price than we paid for the 2015. It is a very safe vehicle and rides as nice as any luxury car we've owned. We are very happy with our choice. *****
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murano musings
We've only had it a month so I can't comment on reliability, but other reviews seem to have been spot on. Very comfortable, enough power, decent mpg and nice to look at. They seemed to have gotten the CVT figured out, it's not offensive, which is high praise because until this one I've had no use for them. If you tow things, go mudding or want a sports car in SUV clothing this isn't it. If you're an empty nester and need to haul your stuff around on trips this is as good as it gets. Let me mention again - this car is really comfortable. The computer interface is well done, it's intuitive and easy to use. The interior materials are very nice and the layout is spacious. I really like the motor, it's got plenty of power and uses regular gas. I don't have much use for twin turbo 4's that need premium which are what the majority of its competitors are doing. All in all we're very happy with this car, if you need an SUV and want a comfort cruiser this is definitely worth a look. Well its been 2 years and everything I mentioned previously is still true. No problems, good gas mileage and you can spend all day driving it ant you won't be beat up when you're done. Really an outstanding traveling car. We're now a little over 3 years in and still no problems with this car. Get 30+ mpg at 75 mph on trips and just really comfortable to drive long distances. One thing I've come to appreciate are their outside cameras, they do an overhead view that's really helpful.
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Great 2 Row SUV
Pros: S version finally is not lacking on options and standard features. I have NAV option and it's great for the money. S w/ NAV is about $1200 or so cheaper than SV. Great ride; super comfy seats; great electronics and easy to use; lots of space for passengers; good gas mileage: 18 city, 26 HWY real world - 1500 miles so far Cons: Blind spot is an issue but not as bad as it seems; gas mileage in city is not close to sticker; towing figures are laughable... you could easily tow 3500 lbs as it's the same engine and trans as the Pathfinder. I towed a 18ft ski boat easily with my old 2003 Murano. the only issue with towing is the hitch sits really low which is probably one of the reasons why it's not recommended. I recently towed a jet ski 550 miles each way and on mostly flat surfaces with little wind got 23 mpg at 74mph average. On a recent 100 mile trip gas mileage climbed to 26mpg at 80 mph. Overall this SUV is fantastic for the price. Nissan discounts these so dramatically that it's by far the best SUV for the money.
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happy with my choice
Edmunds doesnt like Murrano but I do, great car for the money, go sit in one and drive it before you decide on another SUV.
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Best Looking Murano Platinum I have ever seen!
I traded in a 2013 Nissan Pathfinder with only 20,000 miles on it for this vehicle. I just love it. It is beautiful, has all the bells and whistles, and I am very pleased with it. This is my third Murano, and the one I love the best. It will brake for me, let me know what is in my blind spot, and let me know if I cross the line and am partly in another lane. It has all-around cameras, and everything I would want in a vehicle. I think I will hold on this one for a while. After having this vehicle for 8 months, I am still in love with it. Except for the gas mileage, it has everything I want in a vehicle. If Nissan would improve the gas mileage, I would get another one asap!
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Having Lots of Fun
So far its been pretty perfect. Our other vehicle is feeling lonesome as we tend to drive the Murano for most non-cargo trips. Vehicle takes a little time to get used too - especially when parking, but that may be because we are used to a larger, higher-standing SUV; once you figure out when/where how to maneuver everything is good. Safety features - included blind-spot detection, all-around camera views are great, but our favorite so far is the distance-sensing cruise control as it lets us pay more attention to the crazy vehicles than to the speedometer. Cargo area is pretty good for most standard things - shopping for groceries for example, and rear seats can be easily lowered (and stood up) when necessary. No that it really matters, but this car has the largest glove compartment we have ever seen and we sometimes have to really look to find an object we have placed in their.
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My Land Yacht :)
This is my 4th Murano and each one is an improvement over the last one and I am extremely pleased with this. The 2016 replaced my 2014 which I loved and intended to keep for a long time but when an out of state driver plowed into me it totaled it but I was fine inside so I am very happy with it's "crash response" . I promptly went out and purchased the 2016 and have been very happy with it....so comfortable, plenty of space for cargo and friends-- can not recommend this vehicle enough...I also have a GLK350 which is nice but this has more space and honestly more "gadgets which I love and you can not beat the value. I am so pleased with the Murano I gave my son the Mercedes both are excellent cars but for me I prefer the Murano
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Finally Happy A Year Late
I was shopping a car for myself a year ago and accidently came across Murano which was even on my radar screen before that day. I was so attracted by the comfort and finish of the interior / seats that I made a kind of rush decision and bought Murano instead. The car has run smooth for 18,000 miles and comfortable like piloting a spaceship, but for a year, I have had a kind of regret for my rush decision not my original plan. I am shopping a car for wife now and test drove a BMW 535 xDrive (my wife's choice). I was so surprised when I set in the BMW. The sale person saw the surprise on my face and mistaken that I was awed by BMW. I was actually stunned by how primitive and noise its interior feels and how cumbersome its controls ( not touch screen??). If this is what BMW can offer, I am very happy with my Murano now, Finally, A year later.
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I love Muranos
This is my second Murano. They are extremely comfortable and I would include it as a luxury vehicle. Getting in and out is so easy if you have a bad back such as I do, and I love the captain bucket chairs! The Bluetooth is much improved since my 2009 LE. It is much more comfortable than the Lexus. There are really only a couple of improvements that I would suggest. The safety warning signals could be a little louder and the around town gas mileage is not very good but great on the highway. I would not consider any other SUV in this price range as it is superior to all others. Just a couple of other cons cons. One is that there are a couple of blind spots in the vehicle. Because of the beautiful styling the view looking to the passenger side can be obstructed so you have to get used to that. The other obstructed view is out the rear window. I took the headrests out of my back seats to help with this. When you do your test drive you should make sure you can handle that. Also, the sound controls on the steering wheel are hard to use while driving but the dials are so conveniently placed that I wouldn't worry about that. It should also be noted that text messaging only supports android phones and is not compatible with an iphone thus I only gave technology 4 stars. The heater also takes a long time to heat up.
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Luxury without the luxury nameplate
We were planning to get a compact SUV and looking at the Toyota RAV 4, Mazda CX5 and Honda CRV. My wife has a bad back, so we put a premium on her comfort. We went to an auto mall with all 3 dealerships and she sat in all 3 cars and deemed the CRV the most comfortable. They all drove well. As we were leaving, we decided to stop at the Nissan dealer as we had heard about the zero gravity seats in the Murano. She sat in one and the decision was made. The pros were seat comfort, more interior room, better color choices and combinations, luxurious interior that rivals the luxury brands and nice exterior styling. The cons were about $8K more expensive, lower gas mileage, little extra cargo room over the CRV considering how much bigger the vehicle is, leg room could be a bit longer.
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I wanted to love it... but
My husband and I bough a brand new 2016 Nissan Murano hybrid PLATINUM edition with every single bell and whistle they offered on 1-31-2016. About a week after owning the vehicle I was driving and started to smell a burning smell. Soon after there was a loud electronic warning noise that was constant but there were no warnings anywhere on the screens as to what it might have been. I pulled over and turned the car off and then back on and it didn't return. When I took it in the dealership they tried to recreate the issue for three days but couldn't, so I had to leave without any answers. The next week my husbands commuter car wouldn't turn on so he had to jump start his car. I then had to take it in again because my husband was able to get the hood latched but it wouldn't close all the way. Luckily they were able to fix that problem. Here I am 2 1/2 month down the road (still under 1000 miles) and today I had the same constant electric warning noise and burning smell with once again, no warning signs to what it could even be. Luckily it happened twice today and my husband remembered to take a video of it so I will be able to show the dealership so they don't thing I am crazy. (Last time they tried to ask me if it could have been the eco hybrid mode shifting. They treated me like I was making things up. I am a woman and I don't know that much about cars but that sound and smell is not normal and anyone that would experience that would know that. Plus, my husband was with me two of the three times it happened and he is VERY knowledgeable with cars and has no idea what it could be.) On top of that, it says I'm supposed to get an average of 28mpg city and half of my miles have been on the freeway yet my average MPG is always around 17 MPG. I'm by no means the most fuel efficient driver ever, however, I also don't slam on the gas or speed around. I have a newborn with me 98% of the time so I'm a very cautious driver. What is the point of paying more for a hybrid if it doesn't actually give you better gas mileage. I paid top dollar for a fully loaded vehicle so I could feel safe with my family in this car and so far it's UNFORTUNATELY been nothing but a headache. I love everything else about it. It's comfortable, the tech package is fantastic and it looks amazing. However, thise issues are some HUGE deal breakers. We normally purchase from Infiniti and now in regretting using their sister company. The service and the vehicle has been so much less than what we are used to and expect. I normally don't write reviews unless I have a superior experience or a horrible experience. People need to know about these issues. Especially because this is such a new car that there really isn't anything online about it. I'm really hoping that I'm the only one. Other than that, the car is beautiful and comfortable. I'm hopeful that they can figure out what is wrong because I want to love this car.
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I'VE BEEN WAITING FOR THIS VEHICLE ALL MY LIFE
HAVE OWNED HONDA'S FOR 30 YEARS. I have driven Nissans such as the Altima and Maxima and was always very impressed with the pickup, the way the cars handled, the interiors, the finishes and the beauty of the cars. Well, It was time to by a new vehicle after owning my last Honda for 18 years (and will NEVER buy a Honda again when the perfectly maintained car blew its engine at 92K miles and Honda would do nothing, except loose a customer FOREVER) and then I saw the resigned Murano. This car sent be right over the top. I am not a car nut but then I saw this and it was instant love. The test drive was perfect. great on the street, terrific pickup with no lag, smooth as silk cornering ability plus the sexiest of both interiors AND exteriors. People have been stopping my and asking what car is that. I scream 'Its the new Nissan Murano and you have to buy one." It is so luxurious on the inside pickups like a dream and corners on rails, so you can make it whatever you want, a Sport SUV or one that fits your driving style. Personally pickup without lag is extremely important to me as are making smooth turns with a hard turn of the steering wheel. This vehicle delivers on both and so much more. Hey this LA where you are driving next to cars out there for 100K to 2M and this car with its 20 inch rims and flashy new design still have people looking so the redesign is also beautiful. The one criticism I don't understand it cargo space. Mine has a ton when my rear seats are down. I recently put in enough planning material for a 40' hedge so I am not sure what the critics are talking about. When the seat are up, there is still plenty of room for all the sporting gear, groceries, etc. This car is a winner. It is a 5/5 and worth every penny. It is the best car I have ever owned and one of the best cars I have ever driven in.
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Comfy Roadtrip Car, Poorly Executed
UPDATE: We sold the Murano having owned it for eight years, five months. In that time it never actually stranded us but never inspired confidence in its build quality or durability, either. Its mission was always a mix of urban errands, airport runs, car-camping weekends, and long cross-country tours across the Midwest. The main pro was comfort. We drove the Murano cross country, up to 700 miles in a day, and were delighted with the Zero Gravity seats, driving position, cockpit utility, and cruising road manners. Not an iota of highway fatigue. The Murano is best suited for long-distance work, where the big V6 returns 27 to 29 mpg at 70 or 75 mph. The vehicle's flaws: with the rear seat up, the rear cargo area is puny for an SUV this size. (Though the Murano gets a point for offering up a fully flat, six-foot-plus, sleepable space with the rear seat down: great for car camping.) Sloppy fit and finish and cheap switchwork on the inside -- some switches and levers borrowed from the Versa Note. The electronics went kablooey now and then: the nav system wouldn't engage, the center console stack has locked up (radio couldn't be turned off until I turned the whole car off, etc.), and the collision avoidance system quit working in bad winter weather as snow or ice accrues in the front-bumper cubbyhole where the sensor lives. (Outside of Bluetooth, digital interoperability is poor; the Nissan Connect smartphone app never did anything, and connecting with phones to play music was a huge chore.) The lightweight doors felt flimsy and slammed with a tinny clink. City MPG was ridiculous, often a reported 8.0 or 9.0; a Greyhound bus is more efficient. Side and rear visibility are terrible -- the blind-spot warning system is a necessity if you ask me, not a luxury. We acted on our intention to sell the car before its CVT transmission, legendarily terrible, was apt to go south, statistically speaking. Little about long-term ownership inspires faith in Nissan quality or durability, including the fact that the 2024 Murano is virtually identical to our 2015 model. Clearly the company does not have the resources to perform even minimal updates on a now-ancient model (that they ask close to $50k for a loaded Platinum version of!). For only a few thousand more we replaced our Murano with a 2025 Lexus NX350, which is on a different planet in terns of quality and reliability. We don't regret our Murano ownership experience, for the most part, but would not buy another.
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waited for years, now I have the one I wanted
The ride is great, it has all that a luxury SUV should have. The only thing I found was a blind spot, if I didn't have the tech warnings, it would be dangerous. The only other frustration is the blue tooth connectivity is inconsistent so hands free driving is difficult.
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This isn't your moms murano anymore
I gotta say I LOVE this car!!!It is miles about the previous generation murano,if you didn't see the Nissan emblem you would think you where driving and sitting in an Infiniti!!!!Great,smooth,powerful ride.This truck rides like a caddy!I would gladly recommend this whip to anyone and they are still trying to get rid of the 2015 jeftovers,no new stuff for 2017 so go for a new leftover murano tones of rebates and great deals.My mom and I both just bought leftover muranis,I got 7 grand off window stickee,my mom got 10 grand off.
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Love my Murano!!
I was in between getting a Jeep Grand Cherokee Limited, which I previously had, or the Murano SV. Suffice it to say that I am so happy I went with the Murano!!! This is one of the most luxurious automobile I have ever owned. The way it handles the road is outstanding, not to mention the sleek exterior. The interior is so comfortable & roomy. The drivers seat cradles your body in a way that is so comfortable & with the lumbar setting it's like a dream. The updated electronics with the Navigation System, Bluetooth, Bose system, Instrument panel, etc. is all so high tech. I'm still learning how to work it all & discover something new each day. By far this is one of the best automobiles I have ever owned. I highly recommend the Murrano SV!
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went from an RX350
I have owned 2 Nissan Murano's in the past I wanted to get another one, at that time the new style wasn't out and I couldn't wait so I opted for the competition. With less than 4 months left on my lease i made the decision, I went back to the Murano and couldn't be happier. Do not I repeat do underestimate this SUV. You need to drive it just like I did, Nissan did an excellent job and went to the max to Redefine.
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A Nifty Nissan
To start let me post this caveat: This is my 4th Murano SL AWD. I put over 20,000 miles a year in it and I generally trade it in at the 60K mark. In short, I love this SUV. I tried to change it up and looked at the BMW, Volvo, Lincoln, Acura and Lexus, each one more expensive, yet, none could compare. Roomiest back seat in the class. Great acceleration, even better reliability and for an SUV a smooth comfortable ride. On the negative side I find the headlights could be brighter and on my first Murano the lights had a 3 way position switch (low, medium, high) you could utilize. This was a great feature when driving on dark, winding back roads. It negated the need to use your high beams and the accompanying glare that high beams brings. They should bring this back. I also find the NAV system can be a bit unwieldy and the POI feature is a waste.
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SUPER CROSSOVER
Well you are looking for comfort and styling this is it. Passing gear is perfect and quick when getting on the interstate. Very very quite inside. When you roll the windows up you feel you are in your own little world. The interior looks space age. The out side looks futuristic and some people says it looks too busy, But why did the new lexus suv almost copy it in 2017. Not to bad. The brakes are good and the nissan murano is very good at cornering. You will not be disappointed.
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Sweet Silver Murano
Edmunds Price Promise is the way to go removes haggling quite a bit but some negotiating still for dealer add-on's. The visibility to judge the front corners of the vehicle is poor due to the styling humps in the front hood. Love everything else about the Murano styling is great and feels like it will remain relevant for years! This has to be one of the best value for what you get in a mid size SUV bar none.
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Transmission went
Car gives smooth ride and fairly quiet. Found out hard way that they are known for transmission issues. $8000 fix.
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3 years later still love this car
I still LOVE This Truck and it has been super reliable HOWEVER Nissan of Yorktownheights is a complete NIGHTMARE to deal with for service and they have NO idea how to fix Nissans!!I had to pay 1800.00 to a local shop to fix my car because Nissan had it 4 times 2 weeks each time and could still not figure out why the suspension was making noise then gave it back to me saying it was fixed and it was still making noise!!I will NEVER buy another Nissan because of them.
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Likely my last Nissan
While the Murano is a good, basic SUV, likely my last Nissan. Both of my Murano's, this one included, had to have the transmission replaced. While done under warranty, never seemed to work as it did previously. Had multiple fit and finish issues Nissan refused to work with me on. An example was the tires that needed to be replaced at 12,000 miles. Also had several small plastic interior trim pieces break over first 18 months. Replaced by Nisson but annoying. Local dealership referred me to corporate who kept saying the issue was created by how I maintained the car. I checked the tire pressure each week so not the problem's cause. While 4 of my past 5 vehicles have been Nissans, this was likely my last. Too many better options out there.
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Lazy doesn't pay
Only had the car about 5 weeks and the only complaint so far is that after you have dropped the rear seats for cargo or dog space, they return by motors. The problem is that the headrest will not permit them to come back up without moving the front seat backs or the whole front seat. I called the dealer and they said it was just the way it was manufactured and we could remove the rear headrest. Not. They are hard to straighten manually (I assume because of the motors).
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Good SUV, but not perfect
Comfortable, fun to drive and good technology. It’s a shame you can’t upgrade the sound system with a software update now that they have Apple/Samsung functions in the new model. The only issues I have had is first that the fuel economy for the hybrid model isn’t as good as I expected and second that I have had issues with the rear power hatch. The hatch issue is a known problem for this model and there isn’t an easy way to override the system for manual use without climbing into the trunk and manually releasing the latch every time you need to open it. Poorly designed, but luckily I was able to have mine repaired under the manufacturers warranty. It is likely to fail again however as noted by others who have had the auto hatch fail multiple times (if not covered, the repair was going to cost over $1100).
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Smooth Operator
I have had my Murano less than a week and I applaud NIssan for a well put together vehicle!! I am enjoying every driving opportunity! This stylish SUV handles very well! In addition, the Boise sound system is positioned well to produces a high quality sound! I think you will be impress with the 2016 Murano!
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2016 Murano platinum
I have owned Murano's since 2007, which was my favorite. The new platinum is beautiful. The interior is luxurious much like the Infiniti with all the bells and whistles. My negatives are, the engine is much louder, and the back seat leg room is much smaller. Having the larger wheel makes for a harder ride. I still love the car.
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Been Driving now 7 Months. i"d Give 8 Out of 10
i have been Driving Nissan Murano2016 for over 7months now. Over all is Great, One thing i found Lately is that During Heating, the AC(Heat Air) Air Diffuse only on Right side of Driver, i Feel Cold on my Left Leg when i,m Driving, when i checked it, the Air Diffuse only on left side,nothing on right side,thats why i was Feeling Cold,i will Get some Plastic Flex Pipe and Extend it towards Left Leg. This is Something i didnt like about it, other than this all is Great on this SUV.Love it.
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Best suv I have ever owned!
This suv looks so stylish and drives like a dream. My husband I recently took a 6 hour trip. I drove the entire way (my suv). Usually I ach when getting out of a auto on that long of a trip. This time I felt great!
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So far,! so good
We just purchased our Murano Hybrid one month ago, and no problems at all. We went with this car because we found it brand new with only minimal miles for more than half off the MSRP plus it was two years old when we bought it, but never owned. reviews I've seen are Amazing but only been able too find a few, probably because the hybrid model is very rare! We needed something good for our family of four that was a good size and good on gas, and most importantly comfortable because I just had back surgery. The seats were designed by NASA, and are very comfortable, the kids haven't even been able to ride in the back seat for more than 30 min. And out like a light. the breaks are a little touchy but come in play for this car being top of it's class in safety. The main thing I should say is the motors make for an Amazing ride don't let the four cylinder fool you with the electric motor added they put out around 250 hpwr. And pairs very nice with the CVT tranny from take off to doing almost 100 on the freeway you won't be disappointed. We are still figuring out all the bells and whistles but do far it's got everything we could ask for the only thing I would have added is telescoping brake and gas pedals because I'm 6 '2' but it pretty much fits me like a glove all the way back in the seat. The styling is very classy and modern, aerodynamics are very nice also seems like alot of other cars have noticed this and used styles from the Murano body style. Definitely best bang for the buck especially with being able to fill up for $35.00 dollars and being able to go around 600 miles depending how you drive it the dash cluster is good at explaining this for you as well I believe I average around 30 mpgs combined. If you have a chance to own one of these you are blessed, sincerely.
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Love it!!!
I bought a 2016 Murano SL last week and I love it! It has all the bells and whistles, quiet, bose stereo system, comfortable. However, I'm not jazzed about the gas mileage, but I knew it would not be as good as my Acura TSX. This is my first Nissan and I'm pleasantly surprised. I highly recommend this SUV.
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Noisy cabin
I purchased 2016 Nissan Murano Platinum. The noise that comes from behind the dashboard is ridiculous. And there is no obvious cause. There are times I think it may be the dash itself, and other times it sounds like a cable wrapping around something. I can have the radio turned up to 10 notches on the screen, and the noise can overpower the sound from the speakers. My first "foreign" car purchase. What a disappointment. Update: I have learned all the technology's the car has. The cameras work great, and are handy in the small garage. Noise is still there, but we ignore it.
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Still Great Vehicle after 3 years
Still exceeds all our expectations! After over 3 years, still think this has been one of the best vehicles that I have ever owned. Seems to be bulletproof!
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My amazing new Murano Platinum
I love it! Super comfortable ride, handles and turns with the ease of a a smaller car yet I am sitting high up with great visibility in my gorgeous SUV with great cargo space to haul around my sport kit- board and kites, bicycle and other stuff. Keyless entry is a necessary luxury for me now: -) On top of it, I am getting super gas mileage even better than I expected 28.5 mph! I would buy this car again and many of my friends now want one too.
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Brief thoughts on my Murano
20,000 miles and still loving our Murano. So much so that we bought a used 2012 Murano for a second car. This Murano replaced a 2006 Honda Odyssey, and while I thought the Odyssey was comfortable and an OK ride, even in the rear, this Murano beats it hands-down. The gas mileage, combined with the size of the gas tank, gives about 425 mile endurance/tank, and the seats and driver position make that distance almost effortless. The interior quality and trim, along with the options and tech, make this vehicle close to a luxury vehicle. We now have about 3,000 miles on it, and are still discovering things (primarily tech related) that the vehicle does. Initially, it took me some time to get used to the somewhat reduced visibility caused by the high seat backs and the rear pillars, but have discovered that it's a non-issue. I have not experienced the emergency braking assistance, but the blind spot alerts and the cross-traffic warning system are a great addition to the vehicle. My wife loves the intelligent cruise control; I haven't decided on that feature yet. I wish there was an audible indication when it activates and slows down the vehicle's speed; it is so subtle that I have looked down to realize that we are traveling 10 mph below the limit. :D All in all, I love the Murano and think it's a great value!
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Very good and very bad
This car has the nicest interior of all the mid-size luxury suv's we looked at. Great fuel economy for the size of the car and extremely smooth ride. Now to the bad. the tail gate stopped working, dealer reset it and it worked for a few more months, then said it would cost over 2k to fix. Next , the exhaust got very loud, turns out the catalytic came loose, had to be removed and re-welded. Finally the CVT transmission started malfunctioning at about 90k miles. Dealer wants 7k to fix. Never again.
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Still Love my Murano!
Excellent ride! Everything still looks and performs as if I just purchased the car. I highly recommend the Murano! This SUV is holding up very well in terms of both function and style!
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Transmission a REAL ISSUE!!
I own a 2016 Nissan Murano and just took it to the dealer in St Catharines to check the brakes. The result......we picked up an error code on your transmission and you need a complete replacement at a cost of $5200 plus tax. 4 years old and over the 100K warranty. I cant imagine that a vehicle needs a new transmission at the 4 year mark. Stay away from Nissan is my advice!!
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Love my Murano
Lots of Power, nice ride, good fuel economy with the FWD. Really liking this baby !
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Big mistake
Poor gas mileage. Loud engine noise for a large v6, sounds more like a 4cyl boxer. I bought this vehicle new in september 16. Terrible resale value. Attempted to trade but would have been way upside down. Headlights are too dim, especially in rain. Only pro is the seat comfort
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Why Can I Not Get Answers?
I have purchased the above vehicle a 2016 Murano SL AWD. I have asked the dealer to explain how the AWD system works. But Nissan has also, not been able to explain to me how the system works. I have also asked them to recommend what brand of oil I can use for oil changes. Normally this is not a big deal; however the requirements to maintain the warranty are so tight I would like to know. According to the manual Nissan would like you to bring the vehicle to them. That is OK for Nissan and you IF YOU live in the same neighborhood. With the business traveling I do some times I am hours away from the nearest Nissan Dealer. To date Nissan has not given me a brand of full synthetic to use. The manual has a D I Y section that will only say it should meet these specifications. I prefer to use Mobile1 Products I just wanted Nissan to recommend a brand; other tan the Nissan Brand of motor oil.
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