Used 2016 Nissan Murano Consumer Reviews

Perfect vehicle for my life!

I opted to go with a Nissan because I had an Infiniti for 7 years/155,000 miles which I loved and was incredibly reliable, but I needed to upgrade in size and couldn't afford the same size in an Infiniti. I ended up purchasing a 2016 Murano Platinum with 9600 miles at a great price and with the full extended warranty. I have been so pleased with the car in the month or so that I've owned it-- I drive all over the state for work, so comfort, reliability, and quiet interior were very important to me, and this car meets all of those expectations. I also needed more cargo space for work, and it fits everything I need to carry with room for even more. The Platinum version has all the bells and whistles, which I wasn't seeking out but enjoy having. The gas mileage is a little less than advertised, but it's better than my previous car, which was smaller. The controls are very easy to use, similar to my previous car, and the display is easy to read. Overall, I'm thrilled with the car and am I glad I took the plunge to purchase it when I did.

Great vehicle

All aspects of ownership have been excellent.

Love this car

Have owned this car for a month and no complaints. Drives well, good cargo area, quiet interior, looks sharp.

Very nice ride.

The one thing that is lacking is the stereo. It has no bass at all. Big disappointment.

Sleek and Classy

Murano SL with the premium package affords you a sleek look on the outside and luxury on the inside without the luxury price. I love it!

Fab Ride

This is my third Murano and I continue to love them. It handles well, great comfort and I feel so very safe in it.

Best car I have owned so far.

Excellent value for the money. Very comfortable and great safety and luxury features. Excellent fuel economy.

Love the Murano

Nice elegant car, pleasure to drive

Not happy with one thing already

I found a large hump on the front passenger side floor, after calling my local dealer they informed me it's part of body style. I have to say who in hell at Nisan thought that was a good idea.

worthless junk

Be very careful because the transmission will let you down in 2 to 3 years and Nissan will refuse to make it good it is a very unreliable car with the dealerships not willing to fix for under 4 to 5 thousand dollars

Uninterested dealer kills the sale

Local Nisson Poughkeepsie dealer's attitude was disinterest: wife wanted to test drive at a local, large, free from traffic mall's back lot but salesman insisted he could not go there. So she really couldn't evaluate if the car was for her. Local Mazda dealer had no such problem so that is what we bought.

Poor seat belt design

I've owned my Murano for 2 months. I've never owned a Nissan before but I liked the size of the back seat in the Murano since I have 2 very tall teenage boys and I wanted to make sure they fit comfortably. The front seats are also very comfortable and it is a nice ride. But there is one very annoying issue. When my kids sit in the back, they inevitably step on my seat belt thereby tightening it on me while I am driving! The front seat belts come out of the floor and there is no protection around them. At the very least, this is an EXTREMELY poor design and quite possibly a safety issue. I'm also disappointed that I've already gotten recalls on the airbags and brakes. Nissan is not doing a good job building my confidence in them, this may be my first and last Nissan purchase.

Passenger seat to high

If you are 5'8" your head will hit the ceiling. No way to lower passenger seat. Horrible design. I cannot ever ride in passenger seat as my head hits the top and I'm only 5-10

I should have purchased the platinum

I enjoy the SL version, however, I regret not purchasing the platinum. Finally, I purchased the 2018 Murano Platinum, very nice!,,

murano fan

I have owned 2 Muranos over the past 10 years. I am currently looking for a new vehicle. I was thinking of getting a different suv comparable to the Murano. Im having a difficult time finding anything close with all the options and one that rides as well as Murano. I am now considering buying a third.

I miss my Ford Edge

Had the Murano four weeks. Handles great. Missing a couple interior displays like direction. Need to scroll through screen to locate it. Edge has a lot more little conveniences that I miss.

Safety Technology is Behind Times

If you purchase the 2016 Murano with the Technology package be aware that there are NO beeping sensors on this vehicle. In other words, although you have a front and back camera, the vehicle will not make a beep sound if you are starting to get too close to a stationary item. What a disappointment given that these beep sensors have been around since dinosaurs.

Bought used, drives like new

I did a great deal of research before buying my 2011 Murano LE. It had almost 40k miles on it, but it was in showroom condition, and after 14 months, still is. It is the most comfortable SUV I've driven, by far, and the interior is that of a much more expensive brand. The CVT transmission is terrific, with no jerks or pauses at all, and the power is exactly what I wanted with the 6 cyl engine. I know the 4s are better than in the past, but still not enough power for me on the highway. The cargo area is quite roomy, particularly with the 2nd row seats folded down, and the rear leg room is much better than similar sized vehicles. I cannot say enough about the comfort of the front seats. I would recommend purchase of either the LE or Platinum version of the Murano, because it truly is a luxury car at a reasonable price. My only regret is that this otherwise perfect Murano was not equipped with the Navigation feature. Other than that, it was exactly the vehicle I was looking for, down to the exterior and interior colors. If I ever purchase another SUV, it will likely be a Murano, as additional features have been added in years subsequent to the 2011.

No Inside trunk release

I bought the basic 2016 model. I'm not a bells and whistles kinnda girl and what was standard on the Murano was fine with me. It took a few days before I realized that there is no inside trunk release button. In order to open your trunk, you have to be outside to do it. it isn't a huge issue, but it can be a little inconvenient. There is a button in the other feature package Murano's. I also wish the back seats were able to adjust the angle of the recline. I find them a bit to straight and not a comfortable position for a long ride.

Disappointed

This car has a droning noise at 1800. - 1900 RPM. I find it to be annoying. Nissan says it is an exhaust tuning issue that is normal. I drove a 2003 Murano SL for 165,000 miles and never had to listen to it drone at highway cruising speed. I am sorry I made this purchase. The only improvement over the 2003 is the back-up camera. Having driven this vehicle for 24 months I have come to the opinion that Nissan got the relationship between form and function wrong. They were more concerned with the cars appearance and not about driveability. ☹️

Good Vehicle with lots of technology options

Many Features which are not having in other brands within the same segment...

Underwhelming vehicle

This vehicle is underwhelming and gets terrible mpg

Wife's Birthday present

Stylish, Good performance and Practical

The Murano handles well, the ride is quiet and comfortable. This mid-size SUV is perfect for my needs. Cargo space is easy to load - from grocery shopping bags to golf clubs and luggage on a recent trip.

Great SUV

I bought this SUV almost a month ago. I love it. Better than some of the luxury cars.

Now you have it now you don't

I have owned my Murano since November 2016. I love my car. The only problem is my Bluetooth works intermittently. I have taken it in for service twice. I've had a software update. When I took it in I was able to see my text messages. Now I can't. Also, I've spoken to Nissan support and noone has a specific answer. I think nissan should have a solution for this since it is a feature.

Great Car-Bad Back up sensors

Two things I don't like are Nav screen gets sun glare and the back up sensors are quite and only beep once. Other that those 2 items the car is great and fun to drive. I believe the price is well worth it. We purchase the Platinum AWD with tech package.

Poor navigation

The navigation is way off for distance and time. example trip of 266 miles at 4 hours 49 minutes, the navigation shows 324 miles and 5 hours 55 minutes. We called Nissan Customer Affairs, they repeated several times " the system functions as designed" I said your design is incorrect with being this far off. Ask for a supervisor, was told there is no one else to talk to. This is only one of several times we checked all are off. The dealer said there is nothing they can do. you would think a $40,000 vehicle would have an accurate navigation system. My 10 year old Garmin is more accurate that I use in my pickup

Viva Murano

This is really a great car. We're very pleased with the gas mileage [26 MPG] on average. The car has many safety and convenience features found in more expensive units. It looks nice, drives easily, and is very dependable. Especially notable is the short turning radius...it corners on a dime. This is a very special auto and an outstanding family vehicle.

Great Vehicle for long road trips!!!!

Have 70k miles on my Murano. This vehicle is the best vehicle overall that I have owned. Plenty of room and the seats are so comfortable. V6 has plenty of power and decent on gas avg 24mpg combined. I was able to get 60k out of original brake pads. 20inch tires ride excellent. Navigation and sound system are very good. Platinum trim has heated and cooled seats in front. I wish the seats in front take to long to heat up and cooled seats are ok. Heated steering wheel is awesome. Overall this has been a very reliable vehicle the only negative or concern I have is how long the CVT transmission will last. I have 70k miles and have had nothing go wrong with it but I have read alot of reviews of people complaining how you would be lucky to get 100k miles before it fails. I am keeping fingers crossed

I like this car cause its not a car over the top.

I think that over all this is a great car it has many features like it has enough space in the car its not over the top car and it runs smooth.

Silver

Steering is a little touchy. Mileage is around 23 mpg overall, a little disappointing. Rides nice, the all wheel drive is nice in our snowy winters. Surprised it can only tow 1500 lbs with a 6 cylinder engine. 4 cylinder hybrids can tow 2,000 to 3,000 lbs depending on the make.

Best Ride

Smooth drive. Strong pick up. Great transmission. Best interiors with the best finish.

My nice SUV

This is a great car for the money.

Murano Platinum

murano

The SUV I never got

I look up the SUV spoke to 3 or 4 dealers. No one had the SUV or tried to order the SUV for me so I do got a different SUV. I was looking for a Hybird SUV PLATINUM it was between the Murano and the Highlander and Edmunds said the Highlander was over priced so did consumers report. You don't list a Murano in a hybrid under trim type. I and still having issues and have to take off from work to try and resolve issues again.