Used 2020 Nissan Armada Consumer Reviews
Used Armada for sale
We have a limited number of reviews for the 2020 Armada, so we've included reviews for other years of the Armada since its last redesign.
Overall, a very good experience
Dennis Doherty, 07/07/2022
2019 Nissan Armada SL 4dr SUV 4WD (5.6L 8cyl 7A)
12 of 12 people found this review helpful
The other posts are correct about the starting issues. I had swapped the brake switch and then still had the issue. It ended up being addressed under warranty with a software update (Search NTB19-099) and haven't had the issue since. I work from home, prior to COVID as well. So, I don't put a lot of miles on it and drive it infrequently as I have other cars. I use it mostly for towing a boat and longer family trips. I love the sound of the V8 and it's an extremely quiet cabin compared to any vehicle I've owned before or currently do. The rear air suspension levels out when I have a trailer, or the boat connected. It feels planted towing 6000# at highway speeds. If i had to replace it, I'd get another Armada without hesitation.
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Great SUV if I could get one that worked correctly
Kyle, 12/13/2020
2019 Nissan Armada Platinum 4dr SUV 4WD (5.6L 8cyl 7A)
10 of 10 people found this review helpful
Nissan does not stand by their product. I have dealt with a continual problem on my 2019 armada platinum for 36k miles and the dealer has attempted to fix it 9 times without success. Nissan refuses to do anything. This is my second Gen 2 armada platinum and the first one had a terrible issue with the transmission that took many attempts to correct and never really worked like it should. I had to trade that one in to get a proper working transmission. So here I am almost 5 years after buying a Nissan armada still dealing with problems they can’t seem to fix and won’t offer a solution for. We have also owned 3 QX56/QX80 and those did not have these kinds of issues. Seems illogical since they are basically the same vehicle.
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2020 Nissan Armada for sale near you
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Electrical Issues Galore / Lemon Law
Matthew , 12/19/2020
2019 Nissan Armada SV 4dr SUV 4WD (5.6L 8cyl 7A)
21 of 24 people found this review helpful
Within the first 18 months, our 2019 Armada was towed 8 times. Eight. It happened twice right before we were leaving for vacation. It simply wouldn’t crank. It happened the first time at less than 6,000 miles. The dealer could only say it was an electrical issue somehow connected to the brake sensors. They would reset a few things and it would work for 2 months. There was later a recall that they guaranteed would fix it. Then it didn’t. Then on the eight tow, still for an electrical issue, they called in a corporate mechanic and “figured it out.” We contacted Nissan Consumer Affairs and they have officially ruled it eligible for lemon law and we are in the process of a buyback. DO NOT BUY THIS CAR.
Great SUV if you can get it to start- Updated
Bob McCluskie, 06/23/2020
updated 06/23/2023
2019 Nissan Armada SL 4dr SUV 4WD (5.6L 8cyl 7A)
30 of 36 people found this review helpful
Update: I’ve now had my Armada about 3yrs and have 78,000 miles on it. The not-starting issue was a sensor at the brake which tells the CPU the brake is engaged for starting. It didn’t think the brake was being presses so it wouldn’t start. The first time at the dealership the said that wasn’t the problem. The second time they replaced it and no more starting issues. Apparently this is a common problem. Other than that no more serious mechanical issues. The navigation and audio controls are still a hot mess. Nothing could be done about that because that’s how they were designed. It seems to struggle starting many times as if the battery is low. I still have the factory battery and had it checked under load and it was fine. Overall I’m now happy with the Armada! I bought a one yr old Armada with 35K miles on it. For ride, comfort, feeling safe while driving, and just looking good I would give it Very high marks. The technology controls are a hot mess. Not easy to navigate and just programmed backwards. My SL has the collision avoidance system which will hit the brakes for you if you’re not slowing down quick enough. It works great and the manual says it should almost always be on, but the default is off?!? You have to remember to turn it on every Time you start. It makes no sense. If someone is in your blind spot the blind stop indicator light is too dim. It’s sometimes hard to tell if it’s even on. It you turn on your blinker but someone is in the blind spot it chimes quickly which is great but the volume is so low it’s hard to hear! Neither is adjustable from what I could find. Here’s the biggie. The SOB many times just simply wont start. Not a battery, key Fob, or mechanical issue....it’s the electronics, electric control unit, or brake sensor. I’ve had it less than four months and it wouldn’t start as it should at least 20 times. As I write this this is the second time I had to have it towed to the dealer because i couldn’t get it to start for over a full day. Many times it won’t start but you let it sit for 5-30min it would somehow reset itself then start. Stopping to fill up or to leave work is a way to stressful situation because I may get stranded. I’m currently documenting and preparing for legal action if they can’t or won’t fix it. I’m not paying for a $35K driveway ornament. This is not an uncommon problem with the newer Armadas or Q56’s from online blogs but Nissan hasn’t cracked the code on how to fix. If it wasn’t for the not starting Debacle I’d give it a 3.5 or 4.
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New tow vehicle needed
Brian W, 04/27/2019
2019 Nissan Armada Platinum 4dr SUV 4WD (5.6L 8cyl 7A)
21 of 26 people found this review helpful
I traded my 12 Expedition as it was time for an upgrade. I was disappointed this did not have CarPlay but proceeded anyway. Overall - this is a lot of fun to drive. Sight lines are great. Lots of low end torque rides smooth and quiet. I have one annoying rattle near the shifter/AV console that I cannot figure out. Less than 500 miles on it thus far so I think it’ll be going in for a look. I have yet to tow anything with it but based on its HP and tranny, it will pull my 3,500 lb boat around fine. My 7 yr old Ford pulled it around fine with it as well.
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