Used 2020 Mitsubishi Outlander PHEV Consumer Reviews
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Pros: quality materials, enormous cargo space, good pricing after incentives. Cons: sluggish acceleration, not enough front leg room for a tall person, very limited battery range
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Mitsubishi Outlander PHEV
Bought 2020 Mitsubishi Outlander PHEV. By 2023 in 3 years doing only 12 Miles to a charge with only 43k miles driven. Todd at Mitsubishi Customer Relations no help Due to Tennessee Head office morans won't Fix, even within Warranty. No option But to complain to the concerned Officials.
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Mitzi
Great vehicle, S-AWC is the best, easy plug in for battery, regular wall outlet. The ride is smooth , best value for your money
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So far we love driving without burning gas...
We purchased our Outlander PHEV because out 2018 Outlander Sport had the catalytic converter taken from it and it was going to be a 2-3 month wait for parts. We went in the dealer wanting to purchase a 3 row Outlander, and when we were talking to the dealer he said would you like a PHEV and pay the same as an Outlander, and we said let's take it for a drive. After our test drive I asked them to run some numbers, we got a brand new never driven off the lot 2019 PHEV for way less (after the federal tax rebate) then what a 2020 Outlander would have cost us. So far we are getting used to driving in EV and getting used to putting it in the right modes, and to make sure we push the charge button when we are running on gas. I was surprised just by doing that we got another 8 miles without burning any gas... So far we love it and all of the bells and whistles WOW!!!! 2/24/22: We bought a 2019 Outland PHEV after our catalytic converter got stolen from our 2018 Outland Sport and we have owned it for a year. We bought it brand new in 2021 it was a hold out. The Plug in Hybrid is best in the warmer months we were getting mainly 19 miles on a charge sometimes 21, but when it got cold we are lucky to get 13 miles on a full charge. We have gotten as high as 72 mpg in the summer, but mostly it averages about 40-45 mpg. There are things I love about the car and things that drive me crazy such as the Lane departure warning I usually turn it off, but because I am quite tall 6'-5" my knee hits the on off button and it will turn on. It is just annoying. I love the many other features such as adaptive cruise, headlight dimming feature, and the sunroof. All in all it is a great vehicle. We did buy the extended warranty because of all of the bells and whistles it has. One thing is the cruise control does not work when driving in EV is this normal?
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Dangerous Experimental Vehicle
If you are considering purchasing a Mitsubishi Outlander PHEV please look elsewhere. I purchased this vehicle because I consider myself a proponent of innovative green technologies. Furthermore, the promise of high mpg/gallon and a federal tax incentive helped me decide on the purchase. I've owned trucks, SUVs, hybrids, and sedans and all drive similarly due to standard controls. The Mitsubishi Outlander PHEV GT has moved to 100% electronic controls. This literally means no or little gears, buttons, or dials. The intuitive instincts of driving are not helpful as this is an entirely new experience. Most of this is annoying but you will adapt. Now I said dangerous and here is why. If you forget to unplug the car from the charger and push the reverse button a signal will appear on the dashboard alerting the driver to unplug the car. This puts the car in a pause state but you must push the PARK button; otherwise, after exiting the car, walking around to the passenger side, and unplugging the charger will result in the car spontaneously reversing without a driver. This happened in our garage and nearly killed my wife. The car was also damaged because it hit my house. Mitsubishi was unconcerned that a human life was in danger and said to file a claim with your insurance company for damages to the vehicle. For reliability, let's say you need to get gas. You go to the gas station to fill up. You push the gas door button to open the door (remember everything's electronic) and a message comes up on the instrument panel that says fuel system malfunction. I've never owned a vehicle that refuses to let me add gas???!!!! Since I didn't have enough gas to get the dealership and the dealership was concerned this was dangerous, I had my 5 month old car towed to the dealership for repairs. Turns out the car needed a software upgrade! Bottom line, in my opinion this car is not ready for sales and unethical Mitsubishi is using customers as Beta testers. Let me also say something about the gas mileage. It's going to get anywhere from 14-100mpg. Yes, 14 at the low end. If you take a long road trip expect to get around 50-100mpg for 20 minutes on the freeway then it will go lower and lower. The gas tank is very small too so you'll be filling up very frequently so this is not a good road trip or commuting car. The gasoline engine is completely pathetic and very inefficient which makes no sense to me. If you considering purchasing a Mitsubishi Outlander PHEV, just understand your buying an overpriced poorly tested software package and make sure you live close to a dealership because no one will else will know how to work on the car.
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