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Used 2018 Mitsubishi Outlander PHEV Consumer Reviews

4.6 out of 5 stars
23 reviews

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Pros
Cons
3 out of 5 stars

Test drive before you buy

Mike, 08/21/2018
2018 Mitsubishi Outlander PHEV SEL 4dr SUV AWD (2.0L 4cyl gas/electric hybrid DD)
17 of 28 people found this review helpful

Pros: quality materials, enormous cargo space, good pricing after incentives. Cons: sluggish acceleration, not enough front leg room for a tall person, very limited battery range

Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
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1 out of 5 stars

Dangerous Experimental Vehicle

Warren, 10/06/2018
2018 Mitsubishi Outlander PHEV GT 4dr SUV AWD (2.0L 4cyl gas/electric hybrid DD)
56 of 123 people found this review helpful

If you are considering purchasing a Mitsubishi Outlander PHEV please look elsewhere. I purchased this vehicle because I consider myself a proponent of innovative green technologies. Furthermore, the promise of high mpg/gallon and a federal tax incentive helped me decide on the purchase. I've owned trucks, SUVs, hybrids, and sedans and all drive similarly due to standard controls. The Mitsubishi Outlander PHEV GT has moved to 100% electronic controls. This literally means no or little gears, buttons, or dials. The intuitive instincts of driving are not helpful as this is an entirely new experience. Most of this is annoying but you will adapt. Now I said dangerous and here is why. If you forget to unplug the car from the charger and push the reverse button a signal will appear on the dashboard alerting the driver to unplug the car. This puts the car in a pause state but you must push the PARK button; otherwise, after exiting the car, walking around to the passenger side, and unplugging the charger will result in the car spontaneously reversing without a driver. This happened in our garage and nearly killed my wife. The car was also damaged because it hit my house. Mitsubishi was unconcerned that a human life was in danger and said to file a claim with your insurance company for damages to the vehicle. For reliability, let's say you need to get gas. You go to the gas station to fill up. You push the gas door button to open the door (remember everything's electronic) and a message comes up on the instrument panel that says fuel system malfunction. I've never owned a vehicle that refuses to let me add gas???!!!! Since I didn't have enough gas to get the dealership and the dealership was concerned this was dangerous, I had my 5 month old car towed to the dealership for repairs. Turns out the car needed a software upgrade! Bottom line, in my opinion this car is not ready for sales and unethical Mitsubishi is using customers as Beta testers. Let me also say something about the gas mileage. It's going to get anywhere from 14-100mpg. Yes, 14 at the low end. If you take a long road trip expect to get around 50-100mpg for 20 minutes on the freeway then it will go lower and lower. The gas tank is very small too so you'll be filling up very frequently so this is not a good road trip or commuting car. The gasoline engine is completely pathetic and very inefficient which makes no sense to me. If you considering purchasing a Mitsubishi Outlander PHEV, just understand your buying an overpriced poorly tested software package and make sure you live close to a dealership because no one will else will know how to work on the car.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Disappointing Technology

Joe M, 10/05/2018
2018 Mitsubishi Outlander PHEV GT 4dr SUV AWD (2.0L 4cyl gas/electric hybrid DD)
18 of 51 people found this review helpful

I was excited about the Mitsubishi Outlander PHEV. It had everything I wanted, all the safety features, surround cameras, accident avoidance features. I was ready to sign on the dotted line. Then I learned it didn’t have an integrated navigation system. I have had integrated navigation in all my cars since it first was introduced. So, I convinced myself that I could live with navigation through the vehicle from my phone. The I learned that when you are using a navigation app on your phone, you cannot use any other apply play features in the vehicle. Come on Mitsubishi, what is up with that? I am even willing to pay for integrated Navigation but it is not even offered as an option. Very disappointing.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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