Used 2018 MINI Countryman Consumer Reviews
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Still smiling after 18 months
Leased a 2018 Countryman ALL 4 Cooper S for my wife who had drove an Explorer for years. She was tired of the same boring SUV style everyone else has so we got the Mini. Test drove many of them and the S model with the 2.0 liter inline four is the way to go. Has a firm ride if you're not used to it but still a blast to drive after 18 months and 14,000 miles and everyone loves the looks of it. Think the run flat tires make the ride firmer than it needs to be. Hugs corners and just makes you want to drive fast. Very quick although I think the two door Cooper S models are a bit faster. It has an amazing amount of room inside for the kids in the back seat. The high pressure fuel pump was replaced at 6,000 miles but the dealer in Highlands Ranch, CO was great to work with since under warranty. My wife doesn't care about cars typically but she loves this one. I'm nervous about the potential reliability issues down the road so that's why we leased it. Would like to keep it so will see how it does the next 18 months.
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Nice car with a small, but expensive design flaw
I have owned two Mini Countryman, a 2015 and now currently a 2017 Countryman S ALL4. The car itself is nice, and after 3 years I am happy overall with the vehicle. One issue I have had ; My daughter had her drink spill on the center console, a full fountain drink that dripped out the top and onto the console as she rounded a corner. This occurred several weeks ago and has had time to dry completely. I now have a transmission service light on that cannot be extinguished. I took the car to the dealer, and this is what I was told. Liquid, spilled on the console, near the cup holders, will seep into the gear shifter mechanism located directly below the cup holders. When this mechanism and it's circuitry get wet, it triggers a transmission warning light that may not extinguish, even after the mechanism has been dried. What has been explained to me, is that a moisture detector, once triggered, will show this fault until the unit is replaced, even if there is no mechanical or electrical reason for this fault light to remain on. The price to replace this unit (which is not mechanically or electrically compromised)? $1500.00 My recommendation, don't allow any beverage in the car unless it's a sealed bottle, and then be very careful not to spill it.
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- Cooper ALL4 WagonMSRP: $19,00024 mi away
- Cooper S ALL4 WagonMSRP: $11,60017 mi away
- Cooper WagonMSRP: $13,38024 mi away
New and Improved
I was seeking a downsize from a midsize SUV when I stumbled upon the new Countryman. Mini has done an incredible job at making the cabin feel spacious and functional despite it being much smaller than what I was accustomed. If you are at all familiar with BMW products (X1 in particular) you will notice some striking similarities from the cabin materials to infotainment. Performance is good and it is a blast to drive - however, you can expect ride quality to match the sporty driving characteristics. The cabin certainly gets a shock over potholes - the dynamic damper control is a must if you want an improved ride. I was skeptical of Mini's reliability (which influenced my decision to lease); if you do your research you will see that the new engine and chassis are straight off the BMW X1 and have displayed exceptional reliability so far. Overall, I am highly impressed with new Countryman, a car that was certainly NOT on my radar when I started shopping. If you are looking for a car that is engaging to drive while offering compact SUV capacity and capabilities this is a safe bet.
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Very pleased
The biggest plus is the fuel economy. I’ve had the car two weeks and haven’t had to fill up just yet. The acceleration is a plus as well. It’s roomier than one might expect. I had a vendor event and was able to fit all of my items in the back with room to spare. I’ve carpooled with my husband who is a big guy and he falls asleep with no problem lol The controls take a bit to get accustomed to. They are cumbersome and some of the options seem unnecessary (Granted my prior vehicle had an iPad as the console). The sound system is pretty good. The Multimedia configurations leave a little to be desired. The quality of conversations can be a bit compromised on occasion. Overall, I’m very happy with the car. I think that if I hadn’t had the amenities in my prior vehicle (Volvo xc90-2016) I would still find fault with the technology.
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Unique, classy, practical and fun
It's an emotional car and a blast to drive. I knew when I ordered a Mini, it would likely have problems based on Mini's track record. The sales experience was dysmal; the dealer is 171 miles from my front door. I asked the salesman to pick us up at the airport nearest the dealer, 20 minutes away. He refused. We got lost on the city trolley system and asked the dealer receptionist to have someone pick us up, which they finally did. The salesman had all the paperwork wrong (after I'd given specific email information), and, after the third try and 1.5 hours we were on our way. At the first rest stop, my wife opened the passenger door and a trim piece fell in her lap. The second day, the infotainment system had long delays, there was static in the speakers and the navi froze. Later, the heads-up display developed a loud clicking noise while retracting, and the rear hatch would come open by itself when nobody was around the car. Mini USA was more than accommodating by providing a flatbed four two 342-mile round trips from my home to the dealer, one to diagnose the infotainment problem, and a second to make the repairs (after waiting nine weeks to get a new head unit). The service writer at the dealership who handled everything over this two-month period was also exceptional. I wanted a Mini Countryman really, really badly, so I have never waivered from loving the car right from the start. After owning over 35 new cars and reading every review known to man, I knew I wanted and loved the new Countryman. The car is economical, power is adequate, the paddle shifters are very intuitive to use, and the outstanding 8-speed auto is always in the gear you want. The steering is exceptional, the brakes very solid, and the sport seats are very comfortable. The standard sunroof in this car has less draft and minimal buffeting....better tan I've experienced in Mercs and BMW's. The suspension is very well sorted out, providing an outstanding ride/handling compromise. Overall MP g is 31 in mixed driving and 34 highway on mid-grade fuel. In spite of my horrific sales experience and all the electronic issues, I still highly recommend this delightful and wonderful car which is now 100% operational with 5,400 miles
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