Skip to main content

Used 2009 Mercedes-Benz M-Class SUV Consumer Reviews

4.4 out of 5 stars
25 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
4.5 out of 5 stars

Rover and Beemer killer

Wolfepack, 08/31/2008
2009 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
30 of 31 people found this review helpful

Have owned the Discovery and LR3 and was ready for a change. Drove the Ranger Rover Sport, X5 and ML350. Simply no comparison. The Benz is by far the best combination of luxury, performance, safety and styling for the money. We are completely blown away by the driving characteristics and features of this vehicle. It is light years ahead of its predecesor, the ML320, which was a stubby, truck-based abomination. This thing is an E-class with some ride height and storage space. If you're considering an SUV in this price range, you must drive this car. My only complaints are the position of the cruise control stalk and the learning curve on all the features. Gas mileage is as bad as the Rover.

Report Abuse

4 out of 5 stars

Great SUV

David, 12/05/2015
2009 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
40 of 42 people found this review helpful

Overall this is an excellent SUV. It's got peppy acceleration, good brakes, great looks, and is very comfortable. The interior is super nice. I love the iPhone integration, backup camera, and peace of mind knowing I have airbags everywhere. This SUV has FANTASTIC traction. It can be raining and I can pull out on an uphill incline and floor it- this thing just grabs and go's! This gives me peace of mind when my wife drives it versus our car when the weather is bad. With all that being said- it's a Mercedes. Premium fuel, expensive synthetic oil changes, and all that good stuff. Its not too bad because honestly all cars are expensive if you go to a dealer. Find a good Indy mechanic good with euro cars and you'll be fine! I had a Timing chain replaced at 80,000 miles- was told it may have needed this because perhaps the previous owner may not have changed there oil like he should have.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
Report Abuse
2009 Mercedes-Benz M-Class for sale near you
Showing 3 of 65 listings
See all 65 listings

5 out of 5 stars

2009 Mercedes ML350 4Matic

Hussain, 09/11/2019
2009 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
17 of 17 people found this review helpful

I brought one with 150k it’s been six month since I had owned. This car drives smoothly especially on the interstate for road trips. Gas mileage it’s not bad at all I get 19/22 mpg on the freeway. The trunk is huge with enough space also you can fold down the back seats. The rear view camera comes in clutch for this suv, navigation system works fine for a European car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

4.88 out of 5 stars

It's about time.

HBL of TYSONS, 02/24/2009
2009 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
12 of 12 people found this review helpful

I have worked for Mercedes for over 10 years. Always known it's the safest car in the world and the craftsmenship is A+. Finally I leased one and even more excited then I could have imagined. There is no one noise at 80mph+. The stereo system with over 600watts is awesome. The suspension system with the upgrades to agility control cant be beat. It even almost makes sharper u-turns than my motorcycle. The Nav is hard drive based and is almost immediate when using. The voice control system is awesome and can even be tweaked to understand people with accents, like my wife who is from Romania.

Report Abuse

3.38 out of 5 stars

Does anyone else notice these issues?

mbfan9, 07/01/2015
2009 Mercedes-Benz M-Class ML350 4dr SUV (3.5L 6cyl 7A)
33 of 36 people found this review helpful

I own 3 Mercedes Benz's. A 2006 S500 with 120,000 miles, a CLK550 with 50,000 miles and the 2009 ML350 with 53,000 miles. Out of these 3, the first 2 are manufactured in Germany. The ML is made here in the USA. The first 2 get 24-27 mpg on a long trip. The ML350 gets around 20mpg. Heres the issues. The ML is not made as well as the other 2. It has had rear hatch issues, sunroof issues (just had to replace the switch on the sunroof, cost almost $1,000) and multiple other very minor issues that always seem to cost between $500 and $1000. The cover of the drivers rear view mirror popped off. Everything functioned, but the cover would sometimes pop off in the car wash. Cost to repair $630.

Report Abuse
3.13 out of 5 stars

gas guzzler

road rat, 09/04/2009
2009 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
11 of 11 people found this review helpful

I liked the 2006 ML so much I got a 2009 ML when my lease was up. The 2009 gas mileage averages around 10mpg in the city and 15mpg on the hwy. Compared to 15mpg in city and 22 mpg that i got with the 2006. The handling on the 2006 was great and fun to drive, the 2009 doesnt have steering with as much feel, it feels more like a bus. No feedback. I think the steering wheel is also bigger in this year but not sure. THe fake leather seats do not compare to the comfort of the leather seats i had previously. THe rear bumper design with the color coating is really dumb but a good way for the dealers to make extra money when you turn in the car. It scratches easily

Report Abuse
5 out of 5 stars

Best car I have ever owned

Theresa Price, 01/09/2020
2009 Mercedes-Benz M-Class ML350 4dr SUV (3.5L 6cyl 7A)
9 of 9 people found this review helpful

I bought my 2009 ML350 in 2011 used (traded in from a lease) from a Range Rover dealership. I had never even thought of buying a Mercedes SUV, but it just called my name on the used car lot while my son-in-law was buying a new Range Rover. Hands down it is the best car I have ever owned! I have always traded in my cars after 2 years, but not this one! I want to drive it forever!

Report Abuse
5 out of 5 stars

Simply the best...

Don, 04/14/2009
2009 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
13 of 14 people found this review helpful

Traded in our Landrover and we enjoyed the LR3 while we had it. We drove all the other competitors in this price range. The general overall feel and construction of this suv will impress you. It is on a whole different level when you compare to the others. The lexus felt like a toy....We had two BMW's prior this purchase and wanted something different. I cant believe anyone would choose the RX Lexus over the MB.

Report Abuse
3.75 out of 5 stars

Very finicky car

victor, 07/02/2010
2009 Mercedes-Benz M-Class ML550 4dr SUV AWD (5.5L 8cyl 7A)
11 of 12 people found this review helpful

Like many German cars, this has its quirks. The navigation is tough to get used to, but that's not what's most curious about this car: at elevation about 10,000 feet, the nav shuts off! It displays a warning and becomes inoperable. Mercedes says it affects so few people that they won't fix it. So if you drive in the mountains a lot (we live in Colorado) and want to use this car in high elevations, keep this in mind. As importantly, keep in mind that Mercedes refuses to spend the time reprogramming the nav systems. Maybe they outsourced that part to Japan...

Report Abuse
5 out of 5 stars

My Little Work Horse

Christine Turner, 08/27/2020
2009 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
5 of 5 people found this review helpful

I absolutely love this SUV... with over 200,000 miles its still going strong... I feel totally safe while driving this vehicle. Has never given me any problems!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4.88 out of 5 stars

Best Decision I've Ever Made

alessing, 05/09/2012
2009 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
18 of 23 people found this review helpful

Usually, when it comes to SUV's, I'm a Ford guy. Their SUV's feel like trucks and I like that... I never imagined myself driving a crossover. Until now. The wow factor is instant when you see this SUV. Inside and out it is just fantastic. Faster than my old V8 with better MPG's and no problem towing our 22 foot boat. I've owned a Hummer H2 in the past and I'll be the first to admit that his Mercedes is an off-road legend in hiding! I love it. It's perfect for the whole family. All 5 of us (plus 2 dogs.)

Report Abuse
5 out of 5 stars

Style, Performance & Comfort. Best Combo

plasty, 09/16/2008
2009 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
4 of 4 people found this review helpful

Absolutely impressed with the performance and handling. The styling is aggressive, but tasteful. The acceleration is excellent for a rather heavy "small" SUV. Steering is elegant and smooth. Shifting is excellent. A bit sluggish on an uphill during hwy cruise, but if you push on the gas it responds nicely. The nav is typical of European cars, however, it is functional and one should not be too picky. Likewise, the turn signal is a little lower on the stalk, but takes 15 min to get used to it. The gear shift is great. Electronic shift is great. All said, a definite buy!

Report Abuse
3.38 out of 5 stars

2009 ML-350

Will, 10/28/2008
2009 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
4 of 4 people found this review helpful

Ive had the ML-350 for 4 weeks now with 1000 miles, performance is acceptable. I have been disappointed with the car. Few days after owning the vehicle, started the vehicle in garage, noticed two problems, 1. white smokes (only happened once). 2. Notice an engine knocks on cold start (listen carefully- make sure radio is off). Squeals noise coming from steering column and passenger driver. Drive Seat moves (under my knee) during acceleration. Rough idle. More wind noise than my Ford SUV.

Report Abuse
4.88 out of 5 stars

Surprisingly satisfied with new ML350

skytop, 12/05/2008
2009 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
4 of 4 people found this review helpful

I was all ready to purchase the larger GL SUV but this ML350 offered far easier driving/maneuvering plus good MPG while still providing excellent interior space. I have enjoyed this vehicle and have become aclimated to peculiarities such as low indicator location and overly complex button crazed Command system. Push the dash info button and even without the NAV turned on, the car displays the street, town and heading you are driving on. Neat. Handling, suspension is sophisticated. Loaded with 700# of big people (4), the 350 drove virtually the same as if unladen. It didn't even squat as my previous big GM SUV did when loaded. MPG has been the big surprise. It gets 17/23.

Report Abuse
5 out of 5 stars

Great car!

Chris P., 11/05/2019
2009 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
4 of 4 people found this review helpful

Loved the amenities, comfort and quality. It drove beautifully and has a strong reliable engine. At 135,000 miles it still drove amazing. Unfortunately it was damaged and I had to part with it but would have happily driven it forever.

Report Abuse
4 out of 5 stars

Transmission issues

Robert, 04/18/2017
updated 10/25/2017
2009 Mercedes-Benz M-Class ML550 4dr SUV AWD (5.5L 8cyl 7A)
9 of 12 people found this review helpful

Complete transmission failure including torque converter at 74k 9k repair bill with only 1 year warranty through Mercedes dealership. Subsequently traded it in for a Lexus.

Performance
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
Report Abuse
4.5 out of 5 stars

Lovin' it

Jay, 12/15/2008
2009 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
3 of 3 people found this review helpful

Just picked up the ML for my wife. We looked at the X5, Q7 and the MDX. The ML interior is great compared to the others. The ride is fantastic! I believe that whatever issues this car had previously-they have corrected. My wife is in heaven. She loves the seats and says they are the most comfortable she has ever had. The ride is very quiet and the handling is smooth. We are very happy with our choice.

Report Abuse
5 out of 5 stars

ML350 4 Matic 2009 Review

john pomerleau, 04/23/2017
2009 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
3 of 3 people found this review helpful

I have owned this since new and have 168k miles on it. Its been reliable, and the service at the dealer in West Chester OH has been fantastic.

Safety
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4.5 out of 5 stars

ML550

nelson, 12/25/2008
2009 Mercedes-Benz M-Class ML550 4dr SUV AWD (5.5L 8cyl 7A)
2 of 2 people found this review helpful

I bought this car 11/29/08 with 10 miles.This is the best car I have driven to date. The ride is smooth, excellent for long trips. Control and nav are relatively easy to use, not complex as some indicated. This is my first MB. I have 1200 miles on it so far so its too early to assess its reliability. I absolutely love this car so far.

Report Abuse
4.25 out of 5 stars

5000 miles update

Nelson from missouri, 05/31/2009
2009 Mercedes-Benz M-Class ML550 4dr SUV AWD (5.5L 8cyl 7A)
3 of 4 people found this review helpful

Well it time for an update on my ML550. I put on 6,000 miles and so far not much problem to report. I had to make one stop to the dealer to date and that was for a recall notice I receive to fix some hydraulic problem and tail light seal. The truck was drop off in the morning and i picked it up about three hours later. some noticeable comments: 1) there is a click noise in the cold when you first start the car. 2) With the window down a loud noise is heard when switching from park to drive or reverse. The dealer said this is normal and is due to the large solonoid. 3) The radio went off but no display came on. The radio came back on after the vichele was turn off and back again.

Report Abuse
1 out of 5 stars

Run for your life!!

AK, 05/27/2021
2009 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
3 of 4 people found this review helpful

Bottom line...we spent over $15,000 on repairs. So many problems with the adblue system. My ML went into limp mode and not even the Mercedes dealership mechanics knew what to do! We ended up having to junk the car. It was such a heartbreaking experience that we will NEVER purchase a Mercedes again!

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
3.25 out of 5 stars

Problems

merc5, 01/30/2012
2009 Mercedes-Benz M-Class ML350 4dr SUV (3.5L 6cyl 7A)
11 of 20 people found this review helpful

I have had this vehicle for 2 years and 5 months. Service has just finished replacing all of the front end bushings without an apparent cause for wear. 29522 miles of almost all highway miles and good roads. No off roading. After one year my gas gauge started malfunctioning. Service had to drop the tank and replace one gauge. I had a 2000ML with various problems including the same gauge issue. Nine years later and still issues that should never have happened. Mercedes service has been very good but none of these things should happen. Integrity is lacking. Too high a price to spend the time in service for things that should not fail so quickly. Transmission could shift a lot smoother.

Report Abuse
4.88 out of 5 stars

Love this car

Car_Guy, 07/08/2010
2009 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
4 of 9 people found this review helpful

Just bought the ML350 4Matic - I love this car. I'm over 6feet tall and this car is the only crossover that's built for tall people. Looks sexy and drives great - what more can you ask for.

Report Abuse
5 out of 5 stars

Mercedes ML 350 4 matic

Ryan, 05/29/2021
2009 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
2 of 4 people found this review helpful

Worst vehicle I have ever owned NOT!!! If people weren't so afraid to spend money on maintenance and repairs we Benz owners would have nothing to drive. So......,thank you. What a great engineered vehicle. Good work Benz. I'm proud of ya! Bought the car for 20k took it to Florida twice no breakdowns "mazda" Couple of repairs here and there. Whatever... It's better than replacing a transmission on a CHRYSLER!!! Yeah Chrysler Sucks. Benz knows ,Chrysler got fired from Benz in 2008. Best move to make , they try and ruin everything they touch. Lots on the never buy list. Alright, thank you Benz for engineering the BEST car I have ever owned.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4.63 out of 5 stars

Pretty Good

Corey Foreside, 09/14/2009
2009 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
1 of 4 people found this review helpful

My dad got this car as a loan while his CLK was in the shop and I felt the need to write a review for it. First, this car is very fun to drive and has great handling and performance. The rear seats are another story. The way the back doors are shaped makes you trip almost every time you get out of the back. They contour around the wheel inserts. Making for a very uncomfortable entry/exit. Just look at a side view of the car and you'll see how the back doors are shaped. It has a very well made interior and exterior. The navigation system is pretty confusing, though. It's a pretty good car overall.

Report Abuse
Items per page:
50