Used 2020 Mercedes-Benz GLC-Class SUV Consumer Reviews
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A level up
Jason , 03/26/2020
updated 02/05/2024
2020 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
96 of 100 people found this review helpful
If you are in the market for this type of automobile, you should know that you have many options within this price range. The history and prestige that come with a Mercedes Benz is hard to describe. Since our 1st Mercedes, my wife and I have had a BMW and 2 Audis. The difference is in the small details. Before we got our GLC 300, we considered the X3 and Q5. We liked the exterior styling of all 3 SUV's but the interior is where you spend your time. As soon as we sat in the GLC 300, we felt different. The interior is so classy and a level above the competition. The MBUX in the 2020 is amazing, so easy to use and customize, not to mention voice controls of most convenience functions are a bonus. No one needs a system to turn on your heated seats or heated steering wheel but it is a wonderful touch. A few things that I think make the Mercedes a level up: 1. Controls/knobs feel better, higher quality. If they aren't metal, they sure feel like it. 2. Rearview camera is not exposed to weather so it stays clean by closing when not in use. A huge plus to me. 3. Exhaust tips are not real which I thought was cheap at first but after washing it a few times, I now realize they dont get sooty. Soot is a fact of life with turbo cars but this model always looks like new! The ride quality of the GLC 300 is amazing, you can cruise at highway speeds and barely notice any road noise. The Burmester sound system is better than the Bang & Olufsen system in our Audi. Owning and driving a Mercedes is something special. I guess that's why there are so many songs referencing the brand. I have tried BMW and Audi and have no complaints about either brand, but they are not as luxurious as Mercedes. The 2020 GLC 300 has confirmed this opinion for me. Update after 4 years: still an amazing vehicle. Just turned 30k miles and the only had 2 issues. 1. No throttle response which occurred in a parking lot. Idled into a parking spot and shut off. Restarted and issue resolved. Dealer did do a computer refresh for TSB. Driver seat tex material started to crack between the perforations about 6 months ago. The seat material was replaced under warranty. I just replaced the factory run flats with non run flat tires since I have the spare tire option and what a difference! Feels like I'm driving on pillows.
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Beyond Expectations
Peter Neuberger, 01/07/2020
2020 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
40 of 42 people found this review helpful
Wasn’t really looking to buy, but in checking out and testing the new 2020 GLC 300 recently, I was taken aback by the luxury and performance this vehicle provided. Perfect size/fit, very agile/nimble and its look and styling is the best on the market.
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Amazing SUV with advanced technology
Ravelsben , 01/11/2020
2020 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
40 of 42 people found this review helpful
I got ur as a birthday gift for my husband Abd he absolutely loves it! Very high tech and high quality interior. I’ve shopped across Porsche Macan, BMW X3 and Audi Q5. Nothing compares to the GLC300. They all seems behind in tech and the quality of interior.
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Relocated from KY to TN
Patrick, 09/07/2020
2020 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
13 of 13 people found this review helpful
I had this SUV for about one year and I am really pleased with the luxury, comfort and performance. This is a lot more fun than my 2018 Lexus RX 350.
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Severe safety issue
OriginalMoe, 08/21/2020
2020 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
122 of 135 people found this review helpful
For 45 years I have been a loyal Mercedes-Benz owner - mostly E Class vehicles with the exception of my 2017 and 2020 GLCs. The 2020 has a severe safety issue which may cause injury or death. When the cruise Control is set it automatically changes the set speed as the road speed limit changes. A wonderful feature however, the GLC senses the exit ramp speed limit as I travel The highway and changes the cruise Control to the exit ramp speed limit. So, traveling at a speed set to 70 mph on the interstate, I pass by an exit and the cruise Control changes to 30 mph and applies the brakes. Vehicles behind me screech their tires, blow their horns and make unmentionable comments and gestures as they pass. A recalL is needed before a catastrophic incident occurs.
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Awesome GLC 300
Jay, 11/08/2019
2020 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
30 of 33 people found this review helpful
Really a great car. Was looking to downsize from my larger Chevy Tahoe (which I loved)..... and the GLC 300 AMG trim night package was the right fit. An awesome vehicle all around. Body style is great, handling is superb...... and the technology on the vehicle is unbelievable! Really impressed by this fine driving machine!
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excellent vehicle
Garth H, 12/04/2019
2020 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
23 of 25 people found this review helpful
Mercedes hits a home run with this one. Impeccable interior, stylized exterior, fantastic handling and ride. Plenty of HP from the power plant. The MBUX system is pretty impressive as well. Highly recommend!!
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Blown Away
Sal, 08/12/2020
2020 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
14 of 15 people found this review helpful
Comparing with 2020 Audi Q5 and BMW X3, I found the GLC 300 to have the best exterior and interior style, comfort, infotainment. Though the BMW has better handling and driver dynamics, the interior buttons on the dash and steering looks and feels so cheap and outdated. The current Audi Q5 looks old and boring; the virtual cockpit is nice if the map interface was more modern like Google Maps. The augmented reality feature is the GLC is leaps and bound ahead.
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Love this car
KW, 02/20/2020
2020 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
13 of 14 people found this review helpful
We tried the Audi Q5, Volvo XC 60 and this car blew both away. Comfortable, stylish, sporty and safe with plenty of head space and leg room.
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Sporty with lots of luxury and panache!
Susan G., 10/04/2019
2020 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
16 of 18 people found this review helpful
I would tell any prospective buyer that if they're just attempting to "check it out" or "just test drive", be prepared to fall in love!
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AWESOME DRIVING EXPERIENCE
Perynthia Blye, 06/10/2020
2020 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
18 of 21 people found this review helpful
This SUV hugs the road and offers the feel of safety. The ride is comfortable, smooth and quiet. It offers ample leg room for backseat passengers and plenty of storage space in the trunk.
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WoW! Awesome vehicle
Curtis, 07/27/2022
2020 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
5 of 5 people found this review helpful
This is my first Mercedes! And it won't be my last. great running, lots of pep got a 4 cylinder. Comfortable. Very well laid out. There is nothing I don't love about this SUV!
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Surpassed my expectations!
Happy Benz Owner , 02/01/2023
2020 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
5 of 5 people found this review helpful
Besides the obvious, quality, workmanship, and my dealership it’s a remarkable automobile. There is truly nothing I don’t like.
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Glad I chose the GLC 300 Mercedes
Jayne / Sarasota, FL, 02/09/2023
2020 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
5 of 5 people found this review helpful
Recently I bought a 2020 GLC 300 with very low miles (5900). I'm the second owner and very happy with the car. My BMW X-3 was stolen in November and I needed a replacement car. After driving Lexus/12 years, BMW/3 years I chose a Mercedes, which I used to drive in the mid 1990's for 6 years. There's something about the Mercedes that makes me feel very safe, visibility is great, technology and instruments are easy to use. I especially like the parking assist, Apple Car Play feature and ease of the instrumentation.
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Very Posh SUV
Brandon, 04/10/2023
2020 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
5 of 5 people found this review helpful
I’ve been in love with Mercedes cars since high school and I love my GLC. The details throughout the cabin really make you feel like you’re in a private jet and the engine provides smooth and quiet acceleration even when you push it. The only downsides I’d mention are that I think the digital gauge cluster and adaptive cruise control should’ve been standard features, the latter would’ve helped it to standout even more.
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Unreliable / I’ve owned 9 and this is the last
PeteInSD, 07/28/2020
2020 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
65 of 85 people found this review helpful
My vehicle has 8800 miles on it. Check engine light came on at 8500 miles and I made it to a dealer, where they diagnosed a faulty transmission control unit. Since it’s not in stock, I’ll have to call ahead to another dealer to get it fixed. When they did the A service (early), they overfilled the oil, so now the car smokes like a chimney but I was told it will burn off. I thought a new Benz would be great for a cross country road trip. Instead I’m discovering that the GLC was a bad purchase decision. If you’re reading this, know that we’ve owned 9 Mercedes over the last few decades. And this will be the last.
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Lemon - Break sensors slam on the breaks
PL, 06/22/2021
2020 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
13 of 16 people found this review helpful
Mercedes knows there is a problem with some of these cars slamming on the brakes when sensing a shadow (such as an overpass on the freeway) but says they don't have a solution and tells you to keep driving the car. No option to turn the feature off, no fix, no offer of a courtesy car.
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Pure Luxury SUV
Chuck V, 02/09/2021
2020 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
4 of 4 people found this review helpful
After our BMW X3 was hit and totaled we purchased the GLC 300 4Matic. We love it! The interior of the GLC is gorgeous. The interactive infotainment system is easy to use and learn. The only thing the X3 had that was better than GLC was more rear cargo space. My wife and I are very happy with this purchase.
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Some disappointments
Ron, 02/13/2021
updated 08/16/2022
2020 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
9 of 12 people found this review helpful
We have two Glcs. They are very nicely styled and handle very well. However, the agilty control suspension is below standard on bumpy roads. The battery capacity seems okay, since we get far less battery power warnings than in the beginning. Mbux is disappointing from the angle that most of the info, even the radio handling, is only indirectly available. You almost always always have to press something one or more times to get access. Further, I feel really f-ed by Mercedes for de-activating most of the connectivity options that mbux could offer. Fuel consumption on borh cars is 60% more than rated on paper.
MB GLC 300
Frank J. Vega, 09/02/2020
2020 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
7 of 9 people found this review helpful
Love my new GLC 300. All the new bells and whistles make this choice first in its class. Comfortable seating, new MBUX infotainment is legit. Nice upgrades to cabin and the engine seems to run smoother.
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Impractical
Kina , 09/27/2020
2020 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
26 of 50 people found this review helpful
I’ve had the 2020 GLC for a year now and it’s been nothing but a headache. Many small inconveniences that add up to be absolutely infuriating. From the license plate mounting and inability to buy adjusted brackets on the MBUSA site, to the inability to properly install a car seat; this vehicle is absolutely inconvenient at every turn. The car was designed with solely the driver in mind. For all other passengers it is an uncomfortable ride. If you have kids, I highly don’t recommend. If you have a dog and want to put a backseat cover down, I highly don’t recommend. If you take road trips with more than one person, I highly don’t recommend. The backseat is very small, it’s actually smaller than the backseat of my Camry. The trunk space is nonexistent. The Apple car play is frustrating, as you must have the phone plugged in to access the typically Bluetooth feature. There’s no place to comfortably put your phone in the front seat, no place for it in the console, doors, armrest. You can barely fit a coffee mug in the console. If you want to plug your phone in to use the Car Play feature you have to put it in the armrest and close it in or carefully position the cord and try to close it. It all comes down to being one of the most inconvenient impractical and infuriating vehicles I’ve ever driven or ridden in. But if you’re the only one ever riding in it..no worries, go for it!
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Disappointed
Disappointed I'm PA, 07/29/2020
2020 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
17 of 33 people found this review helpful
Traded a 6 year old Audi Q5 TDI and disappointed not only by the performance (feels really slow out of the gate) but the MBUX is really poor once you get past the flash. Probably will eat a loss and get rid of this in under a year
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Decent. Hopefully 2022 model will be improved.
Ozzy, 11/20/2020
2020 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
12 of 26 people found this review helpful
Superb engine for 2020. Powerful and refined.Economical as well. Drove more than 500 miles from Carlsbad to Sacramento on one tank. Nice cultured car overall, however with a few too negative quirks to my personal taste. 1) Seating position unlike in X3 or Q5 is too low for me, more car like than SUV. Adjusting higher will put your head uncomfortably close to the roof.(depending on your height of coarse). Salon is too tight. 2022 model will be bigger. 2) Handling unfortunately is too bloated. Pity only claustrophobic Macan is great in this regard. 3) Driver's side mirror has too much magnification ratio. 4) Ahh, That typical Mercedes gear selector....
Terrible Tires
AYD, 06/02/2020
2020 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
30 of 74 people found this review helpful
Why drive an SUV if the tires can’t handle graded dirt roads? The Pirelli no-flat tires puncture very easily. This is my last GLC....
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Dreams come true
Margaret B, 03/08/2020
2020 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
5 of 14 people found this review helpful
This car has so many features and I feel so safe.
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great satisfaction
tony, 01/13/2020
updated 07/21/2020
2020 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
2 of 6 people found this review helpful
go for it, it will exceed your expectation. It has been 7 months since my purchase and I still love everything about it.
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Owner
Jamyya , 04/01/2020
updated 10/04/2021
2020 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
5 of 24 people found this review helpful
I so hate my car. I've been having transmission issues. It's just not up to the quality I'm use to from Mercedes-Benz.
Fantanstic
Abbu, 09/29/2020
2020 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
1 of 7 people found this review helpful
I feel very decent car
Norma830
Norma830, 06/24/2020
2020 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
1 of 9 people found this review helpful
Awesome ride ❤️
I would buy it again
Michael, 01/11/2024
2020 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
0 of 0 people found this review helpful
I have a lot of likes and very few dislikes. This is the most comfortable vehicle I have ever owned. It drives nice and I have had very few issues with it. Only dislikes are that it is not exciting to drive and the lane keeping assist is glitchy in that it tends to think I am drifting into another lane when I am actually changing lanes with the signal on. The result is that it will break when I'm not trying to break. Otherwise, I love this vehicle and there is a strong chance that my next purchase will be a GLC again. The only change I would make would be to get the GLC 43 so that I will still have the great comfort, but a little more excitement.
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