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Used 2018 Mercedes-Benz GLA-Class Consumer Reviews

4.3 out of 5 stars
44 reviews
2...

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We have a limited number of reviews for the 2018 GLA-Class, so we've included reviews for other years of the GLA-Class since its last redesign.

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Pros
Cons
5 out of 5 stars

Great car

rich boyd, 08/05/2016
2016 Mercedes-Benz GLA-Class GLA 250 4dr SUV (2.0L 4cyl Turbo 7AM)
21 of 22 people found this review helpful

My wife and I love this car; it is luxury inside and out. The GLA sits high and is very comfortable; MPG is very good; handling is great; it has plenty of power; and it has a lot of storage space. I compared the GLA with the Lincoln, BMW, and Audi and we picked the GLA. Some of the supposed experts knock the GLA because it doesn't fit into a certain category; who cares. Just look at the reviews of the people who own the GLA. For my wife and I , it is perfect.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Unique Multi-tasker

CarGuy, 08/18/2016
2016 Mercedes-Benz GLA-Class AMG GLA 45 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
20 of 21 people found this review helpful

I have taken the GLA45 on road trips and the track. It is the best vehicle I have ever driven which includes some BMW M models. It has carried kayaks and paddle boards, been down some graded dirt roads and done a track day. It did everything superbly. I only used the Sport+ setting on the track, not even race. The dual clutch shifts seamlessly and almost no roll. I have the adaptive suspension, too. It is very quick but does have a pedal delay which is some really odd programming. The turbo will come on strong but smoothly. I like having a unique car. The only negatives for me are in the technology. The computer is complex and takes a lot of time to program and look for stuff. The car is new so I cannot comment on reliability but hopefully it will be average. I strongly recommend this car as a performance vehicle that can multitask, too. It is a lot of car for the money. If you want one you will want to limit options and I would offer ten percent less than the sticker. Mercedes overloads the options like a luxury cruiser which can add $25k and makes it a super expensive hot hatch. They also tend not to carry many colors outside of the gray scale. So, it you want red or blue and under $60k you will have to look far and wide. Most will be $65k and up and in black, gray, silver or white. However, if you love driving and need a crossover-hatch-SUV this is the best!

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

I love this car

Kelly Wells, 01/01/2017
2017 Mercedes-Benz GLA-Class GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
12 of 12 people found this review helpful

I looked very seriously at 4 vehicles before buying the Mercedes GLA 250 : the Volvo V60, the VW Alltrack, and the BMW X1. The Mercedes has everything that I wanted. It has the Apple CarPlay, which I love. The controls are really easy to read and understand which makes driving the vehicle safer for me because I am not taking time to figure the display out. BMW - display was too busy and complex for me. The Volvo, seats not that comfy in my opinion and visibility terrible. The Alltrack was nice but to be honest, the customer service at the dealership stunk! The salespeople at Mercedes were so attentive and on point the entire time, that the sales process went very smooth. This car has driven like a dream for the 1000 miles I've put on it to date, and I really like it. Cons are that the glovebox is small, the headroom is a bit tight at times if you are tall and the back storage is a little tight, but the drive and comfort on the road and ease of controls, heat, radio, etc. I just love the layout of it all and the interior is very stylish!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Loving my GLA 250 4MATIC

Jules, 11/15/2018
2018 Mercedes-Benz GLA-Class GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
20 of 22 people found this review helpful

I recently purchased my 2018 GLA 4MATIC after having a hard top Miata for a few years. I LOVED my Miata but it was time for a more luxurious ride. I first looked at the Volvo XC40 and while I really liked the car, there was a huge blind spot and none of the dealers within a 100 mile radius had any in stock and I would have to order one and wait until the new year for it to arrive. No instant gratification there! Then I started to consider the GLA, the Audi Q3 and the BMW 1 & 3. I test drove the GLA and really liked it but thought I'd look at the other brands before purchasing. The Audi didn't have Apple Car Play and that was a deal breaker. And I have never liked BMWs (I know I'm weird) so after looking at them in Palo Alto, I crossed them off my list without a test drive. (I sat in both the 1 & 3 and didn't like the interior on either - both felt cheap and cramped.) I decided on the GLA 250 4MATIC and I've had it for a month. I really like the way it drives and handles. I like a car to go and pick up quickly, so I was concerned it wouldn't be zippy enough, but that isn't an issue. The front is very comfy and I love the support the seats offer as well as the layout. The tech systems was very easy and intuitive and I'm not a techie so I was worried about that, but again, not an issue. I'm short and the head room isn't the greatest but I have the first seat position button set to very low and the second button set to where I drive, so entering and exiting isn't an issue. The back seat is small and I wouldn't want to sit there, but I don't have to, and I rarely have passengers in the back. As for the cargo space, don't buy this car if you're looking to haul big or large items - it's not built or meant for that. I love this car and it fits my lifestyle perfectly - beautiful exterior and interior, great ride, great pick up, and I think it handles great. Also, the dealer experience at MB surpassed all the others except Audi - they were very good as well. Bottom line, I'd totally buy this car again.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
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5 out of 5 stars

A sporty cross-over GLA250

Grazelgarcia@gmail.com, 02/23/2016
2016 Mercedes-Benz GLA-Class GLA 250 4dr SUV (2.0L 4cyl Turbo 7AM)
19 of 21 people found this review helpful

I love this car! Its a small crossover but it's perfect enough for me and it doesn't feel like I'm in a big family SUV. I got the car with the sports package and it drives really really well with good handle on turns. The trunk, however, is small so if you have huge cargo at all times, this may not be the right car for you. The car is worth test driving and if you like it make sure that you do research before you lease. Don't forget to utilize edmunds.com for the resources they offer!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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