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Used 2018 Mercedes-Benz GLA-Class Consumer Reviews

4.3 out of 5 stars
44 reviews

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We have a limited number of reviews for the 2018 GLA-Class, so we've included reviews for other years of the GLA-Class since its last redesign.

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Pros
Cons
5 out of 5 stars

I love this car

Kelly Wells, 01/01/2017
2017 Mercedes-Benz GLA-Class GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
13 of 13 people found this review helpful

I looked very seriously at 4 vehicles before buying the Mercedes GLA 250 : the Volvo V60, the VW Alltrack, and the BMW X1. The Mercedes has everything that I wanted. It has the Apple CarPlay, which I love. The controls are really easy to read and understand which makes driving the vehicle safer for me because I am not taking time to figure the display out. BMW - display was too busy and complex for me. The Volvo, seats not that comfy in my opinion and visibility terrible. The Alltrack was nice but to be honest, the customer service at the dealership stunk! The salespeople at Mercedes were so attentive and on point the entire time, that the sales process went very smooth. This car has driven like a dream for the 1000 miles I've put on it to date, and I really like it. Cons are that the glovebox is small, the headroom is a bit tight at times if you are tall and the back storage is a little tight, but the drive and comfort on the road and ease of controls, heat, radio, etc. I just love the layout of it all and the interior is very stylish!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great car

rich boyd, 08/05/2016
2016 Mercedes-Benz GLA-Class GLA 250 4dr SUV (2.0L 4cyl Turbo 7AM)
21 of 22 people found this review helpful

My wife and I love this car; it is luxury inside and out. The GLA sits high and is very comfortable; MPG is very good; handling is great; it has plenty of power; and it has a lot of storage space. I compared the GLA with the Lincoln, BMW, and Audi and we picked the GLA. Some of the supposed experts knock the GLA because it doesn't fit into a certain category; who cares. Just look at the reviews of the people who own the GLA. For my wife and I , it is perfect.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2018 Mercedes-Benz GLA-Class for sale near you
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5 out of 5 stars

Unique Multi-tasker

CarGuy, 08/18/2016
2016 Mercedes-Benz GLA-Class AMG GLA 45 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
20 of 21 people found this review helpful

I have taken the GLA45 on road trips and the track. It is the best vehicle I have ever driven which includes some BMW M models. It has carried kayaks and paddle boards, been down some graded dirt roads and done a track day. It did everything superbly. I only used the Sport+ setting on the track, not even race. The dual clutch shifts seamlessly and almost no roll. I have the adaptive suspension, too. It is very quick but does have a pedal delay which is some really odd programming. The turbo will come on strong but smoothly. I like having a unique car. The only negatives for me are in the technology. The computer is complex and takes a lot of time to program and look for stuff. The car is new so I cannot comment on reliability but hopefully it will be average. I strongly recommend this car as a performance vehicle that can multitask, too. It is a lot of car for the money. If you want one you will want to limit options and I would offer ten percent less than the sticker. Mercedes overloads the options like a luxury cruiser which can add $25k and makes it a super expensive hot hatch. They also tend not to carry many colors outside of the gray scale. So, it you want red or blue and under $60k you will have to look far and wide. Most will be $65k and up and in black, gray, silver or white. However, if you love driving and need a crossover-hatch-SUV this is the best!

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

A sporty cross-over GLA250

Grazelgarcia@gmail.com, 02/23/2016
2016 Mercedes-Benz GLA-Class GLA 250 4dr SUV (2.0L 4cyl Turbo 7AM)
19 of 21 people found this review helpful

I love this car! Its a small crossover but it's perfect enough for me and it doesn't feel like I'm in a big family SUV. I got the car with the sports package and it drives really really well with good handle on turns. The trunk, however, is small so if you have huge cargo at all times, this may not be the right car for you. The car is worth test driving and if you like it make sure that you do research before you lease. Don't forget to utilize edmunds.com for the resources they offer!

Safety
5 out of 5 stars
Technology
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Performance
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Interior
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Comfort
5 out of 5 stars
Reliability
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Value
5 out of 5 stars
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5 out of 5 stars

I really enjoy this vehicle.

George, 11/09/2017
updated 11/12/2020
2018 Mercedes-Benz GLA-Class GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
34 of 39 people found this review helpful

This vehicle is very comfortable to drive. Even in cold weather, the heating system keeps the vehicle comfortable. After about 1500 miles, I have had no trouble with it at all. The styling of the exterior makes me smile. It is a cute, stylish SUV. After 7800 miles I continue to enjoy this vehicle. The Apple CarPlay deserves mention. It makes finding where you are going relatively easy since there is a clear map with verbal directions as well as directions pictured on the GPS map. I ordered all of the safety features available. The car has stopped itself to prevent getting too close to the vehicle in front of my vehicle. The vehicle provides an audible signal and a visible warning to warn me not to change lanes. This is especially helpful when driving on a dark road. When my back was not feeling fine for a day or two, the supportive seats were helpful. In short, I like the style, comfort, and practicality of the vehicle. Update: Now that I have about 26,000 miles, I continue to enjoy having the vehicle. All of the things I wrote about the car above remain my feelings about the vehicle. I have two cars. When it cane time to replace my other car, I bought another Mercedes Benz (a convertible). Even though Mercedes cars are not cheap, I believe they are worth the money because they provide a feeling of enhanced safety, comfort, and happiness. Update: At 30,000 miles, what I wrote about the vehicle remains true. It has chugged along very nicely as it took care of the important tasks of taking me back and forth to work, to get healthcare, to visit family, and to shop for food during the pandemic. When I bought the vehicle. I did not expect the healthcare I would need or a pandemic. But the vehicle has handled these challenges very well. With about 32,000 miles on it, the vehicle is still a joy to own and drive. Now I use it as a backup to my daily driver — another Mercedes Benz. I do not work for Mercedes. But this is how I feel.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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