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Used 2011 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A) Consumer Reviews

3.8 out of 5 stars
11 reviews

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4.5 out of 5 stars

Grey Ghost aka GL450

terp97, Falls Church, VA, 12/07/2010
Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
10 of 11 people found this review helpful

Turned in 08 for a new 11 and once again very happy. Navigation is improved but still short of Acura/Lexus. Rear Entertainment screens are nicer but placement is horrible. They should have stayin the headrest. DVD in the center counsel is great location and it would be nice to control the DVD playback from the command not just from one of two remotes. It would be nice if the 550 grill and fender flares could be had as in option. The grill is massive and really sets the GL off with out sucking up all that gas like the 550 not that the 450 is any better.

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1 out of 5 stars

The most unreliable vehicle. Never Again!

Just a car Guy, 01/05/2019
Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
9 of 10 people found this review helpful

We absolutely loved our GL350 when it was working and really wanted to love Mercedes-Benz; however, here are some of the repair challenges we had to deal with in only 100k miles of ownership. All 4 air struts timing chain replacement Timing chain tensioner failure/replacement Engine mounts Torque converter NOX sensor DEF filter failure/replacement Urea Fluid heater/gas tank replacement Coolant hose leak/replacement two engine oil line leaks Constant grey sludge being dropped from the vehicle on the driveway almost every bulb that produces light in the front of the vehicle. 3 batteries i'm sure there is something else i've left out We just cant justify spending additional money on the repairs at this point and Mercedes USA is no help so we had to get rid of her. We have moved on to Tesla ( i own a 120K mile Model S that has been an absolute dream to own and drive). We just purchased another one. Please don’t buy this vehicle or anything from Mercedes... You have been warned!

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Delightful Improvements

beechtiger, Houston, TX, 01/20/2011
Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
5 of 5 people found this review helpful

I was delighted with significant improvements in Mercedes GL450 in the last few years. The firm seats are comfortable for both short and long distance driving. As a previous Land Cruiser owner, I am mighy pleased with the third row seats in GL450 as compared to Land Cruiser. It was a very simple push-button to set up the third row seats.

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5 out of 5 stars

Follow Up to My 2016 Review

cyk, York, NE, 06/19/2019
Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
5 of 5 people found this review helpful

To recap, I purchased a ‘11 GL450 almost 5 years ago for $27k with 77k miles. The car now has 147k miles and I can say it’s been a stellar car. The utility of 7 seats and plenty of cargo room speaks for itself. The economy has also been acceptable, consistently returning 18mpg. Materials have stood up quite nicely to the daily abuse of a growing family. Maintenance costs have been minimal and reliability has been stellar. Outside of replacing brakes and regular oil changes, the only repair has been a suspension airbag. The original plan was to run the GL to 200k miles and if the last 70k miles are any indication, we may go much longer! Considering our great experience, we will be taking a very close look at a new GLS when the time comes.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

What a Luxury SUV Should Be

Mr. Jim, Lanham, MD, 04/07/2016
Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
8 of 11 people found this review helpful

We used to own a GMC Yukon XL Denali. That was a great roomy SUV but frankly it felt like driving a school bus around town, and long trips were kind of draining despite the fact the vehicle was roomy and comfortable. Our GL450 on the other hand has a little less room on the interior, but it is the best SUV I have ever driven. It steers and feels more like a big luxury sedan than a "truck". The seats are comfortable and look almost brand new on a car that is nearly 5 years old. There is plenty of room for our family of 5 and the third seat can be split or both side folded down to give cavernous storage room. The GL450 accelerates very well, brakes great and shifts smoothly. Some of the controls take a little getting used to and yes, it is a Mercedes so the maintenance can be a bit pricey. That said, we have had nothing major go wrong in the 2 plus years we have owned it. A couple of quirky things required fixing but were covered under the extended warranty we purchased. The GL450 has been really reliable and although the services can be costly, we always get a loaner and are treated with tremendous respect and courtesy by the Mercedes service staff. I think a lot of folks don't consider the loaner value when they complain about the cost of repairs. When I get our Ford or Buick fixed I'm usually out anywhere from $50-$100 to a rental car place. The GL450 looks great, is a safe and reliable luxury SUV.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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