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Used 2018 Mercedes-Benz G-Class Consumer Reviews

4.3 out of 5 stars
39 reviews

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We have a limited number of reviews for the 2018 G-Class, so we've included reviews for other years of the G-Class since its last redesign.

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Pros
Cons
5 out of 5 stars

2005 Grand Edition G55

Suhail, 02/14/2016
updated 02/16/2017
2005 Mercedes-Benz G-Class Grand Edition 4WD 4dr SUV (5.4L 8cyl S/C 5A)
9 of 9 people found this review helpful

This is supposed to be a SUV, with excellent off road capabilities, by far probably the best, for vehicle on sale for civilian use. Any one expecting a ride quality and or comfort of a sedan, will be disappointed. I have about 125,000 miles on my vehicle, and can report an average of 13:5 MPG, compared to my previous Chevy Suburban which averaged about 14 MPG, over the same number of miles, one reason, the suburban used 87 octane gas and the G uses 91 octane so a more expensive vehicle to drive. Parts and or repairs are comparable, or have been to me. Probably depends on one's driving habits. It's the same design since 1979. People who like it love it, for other it grows on one. One thing in a situation where it's to be valet parked, they park it up front and center. People actually come and want to discuss the vehicle in parking lots, so because of its rarity, it certainly turns heads. It came with Yokohama AVS 18" tires, apparently it's not been made any more, it was a very comfortable quite tire, I would like opinions on replacement. The G55 looks as good as new, I ave changed the rear lights to LED, and the fronts to BiXenon, I have also upgraded to a sattelite based GPS audio unit., the result, the controls on the steering wheel does not work. The heated steering wheel, and heated seats for the passenger in the front and two in the back will bless you on chilly days. The vault like doors give a level of safety, unlike any other. It is known to jar the electric window regulators and make them malfunction I have read elsewhere, I have been spared so far , though the rear right has started to show some sluggishness supposed to be a $400+ fix.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3.13 out of 5 stars

Update to previous review

JulesH, 09/02/2008
2007 Mercedes-Benz G-Class G500 4dr SUV 4WD (5.0L 8cyl 7A)
8 of 8 people found this review helpful

I've had this vehicle now for 5 months. It has been in the shop several times. It is not reliable and I cannot recommend it. The steering wheel shock absorber was replaced and front end was aligned, the entire headlight bulb assembly had to be reworked to fix an electrical short (this took 3 trips to the dealer) and the passenger side door had to be realigned since it would not close properly. This was all within the 1st. week of ownership. Then the rear door lock went and now the rear window washer does not work. Car is a time bomb. The dealer is now offering to buy it back after my complaints. It was supposed to be CPO'd, but problems since day 1 have been occurring.

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4.5 out of 5 stars

2009 G-CLASS

BERGTOLD, 06/10/2009
2009 Mercedes-Benz G-Class G550 4dr SUV 4WD (5.5L 8cyl 7A)
7 of 7 people found this review helpful

I bought the new G because i was tired of all the 09 vehicles looking alike. well the G is all I hoped it would be as well as fun to own and drive. its not for everyone but its the ideal vehicle for me. THE ONLY NEGATIVE- IT GETS TOO MUCH ATTENTION.

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1 out of 5 stars

2017 G550 Nightmare

julianfrancishill@gmail.com, 07/20/2017
2017 Mercedes-Benz G-Class G 550 4dr SUV 4WD (4.0L 8cyl Turbo 7A)
24 of 28 people found this review helpful

I have slaved through school for the past 14 years to finally purchase the car of my dreams. I spent countless hours test driving and convincing my wife to buy this car. It was a special order designed by the dealer. It just so happened to be the exact color and some options I preferred. I made a down payment. En route to the US from germany, the cargo ship had a fire. This caused a +1 month hold up on my car at the port of Baltimore. Thinking to myself????? "Should I buy a car like this?" The car was released and finally arrives!!! Yes! I go to the dealer for pickup and drive it for 15 minutes and enjoyed finally being able to see the most beautiful hand crafted piece of artwork ever made. I cruised at low speeds, talked to my salesman, played the radio. Of course, no one is paging attention to fine details at this point. The car went straight from the dealer to my friend who has placed Xpel ultimate on other vehicles of mine. He did an amazing job. 1 week worth of hard work and dedication, The day finally arrives to return the loaner and pick up my car. From the start I heard an intermittent "booting" noise, almost like a baby owl. It would mainly occur between shifts or let up off of the gas. Higher temperatures outside produced a more defined and constant noise. The biggest issue besides the "most" annoying noise was a very hard rumbly and shaking shift when I would brake from 4th to 3rd gear. This was always constant. I finally got the car to my local detailed (whom has been more than professional and kind) to have the service manager drive my car. He noted all of the complaints and the car went in for service. Adaptations (computer updates) were performed which actually made the shifting and hard shakes worse. This is week 3 and there has been no fix. I was told today that, corporate engineers, told my local service team to tear apart the transmission and check everything. They respectfully disagreed and deferred this treatment. They know it's a transmission issue and a case was opened. Meanwhile, they have captured the noise and recorded what I described as "hooting" earlier. They hear it and also agree that this is "NOT" normal. They have no idea what is causing it. With this, I was told today that the service team have been in contact with corporate and they have planned to order a new transmission...... from Germany. 2 more weeks, plus delivery, plus installation. I have involved and contacted MB customer service. These messages have been relayed up the hierachal chain. They were great about getting back to me in a very efficient time. I was told today that they assure their engineers are trying to fix this problem quickly. I have assured and assured that no one in their right mind would pay 129k for a car and want the transmission replaced and to have a noise that can't be fixed. Without anymore complaining and painful details, I am still dealing with this and to let others know, I am not the only one with these issues. A new "befriended" friend of mine and I have been in contact, and he has the same noises. He has also had his brand new 2017 G550 rear end replaced because they thought the noise was coming from there. It's been a disaster and no one who pays this sort of money on a high end luxury vehicle deserves this. The car should be taken back without any question.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4.75 out of 5 stars

G Class Rules

Q, 08/19/2005
2005 Mercedes-Benz G-Class G500 4WD 4dr SUV (5.0L 8cyl 5A)
11 of 12 people found this review helpful

I have had my G for quite some time. It is quality throughout. No plastic and thin metal. Go and drive the best. It's better than my BMW 5 series and the best vehicle I have ever driven. See for yourself. The Hummer owners wish they had one! Its for real.

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