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Used 2021 Mercedes-Benz E-Class Consumer Reviews

4.6 out of 5 stars
34 reviews

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We have a limited number of reviews for the 2021 E-Class, so we've included reviews for other years of the E-Class since its last redesign.

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Pros
Cons
5 out of 5 stars

Luxury and excitement

Rich, 05/14/2021
2021 Mercedes-Benz E-Class E 450 4MATIC 4dr Sedan AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
14 of 17 people found this review helpful

Got the 2 door coupe. Beautiful car inside and out that is really fun to drive. Great tech that isn't difficult to use. Good gas mileage with the eco-boost. Plenty of pep with the turbo-charged inline 6

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Amazing redesign

Wiensm, 06/07/2021
2021 Mercedes-Benz E-Class E 450 4MATIC 4dr Sedan AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
9 of 11 people found this review helpful

The new redesign made the new E class the best looking midsoze luzuary car. I used to own a c63s Amg and I was surprised how peppy the new 450 engine was.

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1 out of 5 stars

Worst Car I have ever owned.

A really unhappy customer, 10/06/2023
2020 Mercedes-Benz E-Class E 450 4MATIC 4dr Sedan AWD (3.0L 6cyl Turbo 9A)
9 of 11 people found this review helpful

I am 71 years old and have purchased many cars in my life. As a special treat for my retirement I leased a high end Mercedes E450 (MSRP over $80,000). Took three trips with the car, broke down each time. When I hit 70 mph, it felt like I was driving a school bus. The one time I took it to service they fixed the transmission. The next time they said it was the wheels (paid $600 to have wheels straightened and that did no good. Finally, they said it was the tires. I had already changed the run flat tires two times because of bubbles in them. It got to the point where I was afraid of driving it. And then, to top it all off, the lease-end process was a complete nightmare. They clearly raked me over the coals. This was the worst car I have ever owned and the worst car buying experience. Buyer beware!

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1 out of 5 stars

The MBUX System Gets a D Grade

Donn Pearlman, 07/06/2021
updated 01/10/2022
2021 Mercedes-Benz E-Class E 350 4dr Sedan (2.0L 4cyl Turbo 9A)
35 of 52 people found this review helpful

My wife recently purchased a 2021 E350 with the Prestige Package because she wanted the Surround View Camera system. This was the fifth Mercedes-Benz vehicle we've purchased over the years, but we are both greatly disappointed with this car. The MBUX audio and navigation system is complicated, not very logic-intuitive and at times downright frustrating. The Surround View Camera requires two steps to activate. After pushing the camera button on the center console you then have to select a specific camera view by touching the far right side of the dashboard screen -- a potentially far stretch for some drivers to reach. The sunblind does not automatically close when you close the sunroof; you have to manually pull the blind shut, a rather cheap thing for a "Prestige Package." It appears the Owner's Manual was written by lawyers more interested in repeatedly warning about not sticking heads and arms out the windows than in providing easy-to-understand "how to" information about the car and its functions. Overall grade: a "D" as in disappointed. Update: we were so unhappy with this vehicle that we traded it in after just three days and only 68 miles to purchase a 2022 Genesis G70.

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5 out of 5 stars

Comfortable with good tech and fun to drive

RaleighEd, 06/30/2023
updated 01/03/2025
2021 Mercedes-Benz E-Class AMG E 53 4dr Sedan AWD (3.0L 6cyl Twincharger gas/electric mild hybrid 9A)
3 of 3 people found this review helpful

Great combination of sportiness, comfort, and luxury. Confident at speed with plenty of power in reserve. Early teething problems with battery issues and recalls made the first year a bit of a chore but after a few long road trips, I love the car and its capabilities.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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