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Used 2020 Mercedes-Benz CLS-Class Sedan Consumer Reviews

4.8 out of 5 stars
5 reviews

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5 out of 5 stars

Classy car

Papi, 02/20/2020
2020 Mercedes-Benz CLS-Class CLS 450 4dr Sedan (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
12 of 13 people found this review helpful

If you are looking for a car that brings a bit of excitement to you every time you approach it, this is your type of vehicle. Aside from great lines and looks, it is smooth, quiet, luxurious and sporty at the same time! A pleasure to drive!

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4 out of 5 stars

2020 CLS 450C

Andy R., 09/26/2023
2020 Mercedes-Benz CLS-Class CLS 450 4dr Sedan (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
3 of 3 people found this review helpful

My 2020 CLS-450 is loaded. Only options I don't have are soft-closing doors and AIRMATIC. Wish I did. The car has 19 inch wheels and run-flat tires. The steel spring suspension can not be adjusted and is too stiff. The car is uncomfortable over bumps and pothole repairs. Lots of noise when the rear wheels go over a pothole repair. This is not what one would expect from a model year 2020 car with an MSRP at $93,000+. The original Continental tires that came with the car are the worst I've ever had. The tires are down to wear limits at 15,000 miles. The car has been mostly driven on local roads using the Steering assist, Distronic and Economy mode, which is 'very kind' on the tires. Part of the problem is that the car has staggered wheels that can not be rotated, which results in more wear. One may question the sanity of MB to put staggered wheels on a car that is not designed nor intended for racing. That plus low quality runflats. Obviously not in the customers' best interest. Other than that, the car is OK.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Mercedes CLS 450 matic

Mike d, 09/02/2023
2020 Mercedes-Benz CLS-Class CLS 450 4MATIC 4dr Sedan AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
2 of 2 people found this review helpful

Love the fit and finish , surprisingly fast in sport + mode. Refine handling and comfortable ride.

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5 out of 5 stars

Great Car

Majuha, 06/16/2023
2020 Mercedes-Benz CLS-Class CLS 450 4MATIC 4dr Sedan AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
1 of 1 people found this review helpful

Just got mine Certified pre owned not long ago. Got a loaner from MB for a 2023 E350 and must say the E is super disappointing in comparison. I don't love the new infotainment and the 350 engine feels so slow after driving the CLS450. My car is almost new so we'll see how much I still love it after 50k miles

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

All around stunning vehicle

Bryce, 08/01/2023
2020 Mercedes-Benz CLS-Class CLS 450 4MATIC 4dr Sedan AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
1 of 1 people found this review helpful

This vehicle does not disappoint. Between the interior, exterior, performance, fuel economy, user interfaces, and amenities, this vehicle is all around exceptional and lives up to every expectation one would have.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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