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Used 2013 Mercedes-Benz CLS-Class Consumer Reviews

4.5 out of 5 stars
26 reviews

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We have a limited number of reviews for the 2013 CLS-Class, so we've included reviews for other years of the CLS-Class since its last redesign.

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Pros
Cons
3 out of 5 stars

Hold on to your ankles

J.R., 03/09/2017
2012 Mercedes-Benz CLS-Class CLS550 4dr Sedan (4.7L 8cyl Turbo 7A)
13 of 21 people found this review helpful

Everyone knows that owning a Mercedes-Benz is a costly ordeal. But my experience went even deeper into my pockets. For the first 3 to 4 years the car was solid! No real mechanical issues. Only the yearly maintenance, tires, and a fuel pump which warranty covered. Within 3 months of the warranty running out the whole air suspension went out. (1400.00 repair dealer cost) 2 months later power steering pump goes (700 repair dealer cost) Within the next visit I needed new pads/rotors. (1500 repair dealer cost) Then upon trying to sell/trade the vehicle in the resale value is less then HALF of what I bought the car for! On top of that my particular model has a recall that has no repair yet so not even Mercedes Benz dealerships will take the car for a trade in. For that kind of money the service is unacceptable. Don't mind spending good money for a quality product. I just believe they don't make one anymore.

Performance
5 out of 5 stars
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4.63 out of 5 stars

Great car but missing a few things.

hbv2020, 02/16/2013
2013 Mercedes-Benz CLS-Class CLS550 4dr Sedan (4.7L 8cyl Turbo 7A)
6 of 16 people found this review helpful

I have driven my 2013 CLS550 for about one thousand miles. This is my first Mercedes, my previous care being a 2010 Hyundai Genesis. I must say that I am not sure the CLS is worth twice the cost of the Genesis. Here are a few annoyances I have found so far. The exterior rear view mirrors do not fold. That option is only available in Canada. The back up camera has no guide lines. The rear seat passengers can regulate the air flow but cannot change the temperature. Admittedly the CLS has much more power than the Genesis, but it is not easy to regulate. The accelerator seems like an on/off switch, which is not easily regulated for steady acceleration.

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5 out of 5 stars

OMG

GDH, 01/19/2023
2012 Mercedes-Benz CLS-Class CLS550 4dr Sedan (4.7L 8cyl Turbo 7A)
1 of 1 people found this review helpful

I came late to this vehicle, but I am more than wowed by the beauty and power this car has...I recently added a RennTech HHT ECU upgrade that has dramatically awakened the motor in this car!!!...This car has a look for business and power for pure motoring pleasure...Well Done Mercedes!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Purchase mistake

Al Gruen, 01/02/2016
updated 07/05/2017
2013 Mercedes-Benz CLS-Class CLS550 4MATIC 4dr Sedan AWD (4.7L 8cyl Turbo 7A)
11 of 40 people found this review helpful

To mention only the most salient points. Visibility for making a left turn is downright dangerous, because of the limited view. The Sport or Comfort choice has no noticeable difference. No place to leave sunglasses for easy access. Battery had to be replaced after 1000 miles Drivers arm rest had to be replaced after 2 years 10,000 miles. The navigation screen tilt invites the sunshine which blinds the screen Seat upholstery is hard and causes pain to a user after a half hour. Rear view camera has a fisheye undesirable lens. A highly questionable technology when turning off the monitor it turns off everything such as the telephone etc. When starting the engine, it roars like a lion for several minutes. I don't like the car and am deeply disappointed in its convoluted in the dashboard located information systems. You need to crawl under dashport to find various switches LEFT TURN VISIBI:ITY< IMPOSSIBLE- DANGEROUS. I would never purchase this car again. AMEN Except for exterior design, the is the worst car I have ever owned

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Pricy

Lex, 06/12/2020
2013 Mercedes-Benz CLS-Class CLS550 4dr Sedan (4.7L 8cyl Turbo 7A)
4 of 14 people found this review helpful

Don’t know if it’s worth the dollar after mileage is up

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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