Used 2020 Mercedes-Benz C-Class Consumer Reviews
Used C-Class for sale
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We have a limited number of reviews for the 2020 C-Class, so we've included reviews for other years of the C-Class since its last redesign.
Silver and Red Beauty
Joseph ATX, 10/27/2020
updated 11/25/2024
2020 Mercedes-Benz C-Class C 300 4MATIC 2dr Convertible AWD (2.0L 4cyl Turbo 9A)
35 of 35 people found this review helpful
I’ve had this car for over a year. I had to order the car to get silver with a red interior and top with the driver assist package. It’s a very comfortable car. I took a 4K mile road trip as soon as it arrived. On the road it got 32 to 33 mpg. The ride is smooth and the acceleration is good. The driver assist package has some nice features. I got it mainly for adaptive cruise control. Mercedes makes it hard to get and expensive - driver assist requires the navigation package. There have been no mechanical issues in the past year. One complaint is the trunk can only be opened with the key fob or a release inside the car. Another is the ventilated seats are not cooled. They only blow air through the seats that is the same temperature as the air in the car making it a useless feature on a warm day with the top down. Overall I am pleased with this car and plan to drive it many years. I've had the car just over 2 years. There has only been one problem beyond regular maintenance. When putting the top down the cover that closes over the top was not going all the down. The local dealer lubricated the parts associated with lowering the top. That fixed the problem. It has worked perfectly since. Insurance is expensive. Before buying the car I had read that was the case with the C class. It cost more to insure this car than the two cars we had before this one (228i convertible and Golf R). After two years I am still happy with the car and will continue to drive it for many years. Edmunds is asking for an update at 2 years and 9 months. The starter battery had to be replaced. We don't put a lot of miles on the car. Mercedes told us we should drive more. The problem with the cover over the top closing completely came back. This time Mercedes replaced various cables in the top and the top liner. It has worked well since. Both the battery and top repair were under warranty. After almost 3 years I still enjoy driving this car. Edmunds is asking for an update at almost 4 years of owning this car. There have been no problems during the last year. I am still very satisfied with the car. It's been 5 years and Edmunds is asking to update my review. I've had no problems with the car since the last review. It's a low mileage car at 29K miles so far. I am satisfied with the car. After 5 years I usually want something different but I don't feel that way about this car. I will keep it for several more years. It is still beautiful in silver and red.
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Love this car
Patti, 11/11/2020
2020 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo 9A)
18 of 18 people found this review helpful
This is my second c300 and I love this car. It’s not to big but has plenty of room for adults in the back seat. It has great, luxurious options, great acceleration, plenty of space and love that the back seats fold down when you need extra room
2020 Mercedes-Benz C-Class for sale near you
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Classy Mercedes-Benz
Bertha , 07/27/2020
2020 Mercedes-Benz C-Class C 300 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
20 of 22 people found this review helpful
Smooth ride, many awesome features plus luxurious at the right price!
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Great sportscar
KOLBY, 04/09/2020
2019 Mercedes-Benz C-Class C 300 2dr Convertible (2.0L 4cyl Turbo 9A)
12 of 13 people found this review helpful
Don't be fooled by the 255 Hp. This car is peppy, and fun to drive, (This opinion from a MKZ owner with the 400hp engine.) This little coupe pushes me back into the cozy leather seats, everytime my lovely wife floors the fun pedal. Build quality is excellent, everything works as it should and everyone at Temecula MB was Awesome!
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A lemon?
D. B., 04/02/2021
2020 Mercedes-Benz C-Class AMG C 43 4dr Sedan AWD (3.0L 6cyl Turbo 9A)
15 of 17 people found this review helpful
So far it looks like maybe we got a lemon. Like the performance and handling. But after just 7 months and 3,000 miles; one of the Mercedes Original tires went flat, and an electrical problem with the gear shift lever. Could not take the car out of the park mode. 2 trips back to the dealer already.
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Love the Benz Rocket!!
Joshua, 12/01/2020
2020 Mercedes-Benz C-Class AMG C 43 2dr Coupe AWD (3.0L 6cyl Turbo 9A)
5 of 5 people found this review helpful
Love the quality, comfort, style, craftsmanship. And the rocket powered twin turbo V6 is amazing!!! Surprisingly good gas mileage
"Best" Mercedes to own
ASnow, 10/26/2022
2020 Mercedes-Benz C-Class C 300 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
6 of 7 people found this review helpful
Would I recommend this vehicle, no. I was told that this was the "best" vehicle to own in the Mercedes-Benz line up and that has definitely failed to be accurate. After about 8 months of owning the vehicle, I stated to have engine turn over issues. I would click the start/stop button and it would sometimes turn over and sometimes fail to do so. I was told that by service advisors and the service manager that nothing could be done if it did not happen in the dealership service center or in front of them. Although I had video footage of what the vehicle was doing. At one point while making a left hand turn on a flashing yellow, the accelerator failed mid turn, causing me to almost cause an accident while making the turn in front of an on coming vehicle at 5 mph. Pedestrians thought that I was doing it on purpose. I pulled over, turned the vehicle off and then back on. The accelerator worked fine after that. I took it back in and was told that there was no recalls or complaints, so they could not do anything about it. On 10/20/2022, I was driving down the freeway, when I went to accelerate and at that moment the vehicle began to stutter/shake uncontrollably. After that, any time the accelerator was pressed it would shutter/shake. My vehicle was towed to a dealership. Come to find out, cylinder one was coding. They found out that the fuel injector was stuck open. According to the service advisor, that issue was causing a misfire. I was told that they replaced the fuel injector and the spark plug. According to the vehicle report I was given, 1 reman injector, 4 TS spring F In, 1 spark plug, and there was a core return (not sure what that means).
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Good, not great
Drisin, 08/03/2019
2019 Mercedes-Benz C-Class AMG C 43 2dr Convertible AWD (3.0L 6cyl Turbo 9A)
21 of 29 people found this review helpful
I've had the C43 AMG Cabriolet for just over a month, coming off of an Audi S7 lease. Some things are great – the cabriolet with the airscarf and rear wind screen, and the headlights are awesome. Acceleration in Sport+ is great, the handling is tight. Some things are annoying, but I can live with them – no heated steering wheel (thought that would be standard on a luxury car nowadays), no trunk release button on the trunk itself (every time I want to open the trunk I have to either look for the key button or pull the lever inside the car), wobbly and noisy windshield wipers that looks very cheap, no separate locking “beep” rather than the car’s horn (my daughter’s Honda Fit does that, but not in a luxury car), gas mileage worse than the V-8 450hp S7 I had. Wish I could program the Comfort mode to make it a bit more sporty – it’s very unresponsive with acceleration. I’ve set the Individual mode, but since it’s not the default setting, I have to always switch it on. Again, these are annoying, but nothing major. Maybe things Mercedes should be working on. Some things if I had known, I wouldn’t have leased this car – most notably the standard leather and Alcantara seats are terribly uncomfortable and cause me back pain within 5 minutes of being in the car (I typically don't have any back pain). I’ve tried numerous adjustments including the lumbar supports and nothing works. This is really a problem for me. The ride with comfort mode is still extremely stiff, feeling every bump in the road and makes the back pain even worse. Also there are no parking sensors. I thought this was standard on all luxury cars now and didn’t even look to see if the car had it. There is a backup camera so you can watch yourself back into another car - it's very difficult to tell how much room is between the car and whatever is behind it. And with the cab top up and the rear headrests, you have very little visibility if you try to just do the old-fashioned head turn to look out the back. So all in all, I’m somewhat disappointed with the car, especially the seats. Of course, coming off of an Audi S7 doesn't make it any easier, but I guess I’ll have to find some seat cushions or something to help for the next 3 years and enjoy the cab on those nice sunny days.
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C300 Cabrio
Hiram, 03/03/2020
2020 Mercedes-Benz C-Class C 300 2dr Convertible (2.0L 4cyl Turbo 9A)
5 of 6 people found this review helpful
Awesome performance for a 4 cylinder. Great technology and comfort options. White with saddle brown leather and dark brown soft top looks classy. The details and quality of the vehicle is great.
Average cars
Marty Lombardi, 07/13/2021
2019 Mercedes-Benz C-Class C 300 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
3 of 3 people found this review helpful
Very average cars for all that money. Have owed serval and tight inside. Reasonably reliable but costly to repair. .
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great car
Bill Aivalikles, 01/05/2021
2020 Mercedes-Benz C-Class C 300 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
3 of 3 people found this review helpful
i have not purchased Mercedes for many years due to the Chrysler merger. I mainly purchased /leased BMWs. The car and the technology is credible. It handles well and is fast. I have no complaints.
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Great so far
Collins, 10/09/2022
updated 03/06/2023
2020 Mercedes-Benz C-Class AMG C 43 2dr Coupe AWD (3.0L 6cyl Turbo 9A)
3 of 3 people found this review helpful
We love this car! It’s very nicely trimmed inside and the acceleration is tremendous. This car will hug the turns. The stereo system is fantastic. UPDATE: I’ve had this car for 2 and it is amazing. The speed and handling characteristics are fantastic. The interior is very well laid and the leather is beautiful.
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A great tool to get you from A to B
Yiding Sun, 07/11/2019
2019 Mercedes-Benz C-Class AMG C 43 4dr Sedan AWD (3.0L 6cyl Turbo 9A)
15 of 22 people found this review helpful
The reason for us to get a car is as simple as a tool to transport you from A point to B point. At least that's what I thought. And the C43 is surely doing a pretty good job. I have been driving the car for half a year and I have to admit that my decision to choose the 43 instead of the 300 is probably the best choice I made in my life. The engine generating 385 hp is way more than enough for everyday you but holding a potential. I enjoy driving the car in back roads in Sport+ mode. There's barely any turbo lag and the steering feels better than the BMW 335i. Suspension is solid, a little bit stiff but you'll enjoy it. The building quality is slightly poor for the car. In the past 6 month, a front collision sensor and a power tailgate motor have been replaced. Strong wind got me a dent on the Speaker and also one speaker has been misplaced since I took delivery of the car. The interior just doesn't feel solid as it suppose to be. The material used in the standard spec can not be called as high quality. Gladly the optional leather upholstery and MB-Tex dash board was equipped on my car. So general feels nice. The tires were complained a lot. For a car with nearly 400 hp. A 225/245 width for the tires are a bit too narrow which caused the car to slide a lot on the dry roads. The so called AMG 4matic just can not let the driver feels as confident as the normal 4 matic in snowy or rainy conditions. Treat the car as the highest spec C Class, and you'll love it. If you want an actual AMG, get the CLA 45.
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Excited purchase
Greg Metcalf, 05/31/2019
2019 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo 9A)
10 of 15 people found this review helpful
Good value love the car. Rides good, love technology.
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Great car
Sam, 01/05/2020
2020 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo 9A)
6 of 9 people found this review helpful
This is our first Mercedes Benz. We love the new gas mileage, the features and the performance. Great quality
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Almost perfect
John A, 06/23/2022
2019 Mercedes-Benz C-Class C 300 2dr Convertible (2.0L 4cyl Turbo 9A)
2 of 2 people found this review helpful
Car needs a way to open trunk without the key fob or without being inside. zcommand dystem very difficult to master. Otherwise car does it all!! It will be 4 years old when replacement is introduced and will order one immediately. But don’t own this car without a warranty
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My First Mercedes
Kar in Texas, 05/06/2020
2020 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo 9A)
2 of 2 people found this review helpful
Formerly drove Jaguar S and Lincoln MKZ...Really enjoying THIS 2020 C 300
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My wife Benz
DC, 11/19/2021
updated 06/10/2022
2020 Mercedes-Benz C-Class C 300 2dr Convertible (2.0L 4cyl Turbo 9A)
2 of 2 people found this review helpful
Fun car, responsive and quality built. We love the look and feel of Mercedes. Still a great car after 2 years & 10K miles.
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Bad suspension not comfortable
Louis, 07/04/2020
2020 Mercedes-Benz C-Class AMG C 63 S 4dr Sedan (4.0L 8cyl Turbo 9A)
15 of 28 people found this review helpful
This car feels as if you drive an army truck. The confort mode of the c43 sedan is the same at sport, the suspension is so stiff, beware. Not a car you want if you spend your days on the road
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Coarse engine and harsh AMG suspension
Andrew H, 05/17/2023
2020 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo 9A)
5 of 10 people found this review helpful
The car is gorgeous. I got it for my wife and she loves its looks over the BMW 3 series and Audi A4 which she thought looked too plain and masculine. It has a striking and sporty exterior, especially with the black roof and trim paired with white color. The tan interior is light and airy and classy. Wired CarPlay is meh but I can live with it. But my wife isn’t a car person and only had an old Honda before.. The C300 drivetrain and suspension are incredibly unrefined. The coarse 4 cylinder engine sounds like pebbles and sand in a cement mixer. The AMG suspension crashes on any road imperfection and makes the car feel like it’s going to shake apart and break. My wife drives it so slowly in it because she thinks she’s going to damage her lovely car driving on lousy LA streets with the suspension crashing on ruts and potholes. Unless you’re on a glass smooth road with the music playing loudly, this car is a terrible driving experience.
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c63s - sedan
Rinzler, 08/28/2019
2019 Mercedes-Benz C-Class AMG C 63 S 4dr Sedan (4.0L 8cyl Turbo 9A)
3 of 6 people found this review helpful
If you want a daily driver but a monster sports car then buy this thing
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New car
Mark, 10/12/2019
2019 Mercedes-Benz C-Class C 300 2dr Convertible (2.0L 4cyl Turbo 9A)
1 of 2 people found this review helpful
Great car
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If you buy mercedez,you buy Security!!!
Adriana Kulher, 06/10/2019
2019 Mercedes-Benz C-Class C 300 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
3 of 16 people found this review helpful
I’m half german and I’m allways drives European cars,they have big performance and quality. High recommend,only take care the car in the dealer.
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Love It
Nicholas P, 01/01/2021
2019 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo 9A)
0 of 0 people found this review helpful
Drives awesome
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BUTTA
Rhonda Solorzano, 03/31/2021
2019 Mercedes-Benz C-Class AMG C 63 S 2dr Coupe (4.0L 8cyl Turbo 9A)
0 of 0 people found this review helpful
This car is extremely fast and a blast to drive really good for 2 people not a family car I love my C63S
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The perfect ride
Bryan T, 04/06/2021
2019 Mercedes-Benz C-Class AMG C 43 4dr Sedan AWD (3.0L 6cyl Turbo 9A)
0 of 0 people found this review helpful
The C43 is truly the perfect daily driver. It has plenty of power and an amazing sound, especially in Sport + mode. It is very comfortable inside with plenty of room for both front and rear passengers. And the 4Matic all wheel drive system has worked great in any weather situation. As an AMG "enhanced" vehicle, maintenance has not been very expensive as of yet and I have been told that any future maintenance should be pretty reasonable.
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Fun to drive
Ada N., 05/14/2021
2019 Mercedes-Benz C-Class AMG C 43 4dr Sedan AWD (3.0L 6cyl Turbo 9A)
0 of 0 people found this review helpful
A daily driver with a mean factory performance exhaust. The pops and bangs will put a smile on your face. Comfort mode had lots of turbo lag, though. It was painful to even try it. Very nice infotainment but nothing compared to the newer MBUX…my white sedan was a real sleeper. A great entry level AMG at 0-60 in 4.5 sec.
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2 years owned
Nvp, 05/21/2021
2019 Mercedes-Benz C-Class C 300 2dr Convertible (2.0L 4cyl Turbo 9A)
0 of 0 people found this review helpful
Its fun to drive. Handles well. Great on gas. I leased it. I am loving the car since new. I had a an older sl which needed work and drove hard.
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Sweet Ride
Happy Camper, 12/18/2023
2019 Mercedes-Benz C-Class C 300 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
0 of 0 people found this review helpful
The car is awesome. Runs great drives well. Very comfortable 34MPG
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Sweet Ride
Rebecka , 12/18/2023
2019 Mercedes-Benz C-Class C 300 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
0 of 0 people found this review helpful
This car is really nice. Fully loaded, really good on gas and handles like a dream
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Good car
Bill, 05/05/2022
2020 Mercedes-Benz C-Class AMG C 43 2dr Coupe AWD (3.0L 6cyl Turbo 9A)
0 of 0 people found this review helpful
Had some problems but had warranty and dealer fixed everything.
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Awesome
Kaceymac1, 11/30/2022
2020 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo 9A)
0 of 0 people found this review helpful
Rides like a dream. Powerful but super comfortable and smooth.
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Driver’s choice
Tony from Coral Springs FL, 09/07/2023
2020 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo 9A)
0 of 0 people found this review helpful
Comfort, style, power, solid on the highway … had Mercedes’s for 20 years
It was worth the money!
G Banks, 09/03/2024
2020 Mercedes-Benz C-Class C 300 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
0 of 0 people found this review helpful
I've had the MB since 2021 and I'm still happy with my purchase. The car has nice safety features, good handling, and gets alot of compliments from other drivers... after driving the car for 3 years with no issues. There was a battery problem. But i got it fixed for free under my warranty. and its been good. I def would recommend this vehicle if your looking. I just wish you didnt have to pay to use the Mercedes me app.
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Nice
Rose Del Valle Valrico, Fl , 01/24/2025
2020 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo 9A)
0 of 0 people found this review helpful
I enjoy my vehicle . It’s smaller (interior) (height) than previous autos owned but very nice. Gas mileage is median Maintenance I find expensive. Love all the “bells and whistles”
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more design
Taylor, 04/07/2023
2019 Mercedes-Benz C-Class AMG C 63 4dr Sedan (4.0L 8cyl Turbo 9A)
0 of 3 people found this review helpful
negative -- too many other car makes have the same body would have better liked something more less frequent to see on the road - a bit more design to show the Mercedes that I had remembered
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