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Used 2020 Mercedes-Benz C-Class Consumer Reviews

4.4 out of 5 stars
36 reviews

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We have a limited number of reviews for the 2020 C-Class, so we've included reviews for other years of the C-Class since its last redesign.

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Pros
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5 out of 5 stars

Silver and Red Beauty

Joseph ATX, 10/27/2020
updated 11/25/2024
2020 Mercedes-Benz C-Class C 300 4MATIC 2dr Convertible AWD (2.0L 4cyl Turbo 9A)
34 of 34 people found this review helpful

I’ve had this car for over a year. I had to order the car to get silver with a red interior and top with the driver assist package. It’s a very comfortable car. I took a 4K mile road trip as soon as it arrived. On the road it got 32 to 33 mpg. The ride is smooth and the acceleration is good. The driver assist package has some nice features. I got it mainly for adaptive cruise control. Mercedes makes it hard to get and expensive - driver assist requires the navigation package. There have been no mechanical issues in the past year. One complaint is the trunk can only be opened with the key fob or a release inside the car. Another is the ventilated seats are not cooled. They only blow air through the seats that is the same temperature as the air in the car making it a useless feature on a warm day with the top down. Overall I am pleased with this car and plan to drive it many years. I've had the car just over 2 years. There has only been one problem beyond regular maintenance. When putting the top down the cover that closes over the top was not going all the down. The local dealer lubricated the parts associated with lowering the top. That fixed the problem. It has worked perfectly since. Insurance is expensive. Before buying the car I had read that was the case with the C class. It cost more to insure this car than the two cars we had before this one (228i convertible and Golf R). After two years I am still happy with the car and will continue to drive it for many years. Edmunds is asking for an update at 2 years and 9 months. The starter battery had to be replaced. We don't put a lot of miles on the car. Mercedes told us we should drive more. The problem with the cover over the top closing completely came back. This time Mercedes replaced various cables in the top and the top liner. It has worked well since. Both the battery and top repair were under warranty. After almost 3 years I still enjoy driving this car. Edmunds is asking for an update at almost 4 years of owning this car. There have been no problems during the last year. I am still very satisfied with the car. It's been 5 years and Edmunds is asking to update my review. I've had no problems with the car since the last review. It's a low mileage car at 29K miles so far. I am satisfied with the car. After 5 years I usually want something different but I don't feel that way about this car. I will keep it for several more years. It is still beautiful in silver and red.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Love this car

Patti, 11/11/2020
2020 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo 9A)
17 of 17 people found this review helpful

This is my second c300 and I love this car. It’s not to big but has plenty of room for adults in the back seat. It has great, luxurious options, great acceleration, plenty of space and love that the back seats fold down when you need extra room

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5 out of 5 stars

Classy Mercedes-Benz

Bertha , 07/27/2020
2020 Mercedes-Benz C-Class C 300 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
19 of 21 people found this review helpful

Smooth ride, many awesome features plus luxurious at the right price!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great sportscar

KOLBY, 04/09/2020
2019 Mercedes-Benz C-Class C 300 2dr Convertible (2.0L 4cyl Turbo 9A)
12 of 13 people found this review helpful

Don't be fooled by the 255 Hp. This car is peppy, and fun to drive, (This opinion from a MKZ owner with the 400hp engine.) This little coupe pushes me back into the cozy leather seats, everytime my lovely wife floors the fun pedal. Build quality is excellent, everything works as it should and everyone at Temecula MB was Awesome!

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

A lemon?

D. B., 04/02/2021
2020 Mercedes-Benz C-Class AMG C 43 4dr Sedan AWD (3.0L 6cyl Turbo 9A)
15 of 17 people found this review helpful

So far it looks like maybe we got a lemon. Like the performance and handling. But after just 7 months and 3,000 miles; one of the Mercedes Original tires went flat, and an electrical problem with the gear shift lever. Could not take the car out of the park mode. 2 trips back to the dealer already.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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