Skip to main content

Used 2020 Mercedes-Benz C-Class Consumer Reviews

List Price Range
$25,966 - $52,899

Used C-Class for Sale
Select your model:
See all for sale

Trending topics in reviews

Pros
Cons
    5 out of 5 stars

    Classy Mercedes-Benz

    Bertha , 07/27/2020
    C 300 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
    12 of 12 people found this review helpful

    Smooth ride, many awesome features plus luxurious at the right price!

    Safety
    5 out of 5 stars
    Technology
    5 out of 5 stars
    Performance
    5 out of 5 stars
    Interior
    5 out of 5 stars
    Comfort
    5 out of 5 stars
    Reliability
    5 out of 5 stars
    Value
    5 out of 5 stars
    Report Abuse

    5 out of 5 stars

    Silver and Red Beauty

    Joseph ATX, 10/27/2020
    updated 05/19/2022
    C 300 4MATIC 2dr Convertible AWD (2.0L 4cyl Turbo 9A)
    10 of 10 people found this review helpful

    I’ve had this car for over a year. I had to order the car to get silver with a red interior and top with the driver assist package. It’s a very comfortable car. I took a 4K mile road trip as soon as it arrived. On the road it got 32 to 33 mpg. The ride is smooth and the acceleration is good. The driver assist package has some nice features. I got it mainly for adaptive cruise control. Mercedes makes it hard to get and expensive - driver assist requires the navigation package. There have been no mechanical issues in the past year. One complaint is the trunk can only be opened with the key fob or a release inside the car. Another is the ventilated seats are not cooled. They only blow air through the seats that is the same temperature as the air in the car making it a useless feature on a warm day with the top down. Overall I am pleased with this car and plan to drive it many years. I've had the car just over 2 years. There has only been one problem beyond regular maintenance. When putting the top down the cover that closes over the top was not going all the down. The local dealer lubricated the parts associated with lowering the top. That fixed the problem. It has worked perfectly since. Insurance is expensive. Before buying the car I had read that was the case with the C class. It cost more to insure this car than the two cars we had before this one (228i convertible and Golf R). After two years I am still happy with the car and will continue to drive it for many years. Edmunds is asking for an update at 2 years and 9 months. The starter battery had to be replaced. We don't put a lot of miles on the car. Mercedes told us we should drive more. The problem with the cover over the top closing completely came back. This time Mercedes replaced various cables in the top and the top liner. It has worked well since. Both the battery and top repair were under warranty. After almost 3 years I still enjoy driving this car.

    Safety
    5 out of 5 stars
    Technology
    5 out of 5 stars
    Performance
    5 out of 5 stars
    Interior
    5 out of 5 stars
    Comfort
    5 out of 5 stars
    Reliability
    5 out of 5 stars
    Value
    4 out of 5 stars
    Report Abuse
    5 out of 5 stars

    Love this car

    Patti, 11/11/2020
    C 300 4dr Sedan (2.0L 4cyl Turbo 9A)
    6 of 6 people found this review helpful

    This is my second c300 and I love this car. It’s not to big but has plenty of room for adults in the back seat. It has great, luxurious options, great acceleration, plenty of space and love that the back seats fold down when you need extra room

    Report Abuse

    5 out of 5 stars

    C300 Cabrio

    Hiram, 03/03/2020
    C 300 2dr Convertible (2.0L 4cyl Turbo 9A)
    3 of 3 people found this review helpful

    Awesome performance for a 4 cylinder. Great technology and comfort options. White with saddle brown leather and dark brown soft top looks classy. The details and quality of the vehicle is great.

    Report Abuse

    2 out of 5 stars

    A lemon?

    D. B., 04/02/2021
    AMG C 43 4dr Sedan AWD (3.0L 6cyl Turbo 9A)
    4 of 5 people found this review helpful

    So far it looks like maybe we got a lemon. Like the performance and handling. But after just 7 months and 3,000 miles; one of the Mercedes Original tires went flat, and an electrical problem with the gear shift lever. Could not take the car out of the park mode. 2 trips back to the dealer already.

    Safety
    3 out of 5 stars
    Technology
    2 out of 5 stars
    Performance
    4 out of 5 stars
    Interior
    4 out of 5 stars
    Comfort
    3 out of 5 stars
    Reliability
    1 out of 5 stars
    Value
    2 out of 5 stars
    Report Abuse
    Items per page: