Used 2020 Mazda CX-9 Consumer Reviews
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We have a limited number of reviews for the 2020 CX-9, so we've included reviews for other years of the CX-9 since its last redesign.
Awesome Car
Mauricio, 04/07/2020
2020 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
41 of 42 people found this review helpful
I love to drive it on my daily commute. Whenever possible, I love to go out, especially on weekends and holidays. Driving is always a pleasure. Mine is a GT, the adaptive headlights are awesome on the night. The Bose sound is heaven on earth. It's TRUE that cargo space is not huge , but for me, family of 4, has been more than enough.
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Amazing bang for the buck!
Cfed57, 06/11/2019
2019 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
24 of 24 people found this review helpful
I leased a grand touring model with AWD in black with beige/black gut. My wife and I went to a car show and was wowed compared to many models. We immediately went to a dealer and test drove it. We were hooked. I’ve driven more expensive name brand models and dollar for dollar this truck is comparable but mostly exceeded expectations. Fit and finish is excellent. The drive is addictive. The car company is strictly Japanese owned and made. Once Ford got out of the picture the quality and engineering has excelled. My only regret is I wish I went for the signature model. Too many features to list in grand touring. You will not be disappointed.
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2020 Mazda CX-9 for sale near you
3 of 18 listings
- Grand Touring 4dr SUVMSRP: $21,887194 mi away
- Sport 4dr SUVMSRP: $19,50030 mi away
- Grand Touring 4dr SUVMSRP: $16,99940 mi away
See all 18 listings
Zoom Zoom is right!
Amy, 05/10/2019
updated 11/16/2022
2019 Mazda CX-9 Touring 4dr SUV (2.5L 4cyl Turbo 6A)
52 of 54 people found this review helpful
I have now had my 2019 CX-9 for 44 months. I am updating my review to say that I have had zero issues with the car since I bought it. I decided to buy it at the end of my 36 month lease because I could buy it for about 24K under the contract when it is selling locally for 31-33K. The following review still holds: I got my CX-9 after having a 2016 Lexus RX350 for three years. The CX-9 is much more fun to drive because it is more agile, has more technology for the money and is much easier to park. This car responds very well and hits the corners like a much smaller car. My only complaint is that the seat is not as comfortable as I had hoped. It has a dip in the seat, as if designed to cup your rear and is narrow and short by comparison to the RX350. The RX350 seats are really comfortable and roomy. This car has a moonroof, premium package with Bose Speakers and has lane assist, and blind spot warning, and a navigation system (with a 93 pg manual). To get that in a Lexus RX350 I would have had to pay much much more than I paid for the CX-9. It is built just as beautifully and fits 7 people in it. Like most 7 seat SUVs, it is hard to get out of the back row, but at least it has a well for their legs and plenty of room. I highly recommend it. I hope Mazda makes a hybrid CX-9. I would transition into that one if available in the future.
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Semi touch screen
Peter, 07/09/2020
2020 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
31 of 32 people found this review helpful
I enjoy the fit and finish. I like the handling along with almost all of the tech. The worst thing is the navigation. I can't zoom once moving. I can't use touchscreen at all and the knob is limited. I don't understand why you get a bigger screen along with bigger fonts. I would prefer more space because of the zoom. The engine is good with a little lag but plenty of power. Impressive gas mileage. The ride is quieter than my BMW. 2020 cx9 signature
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2019 CX-9 Touring w/ Premium Package
Matt, 08/22/2019
2019 Mazda CX-9 Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
54 of 57 people found this review helpful
We previously had a CX-5 and were in the market for something new. Cross shopped Acura RDX and Volvo XC60 with the CX-9. To be honest, our final decision came down to price. Mazda had really good incentives and the dealer was extremely motivated to sell. When cross shopping we felt the RDX and XC60 didn't offer much of an upgrade for the extra price. Difference in price was ~ 6k and I just couldn't justify it. I'm really frugal though. If price was no option I would have gone with a decked out RDX. So about the CX-9, it really is a drivers car. Feels competent in turns and never feels underpowered. The reviews that say this feels like something smaller are spot on. The 2.5L turbo works well and even though the 6 speed tranny is down gears it feels fine. Other than better MPG I don't think a transmission with more ratios is needed. I love the scroll wheel, its intuitive and works well, and physical buttons for HVAC are a plus in my opinion(XC60 is all touch screen, no redundant controls for heating/cooling). On the highway this thing feels like a tank, its smooth and quiet, feels very high end. All the doors close with a thud and materials used on interior are nice. So you are probably wondering why the 3 star review, well its the seats themselves. Why in the world Mazda did you taper the front seats in the chest/shoulder area. Make sure you take your time to test them before you buy. I test drove a CX-9 twice before buying. Both were short trips focused on driving(under 10 minutes) and the seats never struck me as a problem. Its only when I got it home and went on a 30 minute trip that I noticed. I am 6' 195 pounds and would say I have a fairly average build. My wife is 5' 8" and 135 pounds and she says they are just ok, not great but don't bother her. The bolstering digs into your upper back when you sit all the way back in the seats. I knew the seats were not going to be anything like those in the XC60, but after living with them for a few weeks they strike me as a bit ridiculous. Who did Mazda use as a template for engineering, a 10 year old girl? Even the CX-5 seats are wider in the shoulders, explain to me how the smaller entry vehicle has larger seats??? My thought is they are trying to imitate a high end sports car to sync up with their branding of this as a drivers car. Yea, its a drivers car, but also an SUV used for long family trips. Put comfortable seats in!! Its a shame, the rest of the car is really a steal at this price, but the seats ruin it. I have seen complaints elsewhere about the seats as well as the center console digging into larger drivers right knee. I find the center console to be fine, its just the seats that are bad. I like the firmness of them and the leather itself seems good (doesn't feel like leatherette or pleather) but the design is flawed. Maybe they thought it needed to be that aggressive since anyone that buys this car is going to be going all out all the time.... To the contrary most buyers probably never even push this in the corners so the bolstering is a waste. If you are a smaller human or have narrow shoulders this is a great car, otherwise pass to something more comfortable.
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