Skip to main content

Used 2016 Mazda CX-9 Consumer Reviews

4.3 out of 5 stars
91 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
5 out of 5 stars

Excellent quality at a reasonable cost

Stefano, 09/29/2016
updated 04/10/2023
2016 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
2 of 2 people found this review helpful

High quality material comparable to luxury cars that will cost 20K more. Instrumentation is simple and useful for comfortable and safe driving. Smooth and fast acceleration.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

Best SUV ever

Fred Daniel, 01/23/2017
2016 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
2 of 2 people found this review helpful

I bought our CX9 Signature after looking at Toyota (Dated) and several others. I was impressed at the 4 cylinder 2.5 Turbo engine. It has more power and gets great gas mileage. This SUV is the best of both worlds. My wife loves to drive it and has plenty of room yet it is the right size for her. I on the other hand think it handles like a BMW 328i in steering and the way it drive son the road. Quick and responsive. I had a Toyota Tundra that my wife flat refused to drive. This CX9 is quiet inside and great looking on the outside as well as inside.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
2016 Mazda CX-9 for sale near you
3 of 43 listings
See all 43 listings

5 out of 5 stars

What a great drive!

Patrick H, 01/18/2017
updated 01/21/2020
2016 Mazda CX-9 Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
2 of 2 people found this review helpful

Outstanding driving characteristics, especially for such a large (4,300-ish lb) vehicle. Snow/ice performance was just ok for all wheel drive, possibly a trade-off for handling due to wider tires. Strong performance in heavy rain at highway speeds. Note a creaking or groaning sound on the right rear suspension started around 9k miles--disconcerting enough that we've taken it off road trip duty pending resolution. I'll update after a trip to the dealer later today. Speaking of road trip, the CX-9 went on a 4,200 mile trip to Yellowstone and performed well on all fronts. Performance, comfort, mileage, and the turbo was a huge plus at altitude. Would likely buy again, pending a fix of the suspension noise. Update... suspension noise happily fixed, here is the timeline: the dealer was perfectly polite but didn't have a fix for the right rear suspension noise. They indicated the noise was already a known issue and were awaiting further direction from corporate. After a few more calls over a month, still no known repair. I called Mazda's customer experience center--first time I've contacted a manufacturer in 40 years of driving--and we made quick progress. The dealer called me within a week, had the cx-9 in for a new... strut?...a few days after that, and the issue resolved--6k miles now. You will have the initial 15+ minutes of phone hold time, but the call was what got momentum started. Very much appreciated. CX-9 continues to be an outstanding drive. If you are not the type who, deep inside, really just wants a computer to do all the driving, this is the car for you in its category. Update January 2020--zero repair $$ spent. The check engine started coming on at 35,000 miles with a couple of codes returned.... a software update stopped that, no charge at those miles. Would buy again if I could do over.

Safety
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

Top-notch crafted car & pure driving athleticism

Auto Enthusiast, 04/09/2018
2016 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
3 of 4 people found this review helpful

Thank you to all the consumer updates at edmunds.com, I've previously purchased my 2010 Mazda Cx-9 GT reading same site and then I've purchased again after reviewing 2016 bit used Mazda CX-9 and even tho it's now 1.5 yr old car when I purchased it's an amazing car. Lot better built then previous versions, almost felt like BMW level quality (I've another car is BMW), Love the all functions and advanced technology , did test drove other SUV's in its class like other folks I came back to Cx-9GT, kids love it so much that they will try keep it clean this car :-) .. Love it all along, Getting decent gas mileage for such huge 7pessanger car .. and on highway 75-80 you don't feel a thing.. Overall happy and recommend to folks..

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

Love our new cx9

Emily, 07/21/2016
2016 Mazda CX-9 Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
3 of 4 people found this review helpful

We are loving the new cx9. It's super comfortable, quiet, and has great handling. With two kids I wasn't sure whether we needed the third row, but we've used it many times already in the past month. It has lots of space but doesn't feel huge when you are driving. As a somewhat short person, the only downside is the front seat makes me slouch a tad. Otherwise really happy with the car

Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Report Abuse
Items per page:
5