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Used 2016 Mazda CX-9 Consumer Reviews

4.3 out of 5 stars
91 reviews

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5 out of 5 stars

My favorite car ever

Lisa Eirb , 10/02/2020
2016 Mazda CX-9 Sport 4dr SUV AWD (2.5L 4cyl Turbo 6A)
0 of 0 people found this review helpful

This SUV drives like a sports car with the best suspension lol no joke. And that’s without it being kicked into sports mode, which increases RPM, speed, everuthing. I didn’t want to pay the addtl amount for the grand touring, so the sport AWD drives insanely well and exceeds my expectations. It has AWD, heated seats, there’s a ton of room inside (we upgraded because we are due to have baby #2 in 1.5 months) and I cannot say enough good things about the car. Cargo space is also used as third row seating, rear seat ventilation/AC, etc. Only issue is that the USB doesn’t recognize my iPhone 11- I’ve tried resetting it, it works, then stops. So, I still give it 5 stars. We were going to go with the CX-5, but fair warning- if you have two children in car seats, you will kick yourself. It is so, so small.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Luxury, Fun, Fuel Efficient, Did I mention Fun!!!

BSilly, 02/15/2021
2016 Mazda CX-9 Grand Touring 4dr SUV (2.5L 4cyl Turbo 6A)
0 of 0 people found this review helpful

I purchased a used 2016 Grand Touring trim level and it drives like new. Very responsive and fun to drive like every other Mazda I've owned. And the styling is awesome on the interior and exterior. I finally smile when driving again. I've owned many other Japanese and Korean brands of vehicles. Mazda provides a driving experience much different than all of the others. I'd have to say Mazda and Subaru are my favorite brand of vehicle and this vehicle solidifies my feelings on this. If you are considering a Mazda CX-9, buy it. You won't be sorry. This is my 3rd CX-9 and all have been wonderful to drive, and this one will have better MPG than previous generations due to engine changes to the 2016 model year.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2016 Mazda CX-9 for sale near you
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4 out of 5 stars

Good style and handling

George Mason, 06/16/2024
updated 12/18/2024
2016 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
0 of 0 people found this review helpful

The Signature edition styling is packed with comfort and class. Technology is weakest part. Navigation clunky, voice commands impossible. Otherwise smooth ride and reliable maintenance.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Dead on Arrival - CRACKED ENGINE BLOCK?

AutoDesignR, 11/12/2023
updated 11/13/2024
2016 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
0 of 0 people found this review helpful

Google - "2016 CX-9 coolant leak". 2.5 liter turbo engine. TSB 01-013/21 Pretty car sitting in my garage. Bought used at under 113,000 miles. Paint on wheels were peeled but we were aware of that issue as it's quite visible. The cracked engine head/leaking head gasket issue is something that lurks in everyone of these cars. Once you're out of the 60,000 mile power train warranty, you're on your own with a $5,000- $10,000 engine repair or replacement. Mazda knows they have a problem with these engines but hide behind their warranty. We bought the car to drive it, not take up space in the garage with a puddle of coolant under it. We almost got 3 weeks of driving it before ours croaked. The MAZDA SERVICE BULLETIN states "Residual stress generated during production in the cylinder head material may be greater than expected." So Mazda either screwed up with their design or they screwed up with making parts to meet the design. How can they deny any fault with this problem that hundreds of owners (OR MORE) have experienced with this engine? As an engineer, I believe they screwed up with the design and the production of the parts which means the longer you own the car, the more likely you are to experience this engine failure. Time will tell... Never another Mazda in my family. And I will be sure to share my experience with anybody considering the purchase of any Mazda. Buyer Beware - this same engine has the same problems in the CX-5 and the 6 models. Update: After having the cracked cylinder head replaced, we experienced issues with the fuel injectors. Left me stranded more than once with gas pouring out of the fuel rail. After two shop visits for repairs, I finally pulled the injectors myself and replaced all the seals, stoppers, etc to make that issue go away. About two weeks ago, the car lost power as my wife was driving home. I suspect a clogged fuel filter which requires removing the rear seats to access the fuel pump in the gas tank. What’s the point of a fuel filter located in the fuel tank? Should take 10 minutes to change a filter. Mazda engineers made it an all day project…. This issue was the last straw for me. We’ll have a Dodge Durango in our driveway by the weekend as soon as I can get the Mazda out of the way.

Safety
1 out of 5 stars
Performance
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

CX-9 GT - Great ride

hsh2000pk, 03/01/2017
2016 Mazda CX-9 Grand Touring 4dr SUV (2.5L 4cyl Turbo 6A)
0 of 0 people found this review helpful

Leased a Grand touring 3 weeks ago for my wife and so far very happy with it. Have already taken it on a 250 miles road trip - doing 80mph, the CX-9 averaged 23mpg. I'm 6'3" and find it very comfortable. I looked at Lexus RX, Cadillac XT5, Toyota Highlander, Audi Q5, and Nissan Murano. RX, XT5, and Q5 were out of price range for a similar optioned vehicle. Came close to getting the Murano but ended up with the CX-9. Our kids are older now so we didn't need 3rd row seat but preferred the style and ride of the CX-9. The GT has great options and is fun to drive. The heads-up display is not only cool but also very useful. Once you setup favorites, infotainment (which other users have complained about) is easy to use. The torque on the CX-9 is awesome and the 4 cylinder does not feel under-powered. The engine is more than adequate for normal city/highway driving. Once we hit Texas summer, AC output could be an issue, will just have to wait and see.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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