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Used 2020 Mazda CX-5 Consumer Reviews

4.5 out of 5 stars
106 reviews

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5 out of 5 stars

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711Lois , 02/13/2020
2020 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
29 of 32 people found this review helpful

Responds quickly , very comfortable seats , looks terrific . Just got home from a trip with snow and rain - 4 WD came through . Back seat is tighter then some though.

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5 out of 5 stars

Grand Touring Reserve worth the extra money

Ted, 04/28/2020
2020 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
16 of 17 people found this review helpful

Took my wife's Mazda 6 in for service and was given a 2020 CX 5 Touring for a loaner. Great handling and fun to drive like all our Mazda's. We owned several Miatas in the passed all of them still ran great with nearly 200,000 miles. When I decided to get myself a new small SUV I test drove a Grand Touring Reserve and it was everything I liked about my totalled 2011 Tiguan with more power and better handling.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Heads up display

Nick H, 06/23/2020
2020 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
16 of 17 people found this review helpful

Spend the extra scratch for the heads up display. The whole vehicle is incredibly intuitive but the HUD puts information in your line of sight. I’ve never felt safer on the road.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Love it Hate it

Not a dumb broad!, 08/27/2020
updated 03/01/2021
2020 Mazda CX-5 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
80 of 92 people found this review helpful

This car has every bell and whistle imaginable and I was so excited driving it off the lot. Then the computer issues started. Weekly they got worse until they are now a daily issue. The problems are random- suddenly the dash goes dark, Sirius not available, car won’t unlock, car won’t lock, message that the cruise control is not available under 20 mpg flashes while I’m driving at 40 mph etc. I could go on and on. Of course the dealership service department tells me there is nothing wrong so the 2nd time I put it in (my brand new car of 3 months,) I gave them a memory card with numerous videos and pictures. Received the dumb broad act for that. They get one more chance to fix this before I invoke the Lemon Law. Update: they “updated” the software which resolved the Sirius issues, but now the car won’t go over 30 mph in a snow storm (in South Dakota!!!) I had to shut off all the fancy safety features because of numerous malfunctions. Driving down the interstate, in rush hour, suddenly the car won’t do more than 30 mph (I was in the left lane,) and malfunction warning flashing on the dash. This computer system is HORRIBLE!!!! I would live to give their programming team a piece of my mind.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

2020 Mazda CX-5 Sport

Mark Cartwright, 10/24/2020
2020 Mazda CX-5 Sport 4dr SUV (2.5L 4cyl 6A)
9 of 9 people found this review helpful

My wife and I love the car. The CX-5 also exceeded our expectations as well. We bought the car as a "grocery getter" as it was fairly short and easy to park and load with the hatchback.The Sport versions the least expensive but it has everything we need and then some in a small car. The HVAC knobs are large and easy to use and adjust.The manual seat adjustment bar is also easy to use, as you can adjust the seat position much faster than you can with a switch. Sometimes less is actually more. Some cars have far more electronic features and gadgets that become more of a nuisance than a help. I love the basic simplicity of the car. I would buy another Mazda CX-5 as well and I think that is the best praise and recommendation you can give to a car. My wife and I also own a '91 Mazda Miata, a '14 Lexus GS-350 and a '16 Ford F150 CrewCab.The '91 Miata is "old school" simple....the '14 Lexus GS-350 has far more electronic gadgets and features than I really want or need...the '16 Ford F150 has just enough electronic features and gadgets, that don't get in the way of the vehicle's driving enjoyment....same goes for the '20 Mazda CX-5. Cheers and Happy Motoring.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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