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Mazda wont honor car still under warranty, rusting
When one spends $28,000 on a new car with a 36 month warranty, they expect the dealer and manufacturer to faithfully honor that warranty. However, despite treating my car like a baby, with only 5200 miles on it, it began rusting in multiple places under the hood. It should not be rusting in an area that is protected under the hood. When I took it to the dealer, they threw many lame excuses at me, blaming me for not properly maintaining the car, blaming me for not keeping it in a garage all the time. How am I supposed to use the car if I must always keep it in the garage? NO! This was not a matter of improper maintenance on my part. This is a matter of the car not being designed properly since its already rusting in the 2nd year. It’s also a failure of the dealer to be honest. Not only am I having to deal with the stress & frustration of a poorly built car, take time off from work, wait 4 1/2 hours at the service center only to be refused getting the rust fixed, but the service advisor Emmanuel Cruz insulted me by blaming me for failing to maintain the car properly. Wrong! Mazda failed to build the car properly & the dealer is attempting to skirt their responsibility for fixing the car while under warranty. Non-moving parts under the hood, such as the radiator frame and other areas should not be rusting so soon, before 5000 miles even! This is evidence of the car not being built properly. If the car is already rusting in the 2nd year, how bad will it be rusting if the car even makes it to 5 or 10 years?!?! It’s bad enough to buy a poorly built car, but it’s even worse when the dealer won’t stand behind the products it sells. I shouldn’t be having to file complaints online & paying to hire a lawyer to force the dealer & Mazda to honor the warranty. I relied on the warranty before buying the car. If I knew they would refuse to honor the warranty, I never would have bought the car. Offering a worthless warranty is false advertising and a false and deceptive business practice. If you buy a Mazda and it starts rusting even before reaching 5000 miles, what will you do when the dealer refuses to honor the warranty and blames you for not maintaining the car properly? I wish I had bought a Toyota instead.
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2021 Mazda6 Touring
One of the best four-door sedan’s on the market today. Mazda nailed it. Tight steering. smooth ride. fun to drive. Great looking car inside and out. A lot of bang for your buck.
- Sport SedanMSRP: $20,998484 mi away
- Touring SedanMSRP: $18,891217 mi away
- Carbon Edition SedanMSRP: $21,50080 mi away
Best economy sedan for the long haul
I wanted a comfortable, reliable car that would be inexpensive to run, and not a penalty box to drive... and the (now discontinued) Mazda6 sedan delivers. I'm getting 35mpg plus on regular gas on the highway and 28-30mpg around town. Four people can travel comfortably, and the ride is compliant and relaxed, but with enough sport and zoom-zoom for enjoyable back-road forays. Our Mazda6 is one level above the base, so for less than $28k we get a naturally aspirated and responsive engine that isn't constantly pulling timing under full acceleration, unlike the turbo version. Without the added complexity of the turbo and with a proven reliable engine with a long production history, we expect to get a decade or more of low-hassle performance. It's not an SUV or a jacked-up truck, so there's that too. Only negatives, the horrible infomatics (but Car Play works well) and sound quality sucks. A bit of wind and tire noise at high speeds. And that's it. Just a good car, nothing special here, but something that will last and continue to work from one of the industry's top-rated brands. "Nuff said"
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Good buy
The car offers the luxury and the drive makes you feel it’s worth to keep.
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A lot of potential with some major flaws
I have 2020 Touring, Soul Red. Beautiful car. Interior is well done with materials that could easily belong to car that is twice as expensive. Ride is smooth and quiet. Front and back seats are comfortable. It has tons of security features. Apple CarPlay is awesome. I had many Zoom calls while on cruise control. I love it. Infotainment controller in the center console is actually easy to use. I find it comfortable and responsive with big buttons. I actually prefer it over the touch screen. Gas mileage is so-so. I average little bit above 32 mpg. Now list of the flaws…. Designers went overboard and placed AC vents deep into the dashboard so probably 30-40% of air coming out of the vent is blocked by the dashboard design. If you live in hot area I would seriously reconsider this car. I am 6’0 and I feel like I don’t have any head room to spare. I can touch sun visor with my head if I lean forward. Rear view camera has extremely low resolution. It is hard to see at night and it is almost worthless in the rain. Car has limited interior storage space that is very hard to clean. If you have family with children this is definitely not a car for you. Cup holders are big enough for coffee cup or small water bottle from the store. My 12 years old Sonata was better car for the family. Infotainment system takes really long time to start. Radio is hidden and complicated. Navigation system is beyond outdated and complicated. And on top of everything, you cannot even enter destination while car is in motion. I guess Mazda is expecting you to get off the highway, enter new destination and then get back on the highway…. Really stupid limitation. Rear seats are really easy to lower but they cannot be lowered from the inside, only from the outside. Overall, car looks great, drives nicely and is a decent option for single individual or for couple. If you have children I would consider something else.