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Used 2017 Lincoln MKZ Consumer Reviews

4.5 out of 5 stars
73 reviews
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5 out of 5 stars

Cool sophistication

Todd, 03/16/2018
2017 Lincoln MKZ Hybrid Reserve 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
8 of 8 people found this review helpful

I have the hybrid reserve model. The Revel audio system, leather seats, and technology features at a price that’s thousands less than the German competitors makes me love this car even more. The hybrid model is not fast; but it’s not supposed to be. I live in a metropolitan area and had a sports car previously. How fast can you really go? I’m loving the air conditioned luxury seats, advanced safety features, and 42mpg (in a car that doesn’t look like a Prius). If you want a sports sedan, this may not be for you. If you want an “eco” friendly car that doesn’t scream “eco”, and provides you with all the modern creature comforts one could want, this may be the car for you.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

My Second MKZ - Still No Real Competition

AjayLA, 04/10/2019
2017 Lincoln MKZ Hybrid Reserve 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
13 of 14 people found this review helpful

I had a 2013 MKZ Hybrid Reserve and was very pleased with it, but its certified used car warranty (six years from date of purchase) was running out, so I purchased another certified MKZ Hybrid Reserve, this time a 2017. There really is not much competition, just as there hadn't been for the earlier car. If you want an entry-level luxury hybrid sedan, your choice is limited to the Lexus LS, Toyota Avalon, and the Lincoln. (A Ford Fusion Titanium is another option, but it's a clone of the Lincoln, not appreciably less expensive, and lacks a few features and free loaners during service.) In my mind, both the design and performance of the first two are lacking. My experience dealing with Lincoln service had been excellent, and I like that the car is manufactured in North America (albeit Mexico, not the USA). So I stuck with Lincoln. As with the earlier car, I enjoy driving the newer car very much. The Sync 3 system is superior to the earlier My Lincoln Touch (although I had no problems with it either). The Reserve trim now includes automatic folding mirrors, but lacks a heated steering wheel. It also offers an ECO option, which provides more regenerative braking when your foot is off the gas, but I find the car feels a bit sluggish if it is engaged. The car has outstanding technology, is supremely comfortable, handles well, and consistently gets 36 mpg on what are generally very short trips in heavy traffic, and over 40 mpg on longer highway trips. It's not Prius territory, but good enough for me. My chief gripe with both cars is the course quality of the gasoline engine. It's not noticeable except when heavy acceleration is required. To the car's credit, it will move out pretty quickly, but the noise and coarseness intrude on what is an otherwise quiet and refined vehicle. Other than that, I have no complaints at all. I highly recommend buying certified used. It's like having a new car with a four-year warranty, but letting the first owner (or, more likely, lease holder) take the brunt of depreciation.

Performance
4 out of 5 stars
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5 out of 5 stars

Great buy

Brian Bossier, 02/23/2017
updated 03/01/2021
2017 Lincoln MKZ Hybrid Premiere 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
17 of 19 people found this review helpful

Aesthetically pleasing car that gets 41mpg. Best ride in its class bar none(I tried them all, the Lincoln is head and shoulders above) if you want to drag race get another car, if you love a smooth ride, great gas mileage, pleasing interior and features the Lincoln is THE BEST in class. Update: 70k+ now and zero issues with the car. Very pleased with the car and the decision to go w/Lincoln at a fraction of the cost of the Cadillac or Mercedes.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Quiet Luxury

oldsnwbrdr, 04/30/2017
updated 11/01/2017
2017 Lincoln MKZ Select 4dr Sedan (2.0L 4cyl Turbo 6A)
12 of 13 people found this review helpful

I rented a Continental recently and have driven (and just leased) an MKZ, and Lincoln is doing a great job building quiet luxury cars. It's refreshing that they aren't chasing BMW owners intent on 0-60 times, 60-0 braking, hard cornering, etc. This car isn't about that--if you prefer old school Lincoln, Lexus, etc. I think you will really enjoy this car. I test drove multiple versions before finally settling on a "basic" Select model with the Select Plus and Climate packages, and the moonroof. I drove the V6 and really enjoyed it, but I'm coming out of a Fusion with the 1.5 Ecoboost engine, and I find the 2.0 engine powerful and smooth enough for my needs (most importantly it doesn't sound like a whiny 4 cylinder). I also thought I might want the Revel stereo upgrade, but the bass was so strong that it caused the driver's door to rattle annoyingly, which overrode the improved sound that the system delivered, so no go there. I also found the multi-contour seats in one model I drove to be less comfortable than the base seats. I really enjoy the Sync 3 system much more than MyFordTouch, but even though I have the latest version installed (2.0), the system has some bugs. My car has Apple CarPlay but it requires the phone to be plugged in and I actually prefer the look of the Sync 3 interface anyway. I disabled CarPlay in the system menu, which allows some apps (like Pandora) to appear on the Sync 3 app menu. When I press Pandora to play, sometimes it works, sometimes it doesn't. In addition, when I want to play my podcasts, I was not able to use Sync 3 to switch from one downloaded podcast to another, when I tried to play another one it wouldn't work. Finally, even though I'm (supposedly) connected to my home wifi network, every time I manually check for a Sync 3 update the system just spins and spins, never confirming whether I have the latest version. While I find the interior quality of the MKZ excellent, I wish I had more color choices to choose from than black or beige. I really liked the terra-cotta color available in the Reserve models but it can't be had with the Select. That said the interior quality standards fall short of the Germans. All of that said, I really enjoy driving this car and all of the other Lincolns I've been in recently. There are good deals to be had, definitely check them out! Updates at 8,500 Miles: Still loving the car for it's quiet and smoothness. I came out of a Fusion which was an exceptional car, but the MKZ truly takes the experience on another level of luxury. With the supremely comfortable (base) seats the car is made for relaxing long-distance drives. I play with the driving modes once in awhile (I push "S" when passing" but I've never bothered to shift manually). Mileage is about what I expected, mid to high 20's. Should be better though, I suspect the issues are with the transmission and the weight of the car. In 6th gear the engine is turning 2,500 rpm which is a little high. On the freeway I drive 70-79 mph. I follow some of the MKZ discussion forums and learned how to upgrade Sync 3 to version 3.0. I did that a couple of weeks ago and the system seems a little less buggy. I can't figure out how to save my current position as a favorite in the GPS; if there is a way to do it, it's not intuitive. I'm still using the Sync 3 interface exclusively and have shut off Apple Car Play, even though the Apple Maps are much improved with iOS 11. Base stereo in the MKZ... unlistenable. Especially with Sirius radio which is even more so. Lincoln should follow suit with Lexus and install the XM satellite receivers which sound far better. The base MKZ stereo is the same as the base Fusion stereo. At a minimum, Lincoln should install the Sony system from the Fusion Titanium which includes HD ratio. I wish I had upgraded to the Revel stereo (note for 2018, the MKZ Reserve model now includes the Revel stereo as standard... good decision, Lincoln!) Tires are awful. I've noted wheelspin and loss of grip on wet roads. Car has been completely trouble-free for the first 8,500 miles. Despite my gripes I love the car.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

My 2nd MKZ hybrid and it's trouble-free and a joy

davidspro, 05/23/2019
updated 05/25/2022
2017 Lincoln MKZ Hybrid Reserve 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
7 of 7 people found this review helpful

This is my second MKZ, my first, a 2014, had one very minor issue during my 36 month lease. This 2017 car has been trouble free 24 months into the lease. I loaded this up with pretty much every available option, except for the huge moon roof. I find that I am getting slightly lower mileage (35 - 38 mpg) than my much more modestly equipped 2014, which averaged about 38 - 40 mpg. That, of course, is when driving it like a normal car. On those days when I'm feeling up to maximizing the energy recapture through braking, I can squeeze 45 to 50 or more, depending upon the terrain. The car is not a performance beast, but is a pleasure to drive on long trips. The adaptable cruise control, lane maintenance, adaptable high beams, etc. save a lot of wear and tear on my feet. I like the design and the "Batman" style Lincoln logo that lights up on the ground at night. If this car holds up well over the last 12 months of the lease, I will probably buy it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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