Used 2020 Lincoln Aviator SUV Consumer Reviews
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Most Luxurious 7 passenger ever!!!!!
Wisconsin, 11/23/2019
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
87 of 88 people found this review helpful
We have always been a fan of Lincoln but in 2016 there wasn't a Lincoln 7 passenger SUV available. In the past I have owned Cadillac, Lexus and Lincoln. Bought the 7 passenger 2016 GX 460 Luxury and really liked that vehicle and figured in 3 years later Lincoln would be out with the 2020 Lincoln Aviator......All I can say is "WOW".......absolutely the most luxurious SUV on the market besides the 8 passenger Navigator......I owned the Navigator and didn't need that big of SUV at this point in my life. I don't think Lincoln missed anything when this vehicle was designed.......I am proud be back driving from the Lincoln family....I purchased the reserve 202a with every option available and it is a sweet, awesome and beautiful ride!!!!
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American Luxury Vehicle
Lincoln Luxury Aviator , 12/08/2019
2020 Lincoln Aviator Black Label 4dr SUV AWD (3.0L 6cyl Turbo 10A)
79 of 81 people found this review helpful
We purchased our new 2020 Lincoln Aviator Black Label and love it! Lincoln has created a luxury vehicle that literally has auto pilot in some sense. My wife and I are both pilots and this vehicle was named right! This vehicle has all the bells and whistles. The exterior design of the Aviator looks like the side of an aircraft and the turbine design wheels are pretty cool! The Aviator lowers itself out greet you when approaching to easier step into, and once you open the door all you can say is WOW! Lincoln nailed it, and the Black label with it’s luxury leather and suede head liner, and the inside of the vehicle really gives you the sense of an 1930’s-1940’s luxury airliner. Lincoln went as far as to design the leather interior on the steering wheel to look like that of an older style yoke in an airplane. While driving you will enjoy one of the quietest serene experiences, and a great relaxing massage; but if you get to relaxed you can always listen to your 28 speaker Revel sound system. This sound system is so clear and crisp, and the bass is awesome. The Revel sound system is so good that when you call from the car people can always hear me clearly on their end making it an enjoyable conservation, unlike other vehicles that don’t offer this great experience, because of low quality speakers. As for power, don’t worry about that as the Aviator has so much power that you usually can’t hold the gas all the way down as you’ll be over the speed limit too quickly, but don’t worry about knowing what the speed limit is as you drive the cameras on the Aviator will show you the current speed limit as its always scanning due to it’s Speed Limit Recognition feature. This is just some of the features, there are many more. Great job Lincoln!
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Very Good
brightsun1, 05/09/2020
updated 11/15/2021
2020 Lincoln Aviator Black Label 4dr SUV AWD (3.0L 6cyl Turbo 10A)
61 of 63 people found this review helpful
Now coming on 14,000 miles. Have ordered a new one, as Lincoln is offering a brand new Black Label at a slightly reduced monthly payment. Overall, very good. No issues since the few at delivery. I am hoping the new one will have slightly better build quality. The car is a great combination of luxury, styling and convenience. It is not perfect, but, within the category, it is very good and at a very reasonable value. Have had the German equivalents, and, frankly, they are just too full of tech that is not intuitive, and, the dealers are not very nice to their customers. You can really sense the anxiety in the market. The Black Label concierge service is really nice.
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2020 Aviator sets bar high for all Mid-Size SUVs!
FireMedic, 01/06/2020
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
119 of 125 people found this review helpful
I took delivery on my "customized ordered-out" 2020 Aviator in November 2019. I consider myself a very educated and conscientious vehicle shopper. I will also admit that I've been a very loyal GM customer, having purchased 13 New GM Cars/Suvs within our household over the past 30 years. First, my reason from turning away from GM was NOT because of any bad experiences with their products. Simply stated, I've become increasingly frustrated with GMs failure to seriously differentiate the production of the Chevrolet, GMC, Buick or Cadillac products! With the exception of some simple exterior cues, GM still insists on sharing one common parts-bin amongst all of its product divisions. From the powertrains to the dashboards, all GM divisions share way to many common parts/features and appear very "dated", to justify the significant difference in pricing that they command. I sincerely was searching for a vehicle to "WOW" me and absolutely stand-out from the crowd of Mid-Size Luxury SUVs. When shopping for a new Mid-Size SUV, I did compare the Cadillac XT6 to the Aviator. If anyone has already completed some simple research they already know that these two vehicles ARE NOT even close in comparison. I encourage you to read an unbiased review, printed in the Feb 2020 issue of Motor-Trend. GM demonstrates some serious neglects in the XT6 development. Mainly, they rushed it through to production without serious thought prior to production. Four serious issues that will keep the XT6 out of reach of the Lincoln Aviator are: 1-they simply stretched the XT5 about 10"; 2-it remains front-wheel drive, 3-it shares the same lackluster 'Naturally-Aspirated' 3.6L (310 HP) V-6 with so many other GM vehicles and 4-it does not offer a Hybrid variant powertrain. Simply "Google" any reviews/comparison reports and you will understand. In contrast, the ALL-NEW, 2020 Lincoln Aviator (with the exception of the chassis below) shares nothing in common with the comparable Ford Explorer which the consumer can identify. Lincoln did some serious homework and accomplished some serious engineering goals! Not only has Lincoln separated itself brilliantly from its Ford brethren, but it truly put a lot of distance between itself and the Cadillac XT6 as well as every other Foreign competitor in the same Class. The Aviator's size inside and out, as well as its Base Twin-Turbocharged 400 HP V-6 Engine are alone, enough to make it a much better value than the aforementioned threats. This vehicle was meticulously designed and is completely new for 2020. The exterior fit/finish are on-par with the finest imports. The interior quality, elegance and comfort puts such imports as Mercedes Benz AMG on notice. The Digital Instrumentation, Infotainment, Sound System and Safety Features are outstanding in its Class. More personally, I have just beyond 2000 miles on my Aviator which has already experienced some northern Wisconsin winter weather. I have yet to experience ANY mechanical or "tech' related issues. I am exceptionally pleased with its comfort, quietness and performance around the City, in the back Country as well as on the multi-lane Interstate Highway system. The engine and powertrain are amazing and function seamlessly. The rear wheel / all-wheel drive performs precise and confidently. All considered, the MSRP of my Aviator is just over $74K and I feel that it is a very good value and investment. I will report back after a full year of service to update my review. I have no fear that my impression will remain extremely positive with the all-new, 2020 Aviator. Shop wisely and be sure to research before you buy!
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Poor reliability
KJ, 03/12/2021
updated 03/16/2023
2020 Lincoln Aviator Reserve 4dr SUV (3.0L 6cyl Turbo 10A)
21 of 21 people found this review helpful
We purchased a Lincoln Aviator in Feb 2020. In March the vehicle would not start and had to be towed to the dealership. Bad cell in battery, so exchanged. Next the door switch periodically stuck and you could not exit the vehicle. That was supposed to be repaired. Next moisture in the cabin of the vehicle, ice inside the windshield. Water in the back of the vehicle. Window washer fluid would drain out. And door sticking again. Car went to body shop for repairs to water in cabin. Door sticking repaired. Next went an hour and half away from home—parked at hotel and next morning dead battery. Car back in for repairs. Lincoln will not take the vehicle back. Pretty much said I would need a lawyer to get any help. If you don’t want trouble, stay away from Lincoln. They do not stand behind their products. At over $70,000 am very disappointed. Still feel the same.
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Well done vehicle - minor nitpicks
Scriptabit, 10/01/2019
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
105 of 114 people found this review helpful
The vehicle is quiet, smooth and surprisingly fast/agile for a vehicle it's size and price point. I bought a Reserve II w/ the convenience package and Dynamic handling package. The pixel adaptive headlights are awesome. The infotainment system is not as flashy as some competitors (ex: 2020 GLE / 2019 X5), but it is effective and simple to use. It is not loaded up with gimmicky features that are more shiny than helpful (looking at you BMW gesture controls). You also simply can't touch the audio quality of the Revel 28 speaker system in the same price range with the MB / BMW alternatives. I found if you priced out comparable features in the MB and BMW the Lincoln was significantly cheaper. Size wise it kind of hit a sweet spot for me as I wanted a little more cargo/passenger space than the X5, but didn't want a vehicle as big as the X7. Issues: Gas Mileage: I didn't buy the hybrid, but I expected better. I've driven 1000 miles of mixed City/Highway driving (roughly 50/50) and gotten nowhere near the EPA combined. Driving with a light foot I can get 16.8 mpg w/ 93 octane fuel. I will probably bring this to the dealer's attention soon in case it is a mechanical issue of some sort. I mean... I'm not driving uphill both ways to work. Bluetooth Audio Lag: Lincoln Sync 3.7 - connected via Bluetooth to a Samsung S8+ phone is showing noticeable (2 seconds+ audio lag). Did Lincoln not spring for apt-x low latency codecs in a vehicle of this class?. Connected via USB there is still a tiny bit of audio delay, but it is small enough that I'm willing to chalk it up to the digital music processing in the Revel audio system. 30-way perfect position seats: They are comfy, but Edmunds is right... it takes a lot of tweaking to match the seat to your build. They are downright uncomfortable for a big/tall guy until you spend significant time adjusting. Overall, I'm very happy with the vehicle and really couldn't bring myself to drop a star. I would give it a 4.7 out of 5. The Lincoln dealership staff were also very helpful and responsive.
Lincoln nailed it
MH Auto Guy , 11/13/2019
2020 Lincoln Aviator Black Label 4dr SUV AWD (3.0L 6cyl Turbo 10A)
25 of 26 people found this review helpful
Have had our Aviator Black Label for about 3 months and it’s the best riding SUV I’ve been in out of driving just about every one out there. Lincoln engineers did their homework. We looked at others like the new 2020 Benz GLE 450 and BMW X5. The Aviator offered just as much for less money plus a smoother ride quality. Overall the performance is decent and is very enjoyable and comfy on long trips. The interior is unique and you can tell they were not copying anyone. The 30 way seats take a little to find the right position but once you find it you save it in memory. They are awesome, so are the massage functions. As far as looks, probably the best looking suv of it’s kind out right now in my opinion and many people who stop me and comment on the vehicle. Quality seems good so far but time will tell the real story.
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Great concept, poor execution
Simonsays, 11/03/2020
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
15 of 15 people found this review helpful
Beautiful vehicle with all the latest tech, but quality problems galore. Day 1 the horn didn't work and there was a lot of knocking sounds in the suspension. Then a month later, we couldn't get out of the rear passenger side door anymore and the rear hatch would not open intermittently. Then things got worse. Several times we got multiple faults come up on the screen and the car wouldn't go over a certain speed. The final straw was when a loud noise started around 50mph and wouldn't go away. Lincoln purchased the car back from me. What a shame, because we loved the car before the problems.
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Aviator Reserve AWD - fully loaded
mboyce, 04/29/2020
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
13 of 13 people found this review helpful
We went into our vehicle search thinking we would be buying Lexus, Mercedes or BMW and we tested them and several models of them as well as Audi, Volvo, Land Rover and others. To be fair each were really nice vehicles and not major complaints about any of them and they each had their pros and cons and unique selling propositions or features maybe the others didn't have, but... the Aviator stood out very early on. We also rented Land Rovers, MBs, BMWs on various trips we made over the last 12 months ensuring we had a few days with the models we were considering and still the Aviator kept coming back ahead of the others. We have the Aviator Reserve AWD with all options except the rear entertainment so the Dynamic Handling, Luxury Package, Convenience Package, etc. including front and rear heated and cooled seats, 28 speaker sound system, heads up display, dynamic handling with rising and lowering of the vehicle on entry and speed dependent, etc. All these features in the Aviator in the MB GLS or BMW X5 or X7 would be at least 25K to 30K more and while those vehicles are really really nice it just came down to would I pay another 25K essentially to have a BMW or MB? For us we decided the extra $ was not worth having what is a more trendy or prestigious brand. If the price was equal between the 3 would we have selected the Aviator? Hard to say. My wife personally did not like the drive of the MB or BMW and likes the Lincoln more (it is more luxurious feeling and drives a bit softer). Personally I probably would have gone with the GLS 8cyl if the prices were the same, but now having driven the Aviator quite a bit I admit it would be very tough with a slight edge to the GLS based on performance (they both accelerator very similar, but the MB does handle better IMO and the MB is just slightly quicker) but the features of the Aviator to be are better. The HUD is the best I have ever seen. The SYNC software is far superior to the MB or BMW UI and features. I do get asked why we went with the loaded Reserve AWD vs the Black Label... 1) price vs features is about 10K less and BL has no additional meaningful features, 2) didn't care for the color combos and limited colors... why would the more expensive option vehicle have less choices? Wouldn't you offer more choices in addition to the standards? 3) the BL service features made no sense to us for the additional $. With the reserve we have now we get full concierge services, pick up and drop off of vehicle for all services, all routine and scheduled maintenance package prepaid for life of lease, etc.
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Wow s all around
Ken , 01/11/2020
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
19 of 20 people found this review helpful
New buyer here of the aviator - it’s as beautiful on the outside as it is on the inside. A lot of thought went into this vehicle It s very evident the moment you slip inside. You feel like you are in a cock pit and everything is right there for you The ergonomics are great. It feels like a luxury vehicle. I upgraded and got the good sound system. Totally worth it It is superior against anything I have ever heard in a car. The computer interface I was worried about. Took a day and got it down. Very straight forward and intuitive The drive is great. The excite mode throws you back into the seat !!!! And the cabin is nice and quiet Only 2 gripes : I wish the local mpg was better ( but the highway mpg is good ) and the third row is smallish ( but you have that much more storage space in the back). No regrets so far with this purchase It’s a beautiful vehicle
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NOT SO SURE !!!
J.P., 12/23/2020
2020 Lincoln Aviator 4dr SUV AWD (3.0L 6cyl Turbo 10A)
10 of 10 people found this review helpful
Purchased in March 2020. Love the style and looks of this SUV. Of which this is my first American car. Guess I should have stayed with a foreign one..With ONLY 4600 miles, ( glad I was 2 miles from home) a month ago, the RED ALERT lit up my dash as the "overheat symbol was fully in RED.. I immediately pulled over safely, again lucky for this..car was not leaking any fluids, nor smelled of any hot smoke...called dealer, Lincoln towed to dealer.. In shop over 2 weeks. As they stated it was an "electronic" issue. they did remove the intake manifold as well. Now getting car home. My husband decided to check oil level..after car sat 12 hours.. Well, it was OVER the dip stick maximum line by a Quart..Not sure what /how these service Dept. train their mechanics...Drove car over 300 miles. After sitting a day, check oil again.. it is now UNDER the maximum line. As well as coolant was under maximum line.. Looked under car in garage, and yes, there was dripped coolant...All of this was started once they "supposedly" repaired the "over heating issue"...All in all the car is USING/BURNING oil now...So back to the dealer it is.. As well as a rattle in passenger seat, that they cannot seem to get fixed right...Not a good start on an EXPENSIVE car.....We shall see. .Do your research before you buy!!!!!!!
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TERRIBLE FUEL ECONOMY but perfect otherwise
Mike B, 02/02/2020
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
10 of 10 people found this review helpful
We love the vehicle. We purchased it instead of the GLE450 and we are really happy. It is a very luxurious and feature rich car. The best feature is the phone as a key which is market leading. Only the Tesla model 3 has this to my knowledge. The car is great for two or three kids in car seats or boosters because of the 4 seat rear configuration with walk though. More space then any other car in its class and with the 3rd row deployed we can still fit a double stroller in the trunk. Our only complaint is the fuel economy. It is terrible. 200 KMs city driving for a $70cad tank.
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Exceptional Ride, great performance
Michael , 01/21/2020
updated 07/23/2020
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
10 of 10 people found this review helpful
A lot of options to choose from. Highly recommend the massaging seats, 360 degree camera and air shocks. The Aviator is beautifully appointed, luxurious and comfortable. Only draw back is headroom. A tad bit technical but once you understand the gadgets and how to use them.... you will soar. I've been pleasantly surprised with this car.
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3 Rows of seats, great vehicle
Doug Bready, 09/09/2019
updated 03/11/2022
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
40 of 45 people found this review helpful
I moved up from MKX to Aviator, seeking more space, and hoping to get a great vehicle. So far, after 1000 miles, it’s a huge hit! Just big enough, but still easy to park and drive. Powerful when you need it. Seat options through the roof... high quality in all aspects. Love it! UPDATE 31,000 miles, 2 plus year in. Still love it. All the above are still true, and now, I can’t imagine driving long distances without the driver assist, and heads up display. Mileage is what mileage is. 20s on highway, 14-16 around town. Comfort is still great. Service has been stellar…..
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Disappointed
Joseph Chudkowski, 01/03/2021
2020 Lincoln Aviator Reserve 4dr SUV (3.0L 6cyl Turbo 10A)
9 of 9 people found this review helpful
Purchased a new Lincoln Aviator in September 2020. It's been at the service department many times and there are some issues that they are not able to fix. The steering is not positive at high speeds and the car wants to wander. The audio system is constantly going out when I'm playing music from my phone on I-tunes. The service manager finally admitted that Lincoln does not have a fix for these problems at this time and and does not know when they will. Prior to that they would simply tell me that they couldn't get to get the problems to occur while they were testing for them. I also experienced the windshield wipers coming on when the sun was shining and no rain in sight. Lastly, after receiving delivery I found streaking in the paint under the clear coat on the hood .The entire hood had to be repainted. I was told that Lincoln had paint problems with the Aviator. I paid a lot of money for a lot of trouble. My next step is to try and have Lincoln take it back.
Stunning looks..not ready for prime time
PJ, 01/21/2021
updated 01/23/2023
2020 Lincoln Aviator Black Label 4dr SUV AWD (3.0L 6cyl Turbo 10A)
12 of 13 people found this review helpful
Problems right off the showroom floor. Salesperson a ghost once the ink dried. In 4 times for rear camera and still no fix. Got the usual dealer line we can’t replicate the error. iPhone integration spotty. huge disappointment and in 4 times with just 1000 miles. Worried it will only get worse. Finally fixed after the 6th visit. iPhone integration still glitches. SiriusXM station tuning frustratingly slow. Overall ride quality not on par for what you would expect from an $80k car. Air suspension constantly adjusting when at traffic light. While the engine has decent performance it is very buzzy and seems to be working like mad keeping up with Multi gear transmission. Big disappointment. Can’t wait to turn in.
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A LET DOWN EVERY TIME I START MY 2020 AVIATOR.
Vahan Ishkhanian, 03/23/2021
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
7 of 7 people found this review helpful
I have been a Lincoln enthusiast for 40 years. A Lincoln club member and the proud owner of a 64 Lincoln Convertible. After paying top dollar for a fully loaded Aviator I am no longer a fan. The following problems the dealer was able to fix, and I appreciated it. - Paint scratch. - Rattle at the front passenger side. - Rattle at the back of the passenger side. - The rear red light lens not flush to the body but pointing out. - The sun roof not working at all. The dealer could not fix: - A very annoying ticking sound when you start the engine, that does not go away for about 45 min. Of driving. Took the car to the dealer several times. Somehow they just can’t hear it. The second time I turned it in they said they hear it and fixed it. It’s been a year, and the car ticks like a diesel engine. I CANT BELIVE NO ONE HAS WRITTEN ABOUT THIS VERY ANNOYING TICKING. Is my car the only one in the nation with this problem ???
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Aviators that don’t Fly
Upset in Vegas, 12/30/2020
2020 Lincoln Aviator 4dr SUV (3.0L 6cyl Turbo 10A)
7 of 7 people found this review helpful
What a bummer our Aviator has turned out to be! Pre-ordered and waited almost 5 months for delivery. Problems galore. First the rear camera was intermittently working. It would show just a blue screen randomly. Sent in to shop, they replaced the camera. There have been three recalls...this year. Today while driving the car suddenly alerted that it was overheating. Full red temp and sluggish performance. I pulled over and called Lincoln Roadside Assistance. 2.5 hours later a tow truck came and hauled it to a dealer who told us it would be three weeks before they could look at the vehicle. Three weeks. Worst new car experience I have ever had.
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best all around
rlflesh, 12/21/2019
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
14 of 16 people found this review helpful
smoother, quieter, quicker, more luxurious, far better electronics and usability than previously owned Lexus LS 460 and Porsche Cayenne. Better in every respect.
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Un-Tested luxury failure
Calvin, 11/27/2019
2020 Lincoln Aviator Black Label 4dr SUV AWD (3.0L 6cyl Turbo 10A)
47 of 59 people found this review helpful
Driving home from the dealer I found the sunglasses holder would not close. Called in and scheduled the repair. Was sold that the service department would pick up the vehicle. Didn’t hear or see the fine print that there was no loaner. Next the screens went blank while driving. Took a photo of the issue and asked they check into it while in for the floor mats, oil change, and install of the new sun glasses holder. They found nothing and couldn’t recreate the problem. Next, while driving to work, the dash board went unresponsive. This time I took a video of the screen and controls not working - the whole drive to the office. It’s in the shop again. During the visit I learned not to use a car wash as it might break the side mirrors. It was recommended to bring it in for a free hand wash. Did design engineering do no testing? If I did this I wouldn’t have a customer base. Is Ford trying to reduce the number of pesty customers?
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Good, but a few things keeping it from great
Dave S, 09/14/2020
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
9 of 10 people found this review helpful
First time Lincoln driver; leased a 2020 Reserve in February after 8 years with BMW as an X7 was way out of my price range and I wanted a 3rd row, even if it is a bit small. At this point, I'm 7 months and 5k miles in, so enough to get a flavor for the vehicle. In short, leasing it is a great idea, but not sure I'd suggest buying due to some of the glitches and shortcomings. Some highs and lows: Positive: I'm 6'5" 290 - not exactly a small person. I have a 12, 10 and 3 year old. We all fit (car seat behind me) with room to spare (my wife alternatively is 5'3" so not taking up a ton of leg room!). While the 3rd row is smallish, my 12 year old can sit behind the 10 year old without much complaining. Negative: We sat in the Black Label and the 30 way seat sits way too high without enough head room, even on the lowest setting, which is part of what drove me to the Reserve. The Reserve seat give you a ton more head space. It does "sit" like a sportier seat with side bolsters, but coming from BMW, it's a very familiar feel (my dad and father-in-law don't like it, but I really do). HOWEVER, the leg support is awful. In 8 months driving around town, I never noticed this, but we did a COVID-induced 15 hour drive form Chicago to NY to avoid flying and my legs were numb and killing me. That alone makes me second-guess the brand. Positive: The engine is massive; even with the size and weight of the vehicle, it feels quick. City mileage is mediocre as expected but still got mid-20s on the Chicago to NY and back drive, which is respectable. Positive: The styling is beautiful - no regrets there - and the tech, in my vehicle, has been flawless so far. Sensors and cameras are amazing; adaptive cruise and lane hold are fantastic. Navigation is good (although annoying you can't type it in while driving) and the phone app is also quite good (you can lock, unlock and start your car with an app on your phone). Positive: Storage is ample. Glove box and console are great, cup holders are good, trunk space under the floor is a nice bonus. Negative: Finish quality is already showing to be lacking, as well as some design attention to detail. In the last 7 days, both passenger side doors stopped opening from the inside. The doors have an electronic push button and both have failed, so we either roll down the windows to open the door or the driver goes around to let people out. Clearly this is not safe. The driver door has a pull latch so I could get out in case of emergency, but none of the other doors have this. This is a BIG problem and bad design. To get a loaner, I'm waiting about 5 days to bring the car in which isn't unreasonable, but we'll see how the repair goes. Such an important thing failing this quick makes me nervous about the long-term. Staying in the design theme area, the second row has captains seats (very comfortable - I can "sit behind myself" if that makes sense) and there are cupholders in the floor. That can't be removed. 3 kids, cupholders in the floor that you can't remove. Bad idea. Oh, and the second row seat doesn't really slide forward enough to get in and out of the third row any more easily than by climbing between the captains seats.. over the cupholders.. in the floor.. that can't be removed to clean. Just a bad, family unfriendly design there. Overall, yeah, 4 out of 5. For me to drive around town, it's a 5. Take a few guys to play golf, it's a 5. Take kids to soccer or basketball, it's a 5. For a 5-6 hours road trip, it's a 5. But for some of the part failures and design shortcomings, a 4 at best. And for the lack of comfort on a long road trip, a 4 at best. Do I regret leasing it? Not at all. For 36 months, pretty sure I'll be content and by that point, as the kids are bigger, we'll need to do something else anyway. Would I buy one for $70k expecting it to be a 10 year vehicle? Absolutely no - don't bank on that as my guess is it'll turn into a money pit.
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Another Lemon from Lincoln
Bo , 11/21/2019
2020 Lincoln Aviator 4dr SUV AWD (3.0L 6cyl Turbo 10A)
62 of 81 people found this review helpful
Rear camera didn’t work 1-2 weeks after purchase Lincoln Aviator. Lincoln had no idea how to fix First software then rear camera replaced then another part replaced then software rebooted then Ford engineers wrote new software program So camera would work and warning that headlights would not work ( not true) would shut off. Finally bought American after 20 years . Big mistake Lincoln manufacturing said car didn’t qualify for Lemon law but refused to say why. If it breaks again will hire lawyer. Stay away. Not worth the hassle
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I tried but very disappointed
Dave G, 12/27/2020
updated 07/03/2023
2020 Lincoln Aviator 4dr SUV AWD (3.0L 6cyl Turbo 10A)
8 of 10 people found this review helpful
Lease over, nightmare over. Now I am over 2 years with the vehicle and cannot wait tilt he lease is up - still another year....ugh. I have given up getting frustrated. I made a mistake and wont do it again. I am very picky - no rattles, no little things that break (that should not) - moon roof screw loose for the 4th time...Again, the vehicle looks great, have many awesome features but too many fit and finish issues for my blood. Update-a year later still lots of little issues that just should not be the case with a luxury brand. Vibration at 40mph still exists. Lincoln really had the right idea with the vehicle but quality is lacking and their ability to make things right has been challengin. This review is really for BMW, Audi, and MB owners mostly. I myself have owned BMW and Audi but prefer Audi. I really wanted to try an American car again and since I have multiple grandkids I wanted a vehicle large enough to carry them while also maintaining my luxury desire. Lincoln did everything right on paper, but in reality it is still a Ford/Lincoln. In less than a year I will be sending it back to the shop for the third time. Most annoying is all the rattles that continue to develop. I get rid of one and two more show up. This "fit and finish" stuff is much better on true luxury vehicles. I really wanted to be happy as the technology in the Aviator is outstanding. An example of fit and finish even with the Tech. I am 6 foot 2 and have the heads up display. However, the adjustments on the heads up display will not let me move it down far enough so the top of the display is not cut off. My wife is 5 foot 8 and the display is directly in her view. I am not sure who they made the car for but this is a simple thing for a luxury vehicle. As MANY reviews have said, if you are a BIG person you should stay away. The seats are really terrible for a big person. Yes there are lots of adjustments but I have had the vehicle for 9 months and still have not found a comfortable set of settings. Most people say it is fine for 30 minutes to an hour but I say 10 to 15 minutes. While I have not had any incidents the hood appears to be loose while driving. I am quite sure it is not lose but the fact that it appears to be on the brink of opening is a poor design. The car does tend to vibrate quite a bit. You really have to be at high speeds to get some what of a smooth ride. Probably should not have expected a smooth ride on a truck but for the price they ask you to pay it should be better than it is. Again I really wished I could give the vehicle my full recommendation but anyone with BMW, Audi or Mercedes will be wildly disappointed. Ford is a Ford and that is fine but Ford/Lincoln is not really competing with luxury brands. Two people asked me how I liked it in the last 2 weeks and I don’t have to tell you what I had to say. Got another one today which is what prompted me to go ahead and write a review.
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It's ok but kind of annoying
D, 11/01/2020
updated 11/04/2021
2020 Lincoln Aviator Black Label 4dr SUV AWD (3.0L 6cyl Turbo 10A)
8 of 10 people found this review helpful
Overall it's not bad but truly the paint quality is far below average for the black label...(orange peel and defects UNDER the paint) .. Auto stop feature ..trailer sway and traction control CAN NOT be over ridden and have to be stopped every time vehicle is started ..gas mileage is no better than my previous Escalade...overall after owning one for basically a.month ..it's not worth the 80k price tag ...
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Ford/Lincoln Strike 3 You're Out!
AZ SUV, 07/15/2020
2020 Lincoln Aviator Reserve 4dr SUV (3.0L 6cyl Turbo 10A)
26 of 37 people found this review helpful
Glitchy and really uncomfortable for a long trip. Since the day we bought this vehicle it makes noises all the time. Sometimes (every hour or 2) while I'm in the garage you hear these weird noises (clicking and hissing). then when I'm driving the center screen and wheel control electronics will not work and many check lights turn on. we were on a road trip and about 2 out of the 5 days the co pilot 360, speed distance control, regular cruise control, gps nav etc did not work. it was like driving a 70's car all over. When we took it to the dealership the standard response was "we could not duplicate the problem but we made a software update that should take are of the issue". (even after showing several videos we took to show). still to this date we regularly have no GPS, or a very slow responding vehicle. sometimes the car still takes 10-15 min to start the electronics for you to punch in your directions. in town by that time Siri already got me to the destination. the continues noises of the vehicle parked still continues . as to a long trip we got the massaging seats. these seats Suck!! 6'1" and 240 lbs my wife is 5'7 160lbs and after 1.5 hours we have have to stop and walk from the pain. You can feel all of the mechanisms under the 1" padding and I try to sin in different angles which is hard to find any spot to move into since the seats are like sport car seats (it ok for about 30-60 min). Dealer ship support is the worst of any deanship that I have had. parison are VW, Audi, BMW, MB, Ram, Jeep, Nissan. To get so low in customer service is just ridiculous. This is my 3rd time over 20 years buying a FORD product. The firs 2 were pickups 1 in 1996 and another in 2003, and then I said never a FORD again! Both vehicles I got rid of in 11 months and 18 months consecutively! the first I send over 8 months in the shop in the 11 months of ownership. This time I though its been almost 20 years lets give it another shot especially since I really like the looks and all the features, large engine, good towing capacity etc. What a mistake it has been. Don't be fooled but this vehicle sucks!. Look elsewhere! This vehicle stickers out to about 67K. Reserve model. with copilot 360, pano roof, package 2 with automated cruise control, Rear bench seat (seats real real real uncomfortable and no space, middle seat is good for a 4 year old (my kids are 9 and 12and don't fit)). This SUV was a rush job and it shows when you buy it!
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Escalade beater
Pete, 11/18/2019
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
9 of 12 people found this review helpful
I shopped a number of luxury SUVs including Mercedes ,Volvo, Audi and Cadillac. Lincoln has really put much careful thought into this new model from a to z .I traded an Escalade and prefer this Aviator in most all departments. I own 2 Mercedes and while I am very impressed with them, I wanted something new and if possible American. The Aviator is it .
My experience
Rafael Rachman, 11/22/2020
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
5 of 6 people found this review helpful
My experience I own of either 2020 bought it in July it worked fine three weeks ago start the problem the recycle Eire button doesn’t hold more than two minutes and I have to smell the carbon monoxide dial coming to my cabin every two minutes it’s annoying I went to the dealer you couldn’t do anything about it it’s like hell to drive the car when the smell in the smoke coming from the street
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Unreliable car.
Corzan, 09/23/2020
2020 Lincoln Aviator Black Label 4dr SUV AWD (3.0L 6cyl Turbo 10A)
12 of 17 people found this review helpful
This 3300 mile car has been in the service bay once and going on the second time. First time a oil leak. The second time in process car components totally down. Car won’t start. Door won’t close among other components. The car is a lemon n
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not worth the money - systems unreliable
mc burry, 05/13/2021
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
3 of 3 people found this review helpful
2020 lincoln aviator - Driver and passenger front seats are very uncomfortable and no room to move.back seat leg space tight with driver in front. steering wheel is tight, large around (UNCOMFORTABLE FOR LONG DRIVES) and steering is hard. too responsive for with even the slightest of movement. you hear it switching geaars. runs really loud and Electronics are unreliable. had car for 7 months and already have had 2 door buttons need replacing, PSGR CANNOT EXIT IS A SAFETY ISSUE , back up camera goes to blue and car auto stopped itself for no reason while in reverses. i couldnt press gas and go back or forward.THIS IS A SAFETY FEATURE. Would love to see it but ill lose 18K .... so im stuck forget concierge service, 1 month to make a service appointment for a pickup.
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Almost there, but some things to work out!
Joe, 11/28/2020
2020 Lincoln Aviator 4dr SUV AWD (3.0L 6cyl Turbo 10A)
3 of 3 people found this review helpful
I love the Aviator, but Lincoln (Ford) has some things to work out! I currently and previously owned BMW's and the Aviator is not at the same level of quality, luxury, or functionality (electronics). • Lincoln Way App – needs lots of TLC • Navigating the touch screen display is not user friendly and initially getting to and back to the main menu should be a lot easier • Apple CarPlay (Lincoln Way) doesn't play nice together o Leave your iPhone plugged in, turn off your vehicle, turn it back on. Almost certainly guarantee you that your vehicle screen will blackout • Intermittent - Rear Camera, twice in 2.5 months it did work • Intermittent - Rain-Sensing Windshield Wipers, do not work correctly, ongoing problem • Some refinements are low quality and not at the luxury-level o rattling/vibrating from cover around digital instrument cluster cover o an issue with a lower driver seat cover, when exiting the vehicle, distributing weight on the seat, breaks a clip on the seat cover • Auto-stop, come on, why do I have to turn it off every time I love driving the Aviator – fun, good visibility, ample room, and plenty out power. Lincoln (Ford) doesn't 100% back the Aviator, clearly, by the high residual on the lease. First-year release, lots to improve, good luck.
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Nice SUV but
Tim in WA, 04/22/2021
updated 11/01/2021
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
3 of 3 people found this review helpful
We purchased a 2020 aviator and it has been ok. We have had lots of issues, some fixed and some don't exist (service can't duplicate or find anything wrong). We have had to have the rotors turned and now it needs it again (27,000 miles on car). Lots of electronic bugs that come and go. Weird steering behavior on the highway. We have decided to bail out before items start costing more money to fix. It seems Lincoln rushed development of this model. It also seems the production line has some fit and finish issues (at least on the 2020 model).
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I should have taken the negative reviews seriously
Tunde, 03/10/2021
updated 09/13/2021
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
6 of 8 people found this review helpful
This is the most beautiful lemon I have ever seen. If you are reading this, please learn from my mistake and do not be fooled by the exterior of the car! Took delivery of mine in January 2020. Started having issues while I have not even driven up to 500 miles. First, the front passenger chair and headrest stated falling apart in less than 500 miles. Next, some annoying sounds coming from the rear door. Dealership fixed the sounds coming from the door, however I am unsatisfied with their resolutions to the front passenger seat. After driving like 2000 miles, I started getting this alert about Parking Break Malfunctioning. I have visited the dealership more than 7 times. They kept the cars for days and on another occasion for up to two weeks. As of the date of this review 3/10/2021 the problem has not been resolved. I also have a claim/ticket with Lincoln Corporate Office. No resolutions yet. At about 4500 miles, I also reported alerts about 4-wheel drive malfunction. That was resolved. The console goes on and off while driving especially while connected to Apple play. Today we have 7000 miles, and almost everyone in the service department already knows the car and me because we visit too often. Of recent, I started hearing some sounds from the rare door again. Just too much to complain about a brand new car. Due to the cheap materials used in the interior, the cup holder & arm rest area is depreciating too fast. I am glad I leased this car and never bought it out rightly. My initial plan was to buy the car after the lease but I dropped this idea long ago. After turning this car in (after the lease), I plan to make a youtube video about this car, publicize the VIN Number just to make sure no one else buys this same vehicle. I regret leasing this car, and I would not love to see other buyers going through the same pains. This is my first American Luxury SUV and will definitely be my last. The Japanese and Germans do it much better. I gave one star rating because that is the minimum rating available. I would have loved to select zero star assuming I have that option. Revised on 9/11/2021 The dealership and Lincoln Corporate eventually agreed that they sold me a lemon. They offered that I pick another brand new Aviator or I be reimbursed for all the payments I have made except the sales tax. I have vowed never to try Lincoln or any other American luxury any longer therefore; I opted for the cash re-imbursement option. The tag price of the Lincoln and tax was close to $80K. I eventually got a 2021 Toyota highlander XSE that cost about $50K (plus tax). About $30K saved. Other than size, brand name and horsepower (that I do not even use), I cannot think of anything else I have missed from the Aviator.
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Only one complaint
Paul, 08/18/2020
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
7 of 10 people found this review helpful
To my eye the best looking SUV on the road and have had many complements on from young and old... Agree with many comments as to luxury interior and plenty of power. My one complaint, the AM radio is terrible....Filled with engine noise....Tough to hear Rush Limbaugh!
Lincoln does not stand by the customer.
Disturbed Lincoln Owner, 12/17/2019
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
50 of 82 people found this review helpful
Bought a 2020 Aviator in early November 2019. We had a $750 rebate from the factory for orders taken by December. Lincoln denied us the rebate claiming we had to have ordered by end of September. Total BS especially considering there was hardly any discount. Then, we have the car one day, noticed a wind noise. Took it back and the dealer said the windshield was not installed correctly and had to order a new one. A few weeks later, got a call to come in for it. Dropped off the car, two days later, they said the windshield was broken in shipping. Had to order another one. Couple weeks later, got a call it came in but it was broken also. 6 weeks with this car, still have wind noise, no windshield yet and they screwed us out of the $750 rebate. No, I can not recommend this vehicle or anything else Lincoln makes. Avoid!
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Great vehicle...but
RSW1, 12/11/2020
updated 12/12/2022
2020 Lincoln Aviator Reserve 4dr SUV (3.0L 6cyl Turbo 10A)
8 of 12 people found this review helpful
Great vehicle, but after test driving and trying to find the Aviator I wanted, I decided to go with an Audi. Why? I just can't get past the circus clown looking wheels. Wheels make a car from an aesthetics standpoint. I'm not sure who Lincoln is trying to appeal to with these wheels, but most people about to plop down $70K don't want these. ,
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Not reliable
softballmom, 02/09/2022
2020 Lincoln Aviator Reserve 4dr SUV (3.0L 6cyl Turbo 10A)
2 of 2 people found this review helpful
This review is a difficult one for me to write. I LOVE the look and the way it drives......when it isn't in for repairs. I'm beyond sad that Lincoln cannot figure out what is wrong with this car. Between the electronic issues, braking issues and rattles and noises this SUV has become a headache. I've had it just shy of 2 years and tried to make it work. The rolling down the driveway while my foot was on the brake sealed the deal for me. Lincoln corporate is doing the right thing and they are buying back my Aviator. I just wish it would have turned out different.
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Trash
Rich, 07/02/2021
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
2 of 2 people found this review helpful
Have had the vehicle a little less than a year and it has been at the dealership a cumulative 6 weeks for a chronic leak issue. Every time it rains (which it does plenty of here in Florida), water intrusion occurs through the D column on the driver side. The first couple of times we had it at the dealer, they could not replicate the leak so they could not fix. Finally they were able to pinpoint where the water intrusion was coming from and supposed resolved the issue. Except they did not and the leak still occurs. Lincoln has agreed to take back the vehicle so we will be going back to Mercedes which we never had any issues with.
Wonderful unreliable disappointment
Dan S, 07/08/2021
updated 08/20/2021
2020 Lincoln Aviator 4dr SUV AWD (3.0L 6cyl Turbo 10A)
2 of 2 people found this review helpful
I've had my car more than a year and it has been plagued with electrical issues. The monitor screen flashes dire warnings on occasion going down the road. At times it has downshifted and warned of deep snow.
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Fairly happy
R. Hanson, 12/29/2020
2020 Lincoln Aviator Reserve 4dr SUV (3.0L 6cyl Turbo 10A)
2 of 2 people found this review helpful
Car has a great look both exterior and interior. It’s a great road car being both quiet and smooth riding. Mileage around town not so good but my first road trip I got near 26 mpg. My biggest complaint is the load engine noise under acceleration.. if I had wanted to have a vehicle sound like a truck under acceleration, I would have bought a truck or a sports car. This is supposed to be a quiet luxury car, somebody forgot to tell Lincoln motors.
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Buyer beware
Lovewellbuilt, 08/13/2021
2020 Lincoln Aviator Reserve 4dr SUV (3.0L 6cyl Turbo 10A)
2 of 2 people found this review helpful
I usually don't write reviews on cars. But in this case I wanted to spare others from my experience so others don't have to go through what I have. If your lucky to have one that works.. enjoy it. I on the other had have had a half year of disappointment. From exhaust noises, trim issues, brake failures, sunroof leaks and driveline issues my confidence in Lincoln has reduced significantly. I should have kept walking from it but they are a fantastic looking car. Don't get suckered into it. The devil comes in pleasing shapes.
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Too many problems
John Johnson, 04/14/2021
2020 Lincoln Aviator 4dr SUV (3.0L 6cyl Turbo 10A)
2 of 2 people found this review helpful
Stay away from Aviator. Mine has been in shop about 11 times since buying it in March 2020. Have talked to service, and service manager and they both said worst car out there.
Roof leaked, headliner stuck now passenger door wo
Disgusted in MD, 02/05/2021
2020 Lincoln Aviator Reserve 4dr SUV (3.0L 6cyl Turbo 10A)
3 of 4 people found this review helpful
DO NOT Not buy this vehicle . It has been at the dealership more than on the road. Will never buy lincoln products again.
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Leaves a mesh in garage
David Hilfiker , 09/12/2020
2020 Lincoln Aviator 4dr SUV AWD (3.0L 6cyl Turbo 10A)
8 of 15 people found this review helpful
This vehicle leaves black sooty marks on garage floor.Took it back to dealer and they Said they can’t do anything about it. Won’t buy another one.
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Dont make this Mistake!
LP, 06/28/2020
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
13 of 26 people found this review helpful
many technical issues with the car since day 1 - Worst customer service - i will never take Lincoln again!
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Luvin it!
Aviator Architect, 10/23/2019
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
4 of 8 people found this review helpful
A lot of thought went into this vehicle. Looking forward to hooking up the 25' camper and heading across the US. Not all SUV's in this class can tow what this one can.... and do it with so much style and class. Lincoln is back!
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Lincoln Aviator 20
Kim , 12/30/2020
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
2 of 3 people found this review helpful
Love the Aviator! Only issues are speakers break often and back cover falls off. Second time falling off so I’m not replacing. Seat memory doesn’t work well.
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Aviator has landed-updated
JRBoca, 01/08/2021
updated 01/10/2022
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
2 of 3 people found this review helpful
Really great improvement over the prior model. The ride and build quality is exceptional. Plenty of power under the hood and great gas mileage Fit and finish of the interior is on par with the Europeans. I"ve had a few issues with the technology but that seems to be pretty common with most cars today. The dealer has promptly corrected them. The car has a pick up and delivery services which is nice as I've not been to the dealer since I bought it. UPDATE: six months in, the car fell apart technology wise. Mechanically still perfect. I had to Lemon Law it and Lincoln made the whole process easy. So easy. I bought another one. A plug-in hybrid those time and six months in it is absolutely perfect. 52 MPG average and everything works. Would I recommend you look at a Lincoln, yes before you buy anything else.
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LOVE the vehicle - HATE the shifting.
George, 12/16/2019
2020 Lincoln Aviator Reserve 4dr SUV (3.0L 6cyl Turbo 10A)
14 of 34 people found this review helpful
The screen in the truck is informative, but IMO somewhat intrusive. Not a deal breaker, but still. The shift selector....are you kidding me?!?? They call it a "keyboard shift" or some such...sorry, but that IS a dealbreaker on a vehicle we'd otherwise love to own. It's just a PITA to have to reach up onto the dash when you're manuevering in/out of a parking slot. Put it on the console or column, for Pete's sake!!
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Large space w/SMALL seats!
robincorgi, 02/29/2020
2020 Lincoln Aviator Reserve 4dr SUV (3.0L 6cyl Turbo 10A)
8 of 20 people found this review helpful
While leg room accommodates tall people, seats are NOT DEEP ENOUGH, and the thigh extensions on the 30way seats are useless. Also, the "tablet" style display is difficult to see for over 45yr. old eyes...too close and angle too steep for COMFORTABLE FOCUSING. Also, could we PLEASE have 1 2nd row seat FLIP totally out of the way...preferably behind driver, for CANINE access? The car seat slide forward on curb side makes sense, BUT behind driver for Service Animal access is NEEDED. Esp since I would you assume your market target is older purchasers with more disposable income??!! Look at the 2010 Ford Flex storage and function measurements! THAT is your SWEET SPOT!
Lincoln Aviator Soars!!!
Joe T, 09/01/2020
2020 Lincoln Aviator Reserve 4dr SUV (3.0L 6cyl Turbo 10A)
1 of 1 people found this review helpful
I had never really considered a Lincoln before, but their cool tv advertising captured my eye, and I decided to give the Aviator SUV a look. It is truly a luxury vehicle from its exterior to interior seating, amazing stereo system, and safety features. The seats feel as nice as the Volvo. I got the black one with brown interior for it's stylish combination, and love the look. The massaging seats work fairly well, but I would like to see a bit stronger rolling and pulse action to make this really an asset. The power and quickness the 3.0 turbo charged engine gives this ride, is as good as any Audi, and is very smooth. My kids love riding in the back, and the control they get from the second row display panel, as well as the second row sunshields to keep the sun off their face. The 20 inch rims and the exterior styling puts this car close to the level of the Range Rover, in my opinion, for much less money...for those of us on a tighter budget. ; ) All in all, I am happy with my purchase and look forward to many years of cruising to Las Vegas in luxury.
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