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Used 2023 Lexus LS 500 Consumer Reviews

4.1 out of 5 stars
49 reviews

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We have a limited number of reviews for the 2023 LS 500, so we've included reviews for other years of the LS 500 since its last redesign.

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Pros
Cons
3 out of 5 stars

Entertainment/Navigation System is DREADFUL

Paul, 01/13/2021
2019 Lexus LS 500 4dr Sedan (3.5L 6cyl Turbo 10A)
7 of 10 people found this review helpful

Having owned Lexus"s of the past, there is no way to get this navigation system to work easily. It is IMPOSSIBLE and needs some updating to s touch screen. The car is a good car otherwise, but super overpriced. I traded in my car with 6200 miles after the last attempt with the navigation system.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Disappointing in style after the LS460

DAV2149, 12/20/2020
2018 Lexus LS 500 4dr Sedan AWD (3.5L 6cyl Turbo 10A)
12 of 19 people found this review helpful

I don't like the looks (body style - the front grill, tail lights or the side). The wheels are nice(on the model I have). The car is uncomfortable to get in and out of (I'll be trading for SUV). At first I didn't like the dash but have gotten used to it. I still hate the "pigs ears"(those two switches to select the type of ride). I do love the giant 12"infotainment screen but hate that it's not touch screen. The interior is nice and comfortable. My model didn't come with Levinson sound and what's there is average. There was no carplay but Lexus was able to add it to my existing system. I wish the fuel door and trunk release were higher up and illuminated. I've had problems (which dealer has not been able to permanently fix) where the fuel door won't open when you press the button and it won't pry open. Gas mileage is great for this size of car and despite what Lexus says I have used regular (87) gas for my 66K's worth of miles. Run-flat tires are lousy and Lexus better go back to including a spare. The brand needs a complete redesign of this 500 (maybe a LS550 or something). Save your money and avoid this one.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

A wreck waiting to happen

Alyse french Iocco, 07/30/2019
2018 Lexus LS 500 4dr Sedan (3.5L 6cyl Turbo 10A)
22 of 38 people found this review helpful

I bought the LS 500.not completely understanding just how dangerous the technology package is. The design is so not user friendly. The tiny touchpad that is at gearshift level is extremely sensitive and not easy to navigate. I love the way the car drives, but this set up makes it NOT WORTH THE PURCHASE. Also I should hv gotten a voice command system w touchscreen at eye level. Looking down all the time is so Dangerous. Also my tire shredded literally at 3k miles . It took manufacture 6 months after that to recall all 4 tires. I was very scared to drive the car. When it happened I was going 80. The car swerved all over the highway. If there had been a car near me it most likely would hv been fatal. The absolute most terrifying experience I hv evr.been through. The dealer did reimburse me. I feel they should have replaced all the sorry ass runflats way sooner then they did. I drive all over us. Buying this lexus 500 LS has this far been a horrible DANGEROUS mistake . I also own a 460 LS that I hv 100k miles and still Love.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Magnificent, With Unquestioned Design Quality

RWP, 09/26/2022
2021 Lexus LS 500 4dr Sedan AWD (3.5L 6cyl Turbo 10A)
2 of 2 people found this review helpful

I've had my 2021 LS500 AWD for about 14 months. It's had no problems whatsoever. It accelerates well, takes turns with confidence, and the cabin is remarkably quiet. The infotainment system requires a learning curve, but it works well. Build quality is what I expect: top-notch. I'm not trying to impress anybody with what the engine sounds like - I wanted a quiet, comfortable vehicle that I can use for long-distance drives, and it fulfills that requirement marvelously. A few little nits that I never see in reviews from the "experts": (1) the right side mirror and A pillar block quite a bit of the view of oncoming traffic from the right; (2) the rear seat headrests block some rear view and don't fold down (my Volvo could do this ten years ago); and (3) that beautiful, expensive finish on the center cupholder cover reflects a distracting glare. But those are nits. Considering the quality of this automobile, it's a car to buy. Lease a German car, but buy a Lexus. You're paying for quality that will last for years.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

All Sedan

Vanessa, 05/14/2023
2018 Lexus LS 500 F SPORT 4dr Sedan (3.5L 6cyl Turbo 10A)
2 of 2 people found this review helpful

If you want a great ride, this is the car. This is my 3rd Lexus, and I haven’t been let down yet. Take care of this car, it takes care of you.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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