Used 2015 Land Rover Range Rover Evoque Consumer Reviews

Very Good SUV

This is an execellent SUV, but you have to know what you are buying. This is not a large car, and it has quirks like all Landrover Vehicles I have had before. The most glaring positives are a very refined interior finish and quality. Very nice use of leather and other materials. On the outside styling is better than any other SUV on the road. The negatives are that the new flashy plastic panels used on the exterior are prone to scratching very easily and they should really be tougher. Even the car wash scratches them without the use of brushes. The tires are prone to quick replacement but have Porche type grip so no complaining here. Braking is excellent, better than any Range Rover before as well as gas mileage. Car, feels like it is supercharged. There is a need for improvement, the leather does not look like it will hold up like previous Range Rovers, and the car needs a bigger cargo area. Options add up quick and this SUV should come in under 49k with options in the next generation, as without doing so really makes the value proposition hard to support. Note the car should be broken so that it is reliable. You can't drive very agressive for the first 1500 miles. The brakes and engine will not then be smooth.

Potential Buyer Beware. Updated: 08/26/20

I purchased a brand new vehicle from this dealership, and unbeknownst to me, the vehicle has a faulty, defective and unsafe transmission. The vehicle is a Range Rover, Evoque. The dealership replaced the transmission with less than 10,000 miles on the vehicle. I wish this was where the story ends. The problem was not resolved. The same issues of jerking into gear persisted. This is scary!! After the vehicle was returned to me on a couple of occasions, the problem was even worse!! While under warranty, this dealership told me there was nothing else they could do to repair the vehicle, knowing the problem was unresolved. I was given no recourse on what could be done to rectify the problem. Unbelievable! Update: 05/27/18 I reached out to the CEO, Ralf Speth, no response from him. As early as March, 2018, this manufacturer had a rating of ‘No Rating’ by the Better Business Bureau. This business is not BBB accredited. As in my case, the company did not respond and my case was closed and noted as such. And at that time in March, it was posted that the business was in the process of responding to previously closed cases. Their rating was changed to ‘B-‘, they were unable to resolve issues and did not respond in others. In my opinion, do not be misled by the shiny object and purported reputation. In my experience, this is a very unethical company. Yes, things may go wrong with a vehicle. But be advised, you may not receive the expected treatment that is comparable to the situation with this company. I have a useless vehicle and the only way to get only part of my money back is to sign a falsely stated proposed settlement that was offered. If you would like to follow this true story, you can check out my blog at: https://myvehicleexperience.com. I recently discovered that this company sold over 22,000 vehicles with a defective transmission. It is outlined in the aforementioned blog. However, they do not participate in the Consumer Report Annual Customer Satisfaction Survey. I will cover their response as to why they do not participate in a later blog post. A car purchase is one of the primary purchases one will make in this lifetime. Please, please do your research. Days later, I contacted the dealership to ask what could be done, since the problem still existed and the vehicle is under warranty. With my persistence, I was told that I need to contact the corporate office. Even though later I learned that this is not their normal protocol. Normally when they cannot resolve an issue, the dealership will contact the corporate office for guidance. That did not happen in my case. Long story short, the corporate office has offered nothing but a proposed agreement that does not address the issues they promised to address. So I am still in possession of a defective vehicle which is still under warranty. I would not recommend purchasing a vehicle from this dealership or company. I would have never in a million years expected this type of situation, dealing with a luxury car dealership or company. It’s not only that the vehicle is defective, it’s the process that is being used to resolve this issue. This nightmare could happen to you. Don’t take any chances. Use your power of choice and do your research to support your choice. A vehicle is one of the largest purchases one makes, and you do not want to have it coupled with such an unpleasant experience. Update 08/26/20 To my surprise, I received a notification from this company about the defective transmission issue this year and after the warranty expired. If you would like to view the notification, I have posted it at: www.myvehicleexperience.com. Apparently, the transmission issue is a widespread problem and the company's answer is to offer three different options to the owners. But there is a catch. You have to sign the notification and return it. And with the customer's signature in tow, the company is relieved of any liability. The problem with this is: it's as if not offering anything because...as proven in my situation...the company does not know how to repair the transmission problem but they want to be absolved of any responsibility to the owners of these vehicles.

I expected so much more!

First the good: This is a great looking car and there are so few on the road I feel special driving it. Also, it handles quite well in snow and ice. The bad: It's small, you can't close the trunk from the inside of the car, the navigation system is horrible (I've been routed to dead ends more times than I care to recall), the front seats have no lumbar support, the rear window is way too small and the transmission is jerky. The front console is too small and there are too many controls on the steering wheel that could adversely affect driving. The ugly: New front and rear brakes and tires required after only 25k miles! Cost of routine maintenance is ridiculous, and the excessive number of software updates required is unheard of and take FOREVER. Unless you like spending time at the service center and wasting money, move on to something else.

ITS A NIGHTMARE

While driving the vehicle I experienced a loss in engine power and it seemed to be at a very high rpm for a low speed. The vehicle would not go over 30mph and had to be driven to the shop. It was diagnosed as a blown turbo and the turbo had to be replaced. A month later the same problem. Range Rover Paramus states it needs a new engine. Not under warranty at 60,000 miles. Purchased in April. I still owe 25,000.00 and they want 11,000.00 for a new engine. Since the day it was purchased, its been in my possession for about 2 months(out 0f 7). I still dont have the car. The dealership is not assuming responsibility.Have had to contact the attorney general, BBB, and 7 On Your Side

Lemon

Bought December 2014, nothing but trouble. In and out of repair shop 8 times, last time they replaced the whole engine. Asked for replacement and was denied. Ended up suing them, took 3 years, and won case. Found out thru case all the parts they replaced, including engine, was used parts.

Lemon?

New 2014 Evoque in for it's first service plus periodic loss of power, dome light comes on when encountering a bump in the road and the sunglasses holder is either stuck closed or pops open on its own. Dealer had to replace a bad fuel injector and order a new upper console. Result is that the parts take a while to deliver from England and I am without my brand new Evoque for 5 days.

Unreliable Slug

I purchased my Evoque new in February 2015. Since the vehicle was purchased it has had a software update (at 1200 miles) for the transmission to improve performance. Then the check engine light came on at approximately 2K miles. Turned out to be a faulty sensor that took several days to repair, due to part being unavailable. On August 1st, while in traffic the transmission froze up and the vehicle rapidly decelerated with the dashboard warning indicating "Gear Box Failure", resulting in the vehicle being towed. Land Rover corporate claims they have since resolved the problem with another software update, however I have not had the opportunity to drive the car yet-33 days later. While the dealership was addressing another issue- freeze up problem with the touch screen interface; the computer module blew out. After 33 days the part has finally come in. The transmission on this vehicle is very sluggish in the lower gears, and power is very limited from a stop position, which makes pulling out into traffic a challenge. I really would love to recommend this vehicle, but the amount of problems and poor transmission and acceleration make this a poor and hazardous vehicle to own. It does get good mileage, when working. I have never experienced a new vehicle with so many issues in such a short period. Land Rover Corporate's attitude has been less than overwhelming. Extremely disappointed in the vehicle and the corporation.

Excellent value when purchasing pre-owned.

From my experience and from what I've read in reviews it is best purchased used with records from a private party or as a certified pre-owned from a dealership. This car gets a lot of attention and rightly so as it looks as amazing inside as it does on the outside. The car has predictably good road manners in all conditions even in snow. The Range Rover Evoque is a comfortable, reliable, well appointed road machine that offers a fun driving experience. Mine has had no issues to date. Two thumbs up!

Hands Down Safest SUV

I leased a 2015 Land Rover Range Rover Evoque (Pure plus with options) in February 2015. It had some software issues during the first month (key was locked inside vehicle so that was an issue that needed to be addressed early on) but the dealership was very accommodating. I never had an issue with the Evoque after that. I do find that a bigger engine would be better because it is a big sluggish to take off. It handled the road very well and it was a very smooth ride as well. It had very good gas mileage especially on long drives. Entertainment system is great! ****The most important thing that I will tell you is that 2 weeks ago, this truck was involved in a rollover accident and it was considered a total loss. Injuries to myself and the driver were very minimal as we walked away from the scene with minor injuries (cuts and scratches). For that very reason, I am going to get another one. I deem this to be a very safe vehicle. Don't take for granted the safety features in the truck. They work!

So far so good!

Bought the 2 door with 2200 miles. I've had no issues or complaints, drives great, feels great, looks great and so far I love it. Brought it in for oil change and they did a s/w upgrade. No issues will keep you posted

Don't buy this car!!!

This car is a death trap. It has been in the shop more than in my driveway. Too many electrical issues to speak of. Bluetooth replaced and still works when it wants to. Navigation is by far the worst I have ever seen. Oh yeah and the whole shutting down while you are driving on a major highway and locking up for no reason thing. I took it in for the same issue with wanting to stall since the first week I drive it off the lot. I was given the car back numerous times with the "We couldn't find anything" speel every single time. It has now been put back in the shop after the 5th or 6th time only now it completely shut off while driving. Then there's the random throwing itself into park and shutting down while trying to pull into my driveway as well. I can go on all day with what a piece of garbage this almost $50,000 vehicle is. The customer service is a joke as well. You will bring it in and won't see it sometimes for weeks. They will lie about not having a replacement vehicle for you to drive and whether you have an appointment or not you will spend a minimum of 4 hrs there. However if for some insane reason you do buy this joke of an suv, when you bring it in take a look around and watch how many cars get pulled up to service while you are there. Some with 13 miles on them not 13000 but 13!!! Too many to count came through and when speaking to the valet they said more cars in service than on the lot. So there ya go. I hope whoever is thinking about buying this pos looks at all the horrible reviews and goes to toyota and gets a real suv.

Do not buy!!

I bought the Evoque in a bit of a hurry because we were moving to the mountains and I needed a four wheel drive. I am so sorry that I didn't do any research! I hope these reviews save someone else. We bought the Evoque used with 20,000 miles and a 50,000 warranty thank God. Long story short...at 36,000 miles it had to have front and rear brakes replaced, a new battery and then after I had had it home only ONE week I also had the gear box fault another reviewer mentioned. It had to be towed!! Thankfully I was not in traffic like the other reviewer!! They said they can't get the part for a month, I still don't have it back. I am really in disbelief over the whole thing. I thought Land Rover was a good brand. I see them everywhere!!?? So if I ever get it back, I am getting rid of it right away of course and at a BIG LOSS!

Stylish SUV

The Evoque is a fun car drive. It looks great inside and out. The ride is comfortable most of the time, although larger bumps are not suppressed. It is a great handling SUV. My gas mileage is about 21 in mixed driving, although the Evoque on board computer says its 23. The transmission has 9 speeds, and it can take a second for it to find the gear you want in comfort mode, it reacts faster in sport mode. The paddle shifters work well. I would not recommend this as a family SUV it's too small, but if it's just you or just you and a friend or spouse, it's a great size. The panoramic sun roof is a great feature at night or when it's not too hot out. The stereo and navigation controls can use some improvement, they are slow to react to touch. The climate system is excellent. Overall, after one month and a thousand miles, I'm happy with the Evoque, it could use some updating in the electronics, and the gas mileage could be better, but I just enjoy driving it.

Not that impressed ! 11 month update!

Okay, never wrote a review before so here it goes, I hope this helps others. I'm comparing our new 2015 Range Rover to our 2013 GLK 350. They both costs us about the same. We wanted to try the new Range Rover this time around. Let's start with the outside, we love the look however, no roof racks. You have to buy them at about $1400. The GLK looks like a family car while the Rovers lines look clean and stylish. The cargo door opens with the remote however, you have to push the button on the tailgate to make it close. The GLK you can just use the remote to open or close. The interior, the cargo bay is a lot smaller then the GLK. The driver seat feels okay not great. The finish work inside compared to the GLK , the GLK wins hands down. The steering wheel feels off, not sure why just yet. I can't put it into words, it just feels off. The sound system lacks just about everything, don't plan on rocking out while driving. The take off is good for a 4 banger, yet the transmission shifts hard in and out of gear at times. The interior noise level is a lot louder then the GLK. The GLK has a nice wood finish while the rover is plastic. The backup camera sucks! seriously guys you need to give this some real attention. The ride? This is where the rover is really lacking when comparing it to the GLK. If you hit a good size dip in the road plan on losing your back molars, felt more like a tank then a luxury rover. I'll update this after I take it off road. The rover feels light and you feel more of the road while the GLK is a much smoother ride. The navigation? This is a 50/50 the GLK navigation has no clue what I'm saying and there has been more then one time when I wanted to tear it out of the car over frustration. The rover map it tough to follow because it show you going north, south, east or west and you can get spun around looking at the map. The controls on the steering wheel are terrible on the rover. Don't push too hard on the volume or you will change the radio station, very frustrating, and no mute button. The back window is tough to see out of. The lane assist is on the weak side. The GLK makes a noise inside if you try to change lanes with a car in the blindspot, the rover just blinks,,the GLK one has saved my bacon more then once. The rover does have sensors that let you know you are too close in the front and rear while parking. The GLK does not, if it did my wife would not have backed into another car! The Bluetooth for your phone. Your really going to have to have some patients with the rover, you say a command, the command comes up on the screen and it ask you is this the correct command, it takes forever to get though the commands to make one call. The GLK just say a name and it makes the call. Feels like talking to a 5 year old with the rover, don't have too much coffee when asking the rover to make a call or you may end up losing it? this clearly needs some work. So why did we buy the rover? I lease a new car every 30 months and we really wanted to try the new rover. The new GLK won't be out until 2016 and I never want the first year of a completely new car. Just from the two weeks having the new rover and driving both side by side I'll most likely go back to another GLK after this lease is up. Glad this is my wife's car! Update after 11 months. Off road? It is very capable, my only complaint was all the cameras coming on, this is a great feature I'm just not sure how to use it yet. We were having a warning message coming saying all wheel drive not working, after four times in the dealership they got it fixed. The key fob stop working one day and I was stranded with no way to start the car. They sent a tow truck, at least their services department is on it and will take good care of you. As I mention previously the GPS in the rover sucks! I cannot tell you how many times it has taken me the long way or in the wrong direction completely. Rover services said there is nothing they can do to fix it. Rattles? This thing has on and off rattles that are driving me crazy. And I mean crazy! I take it in for them to find and fix and it won't do it for the dealership. It sucks gas likes it's free. Other then the cool factor of the body I'll be leasing another Mercedes-Benz once our lease is up. Sorry rover, you guys need to work on your finished product a little better. For the same price I can get a better product. I feel if they make some corrections this could be a great SUV. Hope this helps others

Stylish

I would suggest that you shop around. The dealership that I went to was excellent. I went out of state, more than an hour and a half from where I live. I cannot tell you the difference in treatment I was afforded. The vehicle itself is overall a great vehicle to drive. I previously owned a lr2 before I purchased my evoque. I have not had any serious issues. My 2 wheel traction lights has come a couple of times while I was driving and has caused the vehicle to slow down to a stop. So far Land Rover dealership, near me, has not been able to find out what the issue is. I think it is a nice vehicle overall.

Bluetooth Nightmare

I have had nothing but problems with the Bluetooth feature in this car! I have had the Evoque to the dealer more than once. I have also changed out my phone thinking it was the phone. The dealership told me they can't find anything wrong yet I have read all over the internet I am not alone. I do a large part of my business on the phone and this is truly unacceptable.

Love it

Rang Rover 2015 Evoque - Transmission problem (Gea

Was excited at first, but the luster wore off quickly. Purchased a new 2015 Evoque and experienced numerous problems requiring 'Software Updates' which seems like a go to answer for everything. 51K miles and the Turbo died which cost a pretty $3,400 to repair, the dealership answer was 'well sometimes that happens'. Now as of April 2019, my wife was driving the transmission provided a 'Gear Box Fault'. Towed to the dealer who ran diagnostics. Service technician calls and says a full transmission replacement is required. Cost is $17K! Holy crap. The cars only worth $15K. History repeats itself, Land Rovers break too much and costly to keep. Buy 2 Hyundai for the price of 1 LR/RR and save yourself the misery. My Buick and Ford's have held up better then this. Bad investment on our part.

Transmission Replacement Req @ 56K miles cost $16k

Buyer Beware: I am not one to use social media to blast a company but in this case, there is no other option. I had a Land Rover when Ford owned them and the quality and service was beyond my expectations. My daughter has since bought one and the reliability and customer service are disgraceful. While on the expressway the transmission went into neutral because of a known defect that caused a recall on other models. Only 6,000 miles out of warranty and they want $16,000 dollars to replace a transmission that was obviously defective. $16,000!!! Neither the dealer nor the "corporate representative" has offered any resolution in spite of multiple phone calls and messages. In the meantime, she is paying daily for a rental car and has not been offered a resolution to something that should be considered a safety violation. When did Land Rover stop caring about their quality and customer service? How can you justify the higher costs of the vehicles, parts, and repairs with such despicable work ethics? Sounds like a recipe for corporate failure to me.

Great luxury car

I really like it....bought it used have had no problems......info system needs up dated though.

Good all round vehicle

I bought my Evogue around three months ago, i have found it to be comfortable and economical. Mine has the 2 litre turbo engine which has plenty of get up and go when needed. If i had to say something negative about it, it would be the rear window and the restricted view however, there is enough view to make it safe. The gearbox is a 9 gear automatic which allows the engine to only rev to 1700 revs when at 100kph. The turning circle is awesome as is the handling. I have put the car through both rural and city driving, it never missed a beat.

Love my Evoque

I bought a 2014 Evoque Pure Plus. I traded in 2 cars. My 2012 Mini Countryman and my 2012 Corvette GS. My job situation has changed- IE I make less per the economy/awful president. Ok, This isn't a political discussion. The Vette outside of being fast was completely unimpressive. The Evoque is beautiful, drives really well, handles and accelerates very nicely. The ride is quiet unlike the Mini. The Mini was loud, transmitted every sound to the occupants. I liked it lot less after owning it a while. The Evoque is luxurious. A work of art. Hopefully it will be more reliable then my 98 and 02 LR Discoveries. The day I picked it up the door remote wouldn't work. A computer update fixed it.

i love my range rover!

be prepared to fall in love with a car.

Range rover evoque 2014 premium

THIS IS a SMALL SUV, if you want big cargo dont buy small suv, the exterior of the car is very good sexy looking, it is more manly than the other small suv ,it is the hottest small suv on the market, it look better with 4 doors than the coupe which looks funny, the interior is state of the art, very nice one of the best with no comparison to the most oudated interiors of the other competetives. the car is fun to drive, it change gears very quickly but sometimes when you dont want t , it could be on the 6th gear at speed of 40, so sometimes you may feel that, vibration side merrors are ugly but compensate for the limited rear view, gas milage as stated, GPS is state of the art. no issues

A Ford Escape wearing a dinner jacket.

All looks and no actions. A brand that I always admired Land Rover. My dream SUV turned out to be my worst nightmare and biggest disappointment in the automobile industry. As an avid car fanatic. I've had the pleasure of owning and leasing most of the high end vehicles in the market. From Mercedes Benz to BMW to Lexus both in sedans and SUV's. Until I decided that I was able and comfortable enough to finally afford my first Land Rover product. The 2015 Range Rover Evoque Pure Plus (5door). Well, my biggest mistake. I purchased the entity on 2/26/2015 as a Certified Pre Owned with barely 17K miles on the odometer. The vehicle looked show room condition inside, outside and under the hood. Rich leather scent inside gorgeous full glass roof and one of the most impressive infotainment systems I've ever seen. After driving it home and four days into my purchase I decided to google reliability of said vehicle and under Consumer Reports all reviews were one star and the horror stories were too much to mention from all over the world from the UK to Minnesota all over the US. People just devastated with their experiences A TRUE CAR BUYERS NIGHTMARE. Everything from engine stallings to sudden braking at high speeds causing driver and passengers injuries. To constant Check Engine lights and other notifications of malfunctioning all over the cluster. Repeated visits to the dealership days and weeks without their cars then getting back and the next day the same issues arising and the worst thing was the treatments by the dealer's disconcerting attitude. To the point they said to a particular owner. WELL WE CANT DO ANYTHING ELSE FOR YOU .... CONTACT LAND ROVER. After coming across this unexpected and disappointing horror stories I decided to return the Evoque just today 3/2/2016 on the fifth day and I was fortunate enough that the dealership has a FIVE DAY Return/Cancel or Exchange Policy. So I got my 2014 Mercedes Benz E350 back (Luckily again it had not been sold yet) got my title back and PUSHED THE PEDAL TO THE MEDAL. Like a bat outta hell I rushed home. I was one of the lucky ones. Shame on you LAND ROVER and JAGUAR brand. You're selling RATS WRAPPED IN MINKS. Disappointed.

Great suv

Great SUV for that people looking for good performance and luxury in a small compact SUV. It have power under the hood with the turbo charger!!

My princess is very cute

I love my car, I named her princess. She's very cute and the performance iis excellent. I get in my car and I'm in a spaceship. The music is absolutely fabulous. I got this car at an excellent price . I say do your research and take your time. This car is above and beyond

Worthy investment.t

Parts availability lousy more than once

Trouble

We have spent thousands of dollars since we have purchased our 2014 Range Rover evogue

Great car

I've got 146,000 miles on this car and it still runs like new! Although the transmission is a bit jerky on acceleration from a dead stop, I can live with it. I've replaced the shocks and struts, rear struts on the lift gate, coils and plugs but that's about it. After reading the reviews, I guess I just got lucky with this one. It's comfortable, quick acceleration, and a blast to drive. I had a Porsche macan and had to replace the turbo and catalytic converter, sold it and kept the evoque. My only complaint is the interior space, it's a bit cramped for rear passengers, and luggage, but it's a small SUV and that's to be expected. Overall I'd buy this car again without hesitation.