Skip to main content

Used 2020 Kia Soul Consumer Reviews

4.1 out of 5 stars
86 reviews
4...

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
5 out of 5 stars

Awesome!!

Big Mike, 10/10/2019
2020 Kia Soul S 4dr Wagon (2.0L 4cyl CVT)
14 of 15 people found this review helpful

I bought the “S” model and it’s great. I’m 6 foot plus and quite large but have tons of room in both front and rear. All the safety features of this package are very useful and actually quite unbelievable. Awesome automobile 👍

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

Inner Soul

Inner soul, 06/14/2019
2020 Kia Soul EX 4dr Wagon (2.0L 4cyl CVT)
24 of 27 people found this review helpful

After a 4 year search I traded my 2007 Mazda for mySoul. My father has a 2016 Soul. He is in 70 plus. The 2020is a game changer. Too soon for a real review but I'm 50 and I'm in love with my inner soul I have an ex. Go check this out. It's as fun as my MAZDA Maybe more. This is my Soulmate love this and go check it out better than the last generation. So much fun. I'm in Florida and handles well in rain. I'm 5 feet tall visibility is good no car is perfect. But the blind spot monitoring is wonderful go check this one

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

Cute Little Honey of a Car

Loves Cute Cars, 12/17/2019
updated 06/20/2022
2020 Kia Soul GT-Line 4dr Wagon (2.0L 4cyl CVT)
22 of 25 people found this review helpful

I just bought a brand new 2020 Kia Soul GT in Snow White Pearl. It has a red stripe all around the bottom of the car. Love this car! Fun to drive, plenty of technology, comfortable seats, easy to drive and see other drivers. I've outfitted it with studded snow tires for the winter driving I'm going to do--120+ miles every day. The styling of the car really grows on you and it stands out among all those tired, out-of-date cars on the road. It looks like nothing else which is great. All those sedans and SUVs look alike and are boring beside the Soul. I work at a university library and my coworkers are nuts about the car. I've named her Minnie Pearl--because she's pearl white and small. Hope she's as reliable as the 12-year-old Hyundai Elantra (170,000 miles) I traded for her. Only one complaint, after only two weeks of driving the installed front left windshield wiper is making a banging noise. Hyundai/Kia can't make windshield wipers to save their lives. Do I have to replace them already? I've only had the car three weeks. Update: I've had no mechanical problems with the Soul except to check with the dealer for the recall on the piston ring problem that some other 2020 Soul's have experienced. I have almost 35,000 miles on the car. It's easy to drive but I can't recommend the ride with the 18" performance tires--hard enough to jar your bones on uneven roads. It's only comfortable on smooth roads. Another gripe--the auto on/off switch is located in an inconvenient place low on the dashboard to the left of the steering wheel. When you first drive the car you have to punch it off or the engine will shut down every time you stop at a light or intersection. Is this another one of the government's fuel-saving requirements? If so, it's a PIA!

Report Abuse

1 out of 5 stars

garbage

Stephen Thomas, 01/12/2021
2020 Kia Soul LX 4dr Wagon (2.0L 4cyl 6M)
21 of 24 people found this review helpful

I didn't even make it 10,000 miles before my engine went out. I'm meticulous when it comes to oil and upkeep, so there was absolutely no excuse. I owned a Kia Forte before this Soul, and that car's engine went out at 130,000 ... I thought that was bad, but after talking with some people who I know in the business, I decided to give Kia another chance since they were helpful with getting me into a car at a time in my life when I didn't have much money/very little credit to help buy a car. But I will never buy another Kia. The Engine went out at 9,500 miles. It took them almost 2 months to get a new engine into it. I had it for 2 days before I noticed my car was leaking oil. I'm done. I wish I could go back in time and slap myself.

Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
Report Abuse

5 out of 5 stars

LOVE My 2020 Soul LX.. Great Car

Joe Suarez, 08/03/2019
updated 08/05/2020
2020 Kia Soul LX 4dr Wagon (2.0L 4cyl CVT)
15 of 17 people found this review helpful

My Sister has a 13 Soul & Loves it however the difference between the 13 & 2020 Are like night & day. The 2.0 with automatic is getting over 30 mpg city and pushes 40 highway. I feel very safe in my Soul...solid build & fantastic quality especially for the price range. Seats are great and so is visibility. I was surprised how well equipped the LX was for the $...just wish it had a CD player but other than that I love the car. I looked at other brands ...no comparision plus the warranty is fantastic. Fit & finish are impressive..I made a wise choice.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
4 out of 5 stars
Report Abuse
4...
Items per page:
5