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Used 2015 Kia Sorento Consumer Reviews

3.9 out of 5 stars
41 reviews

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Cons
2 out of 5 stars

Poor reliability and durability, premature failure

Ron W., 06/05/2023
updated 06/06/2024
2015 Kia Sorento SX 4dr SUV (3.3L 6cyl 6A)
2 of 2 people found this review helpful

In approx a week two unexpected costly failure on this Sorento SX. - A/C not working after the winter in southern Ontario. Lower compressor discharge hose leaked refrigerant so it wouldn't turn on. Dealer repair ~ $1000 (diag and repair). A call to Kia Canada and was bluntly told the Kia Canada does not approve any Good Will warranty whatsoever!! FYI Within a week I had a catastrophic shutdown as the alternator had malfunctioned. Dash indicator did not light up or not bright and the mechanic commented it was barely visible. As there is no battery gauge, I have a lighter socket DVM plugged in and notice while on the highway 100km from home that 11.5VDC was showing. Normally around 14.2-14.4VDC in the summer. I managed to reach and exist a few km later while watching the voltage dropped quickly within the few minutes I had as it hit 10V entering the off ramp and 8.0VDC further losing power steering and many functions as the dash light all activated. I was in a degraded mod at the top of the ramp <8VDC. The A/C quite likely < 100,000km (6x,000 miles) during the winter and alternator at 104,000km. I have owned many vehicles with much higher mileage and age. A/C have lasted 200,000 or more as were sold working while a hose is not a wear item and likely faulty built. Alternator failure is also premature as in 50 years of vehicles nothing like this happened. Of course, the manufacture doesn't back them even then my warranty expired by time (5 years in Canada) and likely 70,000km then. Both costly repairs and expensive towing needed. Get CAA Plus fyi which would have saved me $400!! Canadian Tire alternator wasn't compatible with the Sorento. I had to get another one and running with CarQuest one now. Quality of their vehicle have gone downhill as has durability as this is quite low mileage!! (100,000km for two major costing repairs) There is a batch of 3.3L engines varying from 2015 to 2017 which have a "head bolt" issue. The bolts pull out striping the threads. There is an warranty extension recently offered to select vehicles which may suffer this catastrophic failure. But NOT all which maybe effected such as 2015 owners. No revealed cause for this has been made. But be aware especially if considering purchasing a used Kia in that date range. It may already have the issue when the owner sells it to you!!!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

bad motor

Chantel, 02/07/2023
2015 Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
2 of 2 people found this review helpful

I got this car in 2016 with 18k miles on it. At 97k the motor had to be replaced. 30k miles later bad cam shaft. Kia motors are crap

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2 out of 5 stars

Car Caught Fire!!

Jugggernaut, 06/23/2022
updated 06/24/2024
2015 Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
2 of 2 people found this review helpful

Only 130,000 miles on there....driving on the Interstate and engine exploded and caught fire...had to move off the road as the engine had completely shut down. Awaiting prognosis.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Next vehicle

K. Fulcher, 03/11/2017
2015 Kia Sorento EX 4dr SUV (3.3L 6cyl 6A)
3 of 4 people found this review helpful

This car is basically everything I was looking for. All the bells and whistles and practically new. Loaded with leather and panoramic sunroof, cooled seats, lots of room, etc.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Mileage

Dave, 02/11/2018
2015 Kia Sorento EX 4dr SUV (3.3L 6cyl 6A)
3 of 4 people found this review helpful

I have a 2015 Sorento EX with a class three (3) hitch. I pull an 8' x 10' trailer five (5) days a week with my heavest load of 3,800 pounds. I use it for landscaping. I have had a entire pallet of bags of mulch and 40 bags of 80lbs of cement. Pulled with no problems and stopped without problems. Now the catch to all this is the mileage without problems. On the car I have 90,985 miles. Had a dodge truck before this SUV and I will stay with my Kia SUV.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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