Here is my report card for my SXL FWD after three weeks of ownership: Excellent: Power train refinement; nav/entertainment/climate controls and displays; blindspot alert; sunroof; rear view camera; build quality Very Good: Steering (NORMAL setting); braking; ride; handling; styling; driver's seat comfort; noise levels Good: Front passenger seat comfort; second row seat comfort; front seat access; instrument panel displays; gas mileage: 20.7 mpg (suburban driving, calculated; instrument panel display read 22.2 mpg) Fair: Third row seat comfort, for persons 5 ft 10 in tall or smaller, on short trips; third row access Unknown: reliability (no repairs have been needed so far)
Had a 2012 Sorento with the 4 cylinder. Pretty peppy and pretty good gas mileage. Noticed however that when climbing hills it didn't upshift well. I attributed this to an outmatched engine for the weight of the vehicle. Just got the 2014 Sorento SX with the V6 GDI. It has tons of power and is super quiet. 400 pounds lighter and bigger engine is the winning combo. Silky smooth and great looking!
Pros: I wanted an SUV with leg room (I'm 5'11) and enough room for my 4 year old in her car seat to have enough leg room. The Sorento does not disappoint!! It's rare when I have to move my seat forward to drive comfortably, and in the Sorento, I have to do just that! I also wanted decent MPG and AWD. Hard to find in the same vehicle. I've gotten as good as 26.9 MPG on the freeway pushing 80 MPH through a whole tank. I average 20-21 MPG in town. Cons: -The 4cyl is gutless -Third row is not an aftermarket option - I got this car with hopes of adding because AWD and 3rd row are hard to find. -headlights could afford to be brighter. The line where the light ends is frustrating.
Purchased 2014 Kia Sorento in December of 2014. First three service jobs were completed at the dealership. On 9/9, I noticed smoke coming out tail pipe upon acceleration. Husband checked oil, said it was fine but said it needed changing. I knew I was about 2K over recommended oil change. Took to Jiffy Lube to have oil changed on Monday 9/12, when pulling into Jiffy Lube, smoke is billowing out the back of the car. They checked oil said there was no oil, never had a light to come on to indicate there was an issue. They put oil in it and I went straight to dealership. After a 3 hour wait at dealership and the service manager being rude because I did not have an appointment, I was told my engine is gone it is burning oil due to sludge. I proceeded to tell them there shouldn't be any sludge I had oil changed every 5K miles or so. I did realize I was about 2K miles past my service. I was told the warranty would not cover engine because I was over the recommended mileage and to even be considered under warranty I would need to produce receipts for all service done on the car. My husband changed the oil the past three times and I did not have any receipts. I was then told warranty is null and void. I mentioned I received a letter a week earlier from Kia stating a known issue with the engines and the warranty had been extended. He said provide receipts where your husband changed the oil. I contacted the owner of the dealership, he owns 5. Supposedly, he was out of town for a week and I was told the GM would call me. I never received a phone call from anyone. Needless, to say I traded within a few days. I LOVED my Sorento and had sent Kia of Auburn several customers after I purchased my car, one of which had to have her engine replaced. I will NEVER buy another Kia/Hyundai product and will share my experience with anyone and everyone that will listen!
Just got the 2014 SXL model. What a great SUV!-- and this is coming from BMW-- which I will never buy again. The Sorento has great handling, pretty good gas mileage and it looks AWESOME! This is my first KIA and I have a feeling I will be a long time customer. Friends of mine also own the new Sorento and have told me that the reliability is fantastic. If you are in the market for a mid-size SUV, I would definitely recommend a test drive.