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Used 2012 Kia Sorento Consumer Reviews

4.2 out of 5 stars
99 reviews

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Cons
2 out of 5 stars

Everything breaks

Megan, 09/09/2018
2012 Kia Sorento 4dr SUV (2.4L 4cyl 6M)
9 of 11 people found this review helpful

Literally anything that can break on this car will. Started off with a deformity in the factory windshield. Had to be replaced within 2 weeks of me getting it. The headrest broke off. Then a recall on the drive shaft. Then the tail lift broke and had to be replaced. Followed by another windshield (tiny crack from a rock that turned into almost half the drivers side view). Then while randomly driving down the road the engine decided to lock up and stops dead in its tracks. Turns out to be a defective engine and has an outstanding recall. Last but not least, BOTH rear door handles snapped completely off. Had to be opened from the inside. Literally anything that could break on that car did. I will NEVER purchase a Kia ever again and I wouldn’t recommend it to anyone.

Safety
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Just OK

Jaimee Nofer, 02/22/2018
updated 08/30/2018
2012 Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
9 of 11 people found this review helpful

I like my Kia Sorento, I just don't love it. It handles great, has decent storage in the back, but it just seems cheaply made. The mileage has been a disappointment from the get-go. We feel like we were overcharged for this vehicle. My kids complain about the lack of comfort in the backseat. On a positive note, we haven't had any major repairs in 102,000 miles, but we were very religious in keeping all maintenance up to date. Looks sharp from the front and back, but boring from the side. If I had to do it over, I would not purchase this vehicle.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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4.88 out of 5 stars

Great car, great value

newcarshoppe, 04/18/2012
2012 Kia Sorento EX 4dr SUV (2.4L 4cyl 6A)
4 of 4 people found this review helpful

Purchased my EX, GDI engine in Novermber '11 and after 3.500 miles I have been very pleased with every aspect of the car. I'm averaging 23 mpg in and around town (San Antonio) and as high as 33 mpg on the highway. No complaints about the mileage. Fit and finish and styling inside and out continue to get complaments from my friends. When I purchased the car I had narrowed it down to the Toyota Venza and the Sorento. Although both cars have a very firm suspension, the Venza was choppy and the Sorento was much smoother. I think the duel flow damper shocks make the difference.

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4.13 out of 5 stars

V6 verses 4cyl AWD

trippingman, 09/21/2012
2012 Kia Sorento EX 4dr SUV AWD (2.4L 4cyl 6A)
4 of 4 people found this review helpful

We previously owned a 2011 Sorrento EX V6 AWD. I thought moving to the 2012 EX AWD with a 4 cylinder would help with gas mileage. However, it didn't turn out that way. While we did get some improvement (apprx. 3mpg for both city and highway) it was not significant enough to give up the 6 cylinder. Fortunately for us we got such a good trade in value on the previous Kia, that we actually lowered our payment. The cars were both EX AWD models. The 2011 had a sunroof but no navigation system or premium sound. The 2012 does not have a sunroof but does have the premium sound and navigation system. Overall, we prefer the 2012. We think it rides smoother with a less jarring ride over road bumps.

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4.75 out of 5 stars

Very pleased

par18, 01/30/2012
2012 Kia Sorento LX 4dr SUV AWD (3.5L 6cyl 6A)
4 of 4 people found this review helpful

Just purchased my Sorento two weeks ago and although new, I'm very pleased with my purchase. The most common complaints that I've read are ride firmness and mileage. While I agree that the ride is a bit firmer than I like, the trade-off is better handling...less sway, roll and pitch. I got the six cylinder because I wanted more power (I live in Colorado and glad I did). While people complain about the poor mileage, I've owned a number of six cylinder vehicles in the past and the Sorento mileage is about the same - 300+ miles per tank of city driving. Beyond that, this KIA drives, looks and handles like CUV's for thousands more! I'm VERY happy with the looks and feel - a great value!!!

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