Used 2014 Jeep Grand Cherokee Consumer Reviews
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Total Lack of Support
floridateacher, 07/01/2014
2014 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
5 of 5 people found this review helpful
Bought a JGC Ltd. in January and loved almost everything about it. But in May I had an accident that caused all of the front air bags to deploy. The vehicle was repaired in about 3 weeks but I am now in my 7th week waiting for the knee air bag to arrive and be installed. The collision center has done everything it can and I called Chrysler Support. What a joke, they are telling me it will be another 8 weeks before the part will be available. They have offered NOTHING in the way of support like a free rental car even though I have maxed out my rental insurance. I will NEVER buy another Chrysler product. How can they sell cars they don't have parts for? Does the customer mean nothing?
Great car, poor quality
dajeep, 08/06/2013
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 5 people found this review helpful
Have had the car since April. Have had it back to the dealer 2x for issues with the 8.4 Uconnect system which only worked on occasion. After waiting 3 weeks for a new unit, I have had no problems. Overall the car is great, seats are not very comfortable though. As long as additional problems do not occur - I will be happy.
2014 Jeep Grand Cherokee for sale near you
3 of 79 listings
- Laredo 4dr SUVMSRP: $11,99525 mi away
- Limited 4dr SUVMSRP: $12,54717 mi away
- Limited 4dr SUVMSRP: $14,99520 mi away
See all 79 listings
Known Transmission issue that Jeep denies exists
zootstinsky1, 11/28/2014
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 5 people found this review helpful
first 3 gears shift so hard that it will snap your head back. Took to dealer 3 separate times. They all say there is no fix and that it is normal. Google this issue. You will see that a lot of 2014 jeep grand cherokee owners have this problem. It feels like the transmission is slipping in the fist 3 gears. Even the service guys at 2 dealerships admit there is a problem but no fix and Jeep says its normal. I've been driving cars for 22 years and I travel for work and rent cars every week. This problem is like no other I've ever experienced in any other car. The GPS with voice controls is also worthless and system also does not work with messaging and iPhones. The most popular phone!
Looks Nice, but Poor Quality
izzy1483, 08/11/2013
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
45 of 58 people found this review helpful
The Jeep seemed great at first, but now at 800 miles the UConnect System is horrible. The screen often turns black or freezes. The GPS sometimes shows the Jeep several hundred miles from the actual location. The clock doesn't keep the correct time so we have to update the clock at least once a week. We have also started getting a red screen saying the phone needs service that flashes on the screen, but then disappears. If we knew what we know now, we would have never bought the 2014 Jeep Grand Cherokee Overland. We spent a lot of money on something that is now just a pain and already headed back to the dealership for service.
Grand Cherokee Overland: misery loves company
scaredofmyjeep, 08/21/2014
2014 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
11 of 13 people found this review helpful
Thought my problem were so unusual that I would get support til I read these entries. Transmission:Routinely refuses to change gear. Have to shift it into Sports mode and then back into regular mode to get it out of 1st gear; b. has started popping out of gear into neutral while the car is in motion and will not go back into gear. 2. Cruise Control doesn't work. 3. Engine light remains on all of the time. 4.FCW cruise control and Select Terrain don't work even after module replaced 5. navsystem wanders off road constantly, 6. USB plug inop 7. phone periodically disconnects w/service alert 8.locked itself with key(and dogs) inside Ready to sell at a $10k loss. piece of junk.