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2025 Jeep Grand Cherokee L Consumer Reviews

3.5 out of 5 stars
58 reviews

Pricing

Edmunds suggests you pay
$36,592
22 for sale near you
Prices based on sales in PA thru 8/11/25
Final assembly in USA

We have a limited number of reviews for the 2025 Grand Cherokee L, so we've included reviews for other years of the Grand Cherokee L since its last redesign.

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1 out of 5 stars

Disaster2022&2023

Unhappy customer , 01/12/2023
2023 Jeep Grand Cherokee L Altitude 4dr SUV (3.6L 6cyl 8A)
21 of 23 people found this review helpful

Bought a 2022 Grand L ..one week lights on the dash constantly. (Airbag failure, lane assist failure,brake assist failure, hands on wheel constantly, connect issues, on and on) In the shop every other week. Was given a rental for weeks. Dealership can't find issues. Sends me home with it. Knocking and a noise starts at 2000miles. Mostly felt in the pedal and passenger floorboard area. Dealership keeps it for 40 days..nothing. Chrysler and Star says it's fine. Dealership offers a trade for another..we trade and Chrysler pays us compensation for the headache. We get our new 2023 thinking everything is good and we are in the clear. Two days into driving it..lights on. We are at 1900 miles and the knocking in the same place is starting again. There is a feed on the Jeep forum for this issue for several others. They are aware of the problem and are not addressing it. They tell us it's how a Jeep runs when we try and bring it in. Please do not buy this vehicle. I would hate for anyone to have this headache.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

One Star Is An Over-Rating...

Upset in VA, 01/03/2023
2023 Jeep Grand Cherokee L Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
15 of 16 people found this review helpful

At first, this was an amazing vehicle; then within two (2) months of owning it, the Infotainment System went completely black while on a trip with my daughter. Took us a while, but after looking at YouTube videos in the middle of a gas station parking lot in another state...we did a hard/factory reset and the system came back on. Made dealership aware, they "updated" the system and told us that it was fixed. Problem continued and even after sending video to dealership, they still would not fix it because they "could not duplicate it" in the garage. Taking the Jeep into the dealership for the 3rd time with the same issue, we were able to show them what happens; after the dealership representative tried multiple times to get the screen to come on, she was shown how to do the factory reset and the screen came on. NOW they say they will replace it... Also, kept hearing a knocking sound when the vehicle was in idle; took it to Dealership and was advised that the water pump needed to be replaced, yet so did a gasket. That has been completed. We're still waiting on a new Infotainment System, and now the knocking is back, and we've not even driven it more than 50mi since the replacement. We've had the vehicle a year and it doesn't even have 20k miles on it yet. COMPLETE lemon and waste of our money. For this price; go with a far better built vehicle than the Jeep Grand Cherokee L!!!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2025 Jeep Grand Cherokee L for sale near you
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4 out of 5 stars

Perfect dad car

LoneStarSuperman , 07/24/2023
2023 Jeep Grand Cherokee L Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
9 of 9 people found this review helpful

First off, it was hard letting go of my Kia Stinger GT2. It was a great dad car: dogs loved it, hatch was spacious, and fit a child seat no problem. This issue was fitting all of it plus another 2 humans. Couldn’t take the dogs and the kid at the same time. Trading it was rough. But my dogs, two kids, and gf love the L. Got the Altitude model in all black with everything stock and then added side steps and more tint. Went with this over the others (Telluride, Palisade) because of the offers and over the Durango and Traverse since those are very outdated. Exterior Looks: 8/10. It’s a dad SUV Interior looks: 7/10. Glossy black is terrible and the all black trim leaves the interior very cave like. The higher trim two tone dash is nicer, but the button layout and screens are nice and responsive. Wireless charger works well. Lots of vents in the rear. Child seat fits easily in the 3rd row but the 17 year old likes it back there more than the middle so he’s happy and has plenty of space. Power: 7/10: V6 isn’t nearly as fun as the Turbo Stinger but for the city it’s just fine Refinement: 7.5/10: quiet but the models without air suspension are pretty rough. Just remind yourself it’s a Jeep not a Cadillac Cargo: 9/10: huge. Tailgate opens fast and high too Value: 8/10: Wish the 2023 got the Hurricane engine and the better/smoother ZF transmission since it can be pretty jerky switching gears. Other than that I have no complaints. It’s an easy choice for a manly, non-minivan, dad mobile that won’t win races, doesn’t have drift mode, but will make everyone happy. I also disagree with the site regarding visibility. I can see perfectly fine out every window and the large hood is awesome, not a hindrance. The buttons are also easy to use and not confusing at all.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Off-road capable luxury,got something for everyone

AK, 10/15/2022
2023 Jeep Grand Cherokee L Overland 4dr SUV 4WD (3.6L 6cyl 8A)
18 of 21 people found this review helpful

We had a Jeep Cherokee 2019 which we enjoyed for 3 years+ without any issue. We switched to 2022 Toyota Rav4 and it wasn't a very comfortable ride for a family of 4 with a little one. Tried Kia Telluride SX, Hyundai Palisade Limited, Toyota Highlander and Jeep Grand Cherokee L Limited/Overland. Jeep outmatched others by far when it comes to comfort, style and available options, though pricier of all 4. Highlander was quite cramped. Telluride/Palisade seems to have only price advantage, which may not work always, given dealership markups (especially for Kia Telluride). Now, we own a Jeep Grand Cherokee L Overland and very much enjoying it after putting 1000 miles on it. The only complaint we have is it's gas mileage which is averaging 17 mpg, but not sure if it would improve after first free service (yes, you get 3 free maintenances). Others in competition have similar mpg except Toyota Highlander, so they all need to work on MPG. Apart from that we are really loving Jeep Grand Cherokee L 2023 Overland 4x4.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

2023 Overland 4x4

AVAL, 11/17/2023
updated 04/07/2025
2025 Jeep Grand Cherokee L Overland 4dr SUV 4WD (3.6L 6cyl 8A)
7 of 8 people found this review helpful

Like the title says, I bought my vehicle in May, 2023. I bought the cheapest version I could get with 4x4 and air suspension. I even bought it in white to save a few extra $$'s. I read the reviews that trash this vehicle with amazement. I haven’t had any problems to take to the dealer. My experience so far (now at 23,000miles) has been great. I find the vehicle smooth, quiet and responsive (not so much so for the V6, but talking about handling, braking, things like that). A couple of times, the screen has frozen on me, but it resolves itself after a couple of minutes. I do think the V6 could use an increase of 30 horses & 30 lb/ft torque though. I also think the lane keeping needs refinement, although I hear from my dealer a software update is coming (?) As for major issues/complaints, I just don't have any. This is my first Jeep and it is far better than my 2020 Explorer (multiple failures in that vehicle) and Mazda Cx-9. I'm really happy with it, and I think for the most part, others will be too.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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