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Consumer Reviews for the Jeep Cherokee
Read recent reviews for the Jeep Cherokee
worst car ever
worse car ever, 08/14/2018
2014 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
This Jeep is my third jeep and I am extremely disappointed. I have owned a Wrangler, Jeep Grand Cherokee and now this trailhawk. I feel like each Jeep I own, there are more and more issues that plague these vehicles. Most recently I have a 2014 Jeep Cherokee Trailhawk, since acquiring this, it has required a new transmission (under 20,000). This vehicle also required some other work … (which slips my mind at the moment) that was done six months outside of the 3-year warranty. The cost was roughly $2700, thankfully Mopar refunded the majority of costs. I thought this should take care of everything but it is turning into a nightmare of a money pit. I have also had to replace brake pads, rotors in the last few months, the passenger rear handle came off I still need to order a new handle and have it installed but haven’t had the opportunity, so I have been avoiding using this door. On occasion my tailgate won’t close, I usually have to unplug the battery in order to reset this issue or google a quick fix. 2 weeks ago, I needed to replace the battery because my car wouldn’t start while visiting family, one of the connectors needed to be replaced at this time as well. The final straw has been finding out today that the ball joints need to be replaced. I understand that repairs sometimes need to happen and there is always routine maintenance, but this is excessive. I spend a significant amount of time without my vehicle and spending a lot of money for a car that is about 4 years old. I feel with the issues I feel extremely disappointed at the number of repairs and issues that are occurring and am looking to get a new vehicle when I was hoping this would last a couple more years. I feel that it is quite ridiculous to have to invest so much time and money in renting cars, seeking diagnosis for a relatively newer vehicle, and have never needed to bring in a car so much. This vehicle has become a laughing matter among my friends, family and coworkers. I am embarrassed that I am having so many issues and I wish there was a better warranty, or another option besides getting a different vehicle.
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