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Used 2017 INFINITI QX80 Consumer Reviews

3.8 out of 5 stars
36 reviews

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We have a limited number of reviews for the 2017 QX80, so we've included reviews for other years of the QX80 since its last redesign.

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Pros
Cons
2 out of 5 stars

2 Day Drive to the Mountains

Car Enthusiast, 02/28/2018
2016 INFINITI QX80 4dr SUV 4WD (5.6L 8cyl 7A)
10 of 19 people found this review helpful

Rented this car for a 2 day mountain trip. When I first stepped into the car, the traction control off light was on. The car also shifts really weird in Auto, 4H or 4L modes. It either jerks you right off your seat when you step on it or shifts too quickly to where you can feel the automatic transmission shifting 5x in one second. Brakes were also difficult to control as the downshifting also made the car jerk as it is slowing down. Car reached 5200rpm at 72 mph, with a redline at about 6200rpm, which made me afraid to push the car any harder as I was afraid it might blow up at a higher speed. This big SUV also loves to guzzle gas and we were down to a quarter of a tank after 2.5 hr drive. The visibility to the outside was good and it was comfortable for passengers not in the back row, but the interior was kind of small considering the huge size of the car. Barely able to fit 6 adults with luggage. HVAC is finickly and seems to be "hunting" the correct setpoint temperature as you get frequent waves of hot air followed by cold air without touching the controls.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Do Not buy this SUV

Trent, 04/10/2016
2015 INFINITI QX80 4dr SUV (5.6L 8cyl 7A)
47 of 96 people found this review helpful

There is a problem with all of the 2015/2016 QX80 SUVs acknowledged by Infiniti. The fuel sensor in the tank is located too high in the fuel tank. You cannot measure the last 7 gallons of a 26 gallon tank. After using 19 gallons it will put hazard lights on the dash and tell you that your tank is completely empty, Shen in fact you still have 7 gallons left. Infinti has been unable to repair this problem with any of their qx80 vehicles from 2015/2016.....do not buy this car.

Safety
4 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2017 INFINITI QX80 for sale near you
3 of 35 listings
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1 out of 5 stars

Does not hold Value

Kent, 05/09/2017
updated 11/14/2017
2016 INFINITI QX80 4dr SUV 4WD (5.6L 8cyl 7A)
15 of 30 people found this review helpful

We bought a 2016 QX80 loaded as possible just below the Limited version, price range around 80,000 - 90,000. In less than 1 year the vehicle is now worth 40,000-50,000. Infiniti's large SUV does not hold their value. We were sold on it being an elite luxury vehicle, very fast realized it does not hold a candle to our prior SUV. We regret buying this vehicle and feel stuck because how fast it is losing money. 1 yr update, still stuck because how far upside down we are.

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3 out of 5 stars

Bought the "best" and am disappointed

Aardvarkadillo, 06/10/2017
2015 INFINITI QX80 4dr SUV 4WD (5.6L 8cyl 7A)
8 of 18 people found this review helpful

We looked at all of the competitive models for this vehicle. Cadillac, Toyota, Ford, GM, Lincoln, etc... and were impressed by the fit and finish of the exterior and interior of this "Limited" model. (We were so disappointed in the Lincoln-- it seemed 20 years out of date. That said, this vehicle, ON PAPER, is great. This vehicle, in REALITY, is grossly overpriced for the ownership experience. I cannot believe how bad the GPS is (and that the dealer charges us to update the software for a car this expensive). If you buy this car, purchase a Garmin or other GPS. The efforts required to operate the instruments require extensive training and review. In general, you should NEVER do anything more than change channels on the radio without pulling over. (If you want the most intuitive instrumentation, go with a Ford product (((no, I don't have one at the moment))) or any other choice.) We have tried two dealerships for service, and cannot recommend either. Yes, they are glamorous, but the execution of service is slow, and the knowledge of the service team is modest. For example, they don't even know the proper air pressure when asked. That's just sad. The car does draw many comments, and that's good for a chance to explain to curious onlookers that they see what we saw, but DO NOT BUY THIS VEHICLE. We own several cars, including domestics and exotics. This is the only car we own which I would never buy again.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

QX80 INFINITH

DP, 07/02/2019
updated 01/04/2021
2017 INFINITI QX80 Signature 4dr SUV 4WD (5.6L 8cyl 7A)
7 of 16 people found this review helpful

It is a nice looking vehicle in and out. Took alot of investigating finaally after several service appts and more costs some of the roughness improved. Love the vehicle.

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